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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Really easy to deal with. professional at all times. Very contactable.

Jeff Genge

9th Sep 2023

We have used travel online several times we love how everything is included in the price.

Peter Lloyd

9th Sep 2023

Was very helpful when I needed it and quick with responding

Timothy Eringa

9th Sep 2023

Our flight got cancelled and then on the return flight virgin couldn't locate our details and Emma Blackaby helped us so much. She responded so quickly to our emails and sorted it all out so quickly which was just what we needed when stuck at the airport dealing with an airline that would provide us no assistance. She really saved our trip.

Caroline Williamson

9th Sep 2023

We went to Bali with Travel Online. Everything was fantastic. Thanks for a fabulous holiday experience! We will definitely travel with them again.

Alexander Gorden

8th Sep 2023

Michelle has been amazing from beginning to end. To no fault of anyone, I was stuck with credits with Travel Online, not too happy about it, but michelle def made sure I was well looked after and for that, I am grateful.

I hope the feedback can be passed on to management as Michelle needs to be recognized as a wonderful, professional and efficient member of staff

Stephanie Atkinson

8th Sep 2023

Complete trip was well organised and flowed with precision

Douglas Edward Hempel

8th Sep 2023

Excellent communication and very helpful with the booking and activities available.

Peter Burke

8th Sep 2023

No complaints at all with your service
Happy with everything

Natalie Banner

8th Sep 2023

Had a great experience with Travel Online. The free gift (a beach bag) that we received at the airport was so handy and a lovely surprise. I would definitely look to book with travel online and Natasha again.

Melanie Crawford

8th Sep 2023

Excellent service , and absolutely no issues. Would not hesitate to recommend Nicole Chow. Thanks for a great trip.

Rachael Maree Hyde

8th Sep 2023

Very quick and responsive whenever there was a question. Would definitely book through travel online again

Andrew Collins

8th Sep 2023

Everything was excellent, transfers air & accomodation was exceptional

Samisoni Vonovono

8th Sep 2023

Well organised

John Ballantyne

7th Sep 2023

My trip to Bali was excellent.
Accommodation was value for money.
The staff at hotel were hospitable.
Thank you travel online to afford me such an experience.
I will definitely look around next time I plan my holiday.

Jessca Moyo

7th Sep 2023

Everything went very smoothly. Trip was great

Deborah Cook

7th Sep 2023

Prompt and efficient seevice.

Andrew Southcott

6th Sep 2023

We were so nervous about our upcoming travel as we have twins and unique requirements that need to be discussed with the airline. Natasha completely looked after us and facilitated the conversations with the airline. Our travel went to plan and exceeded our expectations. We cannot wait to book again!

Aaron Robertson

6th Sep 2023

Very good with communication.
Everything was emailed to us with very clear instructions. Will book with travel online again.

Keira Burgers

6th Sep 2023

You cannot keep everyone happy at least TravelOnline is trying. Liz and myself at present certainly recommend TravelOline to friends and family. Lisa certainly looks after us.

Watson Mc Ilveen

6th Sep 2023