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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

The service we received from Tavelonline was great. Very easy to book etc. Our first time to use Travelonline. Would definitely use again and recommend to family and friends.

Amanda Nevin

3rd Sep 2023

Everything was perfect. Thank you

Scharlene Boswarva

3rd Sep 2023

Very efficient getting back to me with any questions.

Leeanne Hawke

3rd Sep 2023

Highly recommended will be back again in February it's our second trip with travel online amazing

Brett John Williams

3rd Sep 2023

TravelOnline were easy to deal with. They put together a package for us which was longer than the advertised deal and on different dates. I received fast responses to any queries I had. The flights were on time, no hassles with checkin.

Jo

3rd Sep 2023

Brilliant service couldn't as for better, will definitely be using you again. Thank you.

Kathleen

3rd Sep 2023

Everything was organised professionally with great responses and feedback.
Thank you for Natasha and the team.
I would recommend

Alexander Bran

3rd Sep 2023

This was our first holiday with Travel Online. An incredibly cheap holiday for 2 weeks flying Singapore Airlines to Thailand, staying in what was a very acceptable resort with breakfast, a half day tour of Phuket and pickups from and to the airport. There had to be a catch at that price and something major would go wrong!!

Not so! Everything worked perfectly. The planes left and arrived on time with our luggage present and undamaged. We were collected at the airport at the start and then from our hotel at the end of the holiday at exactly the time promised. Everything at the resort was as described in the blurb. Good food and a very comfortable room. There was no "funny business" with our credit card and no hidden costs. The included tour was very enjoyable. I was genuinely impressed.

I will almost certainly be using Travel Online again and I am more than happy to recommend this group and yes, this is a genuine review from a real customer, not AI generated.

Thank-you, Ms Nixon.

Julian Egerton-vernon

2nd Sep 2023

Was easy to deal with

Mervyn Bradbury

2nd Sep 2023

Really happy with the service and outcome of the holiday. We have already recommended this company with friends and family.
We would book again!

Samuel Hoskin

2nd Sep 2023

Great Holiday! TravelOnline provides and listens to the client's needs. Great service and very quick to responds to the clients(especially with health issues like myself)Highly recommended!

Carissa Molesi

2nd Sep 2023

Travel Online were so quick to provide a quote when I first contacted them. They made sure to understand our requirements and provided two options to consider which I found very helpful. They always responded quickly to any questions I had and the booking process was so easy! We were so happy with the holiday they arranged for us and I definitely recommend using them as it takes all the work and stress out of trying to arrange it yourself.

Patrina Langfield

1st Sep 2023

There were informative emails (and no spam), everything went very smoothly for the trip, it saved us a lot of hassles and was surprisingly even cheaper than booking everything separately, so overall very good value for money!!

Tanya Herriot

1st Sep 2023

Great and easy experience no complications at all!

Stephen Brian Carter

1st Sep 2023

From start to finish everything was great! Such an easy booking, payment and overall service could not fault.
Super prompt with email responses, can't recommend this company enough.

Jacob O'driscoll

1st Sep 2023

Very helpful from start to finish and got us a great package that met our needs.

Michelle Higgon

1st Sep 2023

Travelonline service was excellent. Everything ran smoothly from payments to the bus transfers.
The accommodation was lovely the food amazing and plentifully.
The only misleading information was the time it took to get from the airport to the Warwick....it was 2.5 hours not 1.5 hours.

Narelle Nottingham

31st Aug 2023

Travelonline service was excellent. Everything ran smoothly from payments to the bus transfers.
The accommodation was lovely the food amazing and plentifully.
The only misleading information was the time it took to get from the airport to the Warwick....it was 2.5 hours not 1.5 hours.

Narelle Nottingham

31st Aug 2023

Booking process and communication was thorough. All the details matched on the itiniery and what was offered at the holiday destination. Thank you!!

Shak Dean

31st Aug 2023

You guys were awesome from the get go. I honestly thought the deal you were advertising was too good to be true! Our holiday booking was straight forward. You responded to all my questions pre holiday and the communication at the other end was seamless - the Fijian people knew what was happening and nothing went wrong! No room for improvement!

Jenna Hill

31st Aug 2023