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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Travel Online are always so easy to deal with and very responsive to any queries and emails. The deals are great and we will be booking again soon.

Julie Reid

6th Sep 2023

Travelonline were absolutely amazing. From providing initial quotes, responding to our queries and then final bookings made so easy. Such a professional service! We will be using Travelonline for our bookings from now on!

Jamie Robert Fenton

6th Sep 2023

Lisa handled our requested changes promptly and efficiently.

Kay Harding

5th Sep 2023

A well organised experience. The tote bag was a lovely touch, very handy.

Louise Morgan

5th Sep 2023

Our holiday was brilliant!! The hotel was amazing, price was very reasonable. Easy to book, the whole process was smooth and friendly

Jacqueline Ronay

5th Sep 2023

Great holiday experience. Everything that was advertised was delivered on. Great value

Peter Davies

5th Sep 2023

Very efficient and helpful. Very affordable luxurious holiday and everything was organised with great attention to detail and quality

Faye Hooper

5th Sep 2023

Good price, response times quick

Michele Small

4th Sep 2023

Had a great time in fiji at the Radisson blu,thanks to travelonline everything was spot on from boarding aircraft until
Disembarking.
Would certainly book another holiday with travelonline and certainly go back to Radisson blu.
The service and hospitality was brilliant especially great place for children.
Thank you for your service it was brilliant every time I needed to talk to you and we value your professionalism

William Pryde

4th Sep 2023

Great holiday. Great support also with the flight changes we had to deal with on both occasions

John Vanderplas

4th Sep 2023

Thanks to Nicole for organising our week away in Vanuatu. Whilst the resort was initially a bit of a shock as the rooms were pretty basic, once we warmed up to the idea of no phones or wifi in the rooms, we actually got to relax. The resort itself was lovely, right on the beach with a really magnificent pool.

Trevor Quemard

4th Sep 2023

Well communicated

Nirbhay Singh

4th Sep 2023

Excellent customer experience, we needed contact/confirmation on a few things, always very helpful and friendly. Will definitely use travel online again.

David Moulton

4th Sep 2023

No complaints here! The process was efficient, competent, and value for money. Well done.

Andrew Crawley

4th Sep 2023

Great service. We wre met at the airport and sailed straight out to our awaiting car to our hotel.

John Ballantyne

4th Sep 2023

Great service and comms, thanks

James Bailey

4th Sep 2023

Very good and accommodating service
Virgin airlines on the other side I would not recommend

Sten Lindeberg

4th Sep 2023

We had the best holiday, Nicole was fantastic - even at the last minute when I needed to organize a baby seat for the transfer! She did it so quickly without any issues. Will definitely be booking through Travel Online again. Thank you Nicole, :)

Hayley Barnes

4th Sep 2023

Great Service with back information , well planned holiday

Peter Greene

3rd Sep 2023

This is the first time we have used Travelonline.
Very good service and was impressed to receive all of the paperwork on booking.
All our queries were all answered well.
We were impressed that Grace met us at the hotel and explained the tours, pick up etc.
The only trouble we had was trying to upgrade to buisness class on the way home. It took sometime to try and sort it out but there were no seats available at the late stage.
I would certainly recommend Travelonline to out friends.

Karyn Bryant

3rd Sep 2023