TravelOnline Reviews

Maria was excellent to deal with, very polite and friendly. Maria was able to answer all my questions confidently and made my booking experience easy and enjoyable!

Excellent from start to finish. Highly recommend.

Excellent service

Excellent and efficient. Great communication all the way through. Will use again. Have recommended to family and friends already.

Everything was flawless and we enjoyed our holiday as well as when asking questions with Nicole she answered quickly and helped us out!

Everything from flights transfers & hotel all work well
A few hiccups with Hotel but nothing to do with travelonline
Will happily use again
Also sorted out my nieces booking for her to travel with us

Easy interaction, professional. When I noticed errors in the quote, they were quickly rectified. I will use TravelOnline again.

So easy to deal with and a fantastic package was put together for us. We received so many extras that would not have been included in other hotel booking sites, for a lower cost. Transfers were ready and waiting both ways, accommodation was fantastic. It was a lovely gesture to receive a bag too. We would definitely book with travelonline again. In fact, we have already made enquiries for next year!

Hey nicole, thanks for your assistance with the trip. We had a wonderful time and Padma is a fab place to stay. And the drivers you used were so accommodating and delightful.
I wouldn't however, recommend anyone do the package we did by flying to Bali via Adelaide. Honestly, almost killed us.

Very fast and efficient answers to any and all queries asked. Very easy to use. Will happily use the service again!

Thank you to the fabulous team at Travel online, I had so many concerns & questions with booking my holiday but you answered them all with patience & made the process very easy.

Amazing service from the start of the booking process right through to our trip. Could not fault TravelOnline and their competitive prices, choices of resorts and customer service. The TravelOnline website was extremely easy to navigate and the whole process effortless. TravelOnline consultants were always very prompt at getting back to me with answers to my questions and/or requests for our trip to Thailand. They were also great at communicating our requests with our resort. Travel vouchers were promptly sent through to us and they included clear instructions and details. The whole trip went to plan and we had the most fabulous time. The website accommodation details were consistent with what we got. This is the our 5th holiday, overseas and interstate, we have booked with TravelOnline and we have had great service each time we have booked, hence why we have continued to use them as our preferred travel agent. We will most definitely use them again in the future.

Prompt response during booking stage

Excellent service! Would recommend booking through Travelinline for any holiday

Our trip to Vanuatu for our honeymoon was seamless. All communication with Emma was very responsive and quick. This is the 4th time I've used travel online to book a holiday and my 5th holiday is coming next month. Thanks for the wonderful service you offer

When we planned our trip, we weren't 100 percent sure how it was all going to turn out. Boom!!! All went well. Emma kept us appropriately informed to keep us confident in the overall booking. Very pleased with the service and will book again if need be. Thank you team for helping with our Family Thai's Vacation

Handing over $$$$ to an online travel company can feel a bit unsettling as you wonder if it's all going to work out as planned. So pleased that the booking and all the arrangements were seamless! Thank you!

Great service, all done so easily online. Would have preferred a direct flight back to
Brisbane instead of via Melbourne, but realise flights were probably full.

Thank you for everything; what a great holiday.

Great