TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,610 customer reviews

The staff were very helpful and included everything we asked and stayed within our budget. I have used travel online before and would be more than happy to recommend them. Keep up the good work guys

Bryan Reonui Gray

12th Oct 2018

Friendly customer service

Terene Madden

12th Oct 2018

Great service, easily contactable. Extremely helpful for worried first time overseas travellers. Would highly recommend. Will definitely book through again. Thank you.

Marie

12th Oct 2018

Always helpful with prompt replies to queries. Our trip was well planned, and all vouchers, accomodation were as specified. Everything ran smoothly. Would definitely book again with travelonline. Thank you for your assistance.

Patricia Allen

12th Oct 2018

Very happy with Travel Online. When you couldn't match a Scoopon deal you did offer to refund our deposit but we chose to transfer it to our Seminyak accommodation and book through you. Everything went very smoothly and we will use you again. Thank you!

Alison

12th Oct 2018

I always find Travelonline the easiest and most helpful when booking a holiday. Will definitely use them again.

Karen Jeffery

12th Oct 2018

The service I received was fantastic, you answered any questions promptly and also assisted in changing dates and making the process so simple. I will certainly be keeping an eye out for future trips you offer as you made the whole process simple and easy and the extras we received with the package certainly made the whole trip affordable .
Thanks for your service.Steve Arundell

Stephen Arundell

11th Oct 2018

Great service, thank you.

Weicheng Fang

11th Oct 2018

Thank you for a service that was easy, transparent, informative and individual.

Jason Turk

11th Oct 2018

Always accomodating; great communication

Catherine Black

11th Oct 2018

Kelly and her team were wonderful. Communication was great and service very good. All bookings went smoothly and no issues.

Katrina Wilson

11th Oct 2018

Was the cheapest quote I could find online. Service was fast and helpful. All aspects of our trip were as planned with no surprises. Would use this company again.

Lisa Bolte

11th Oct 2018

Very helpful, great response

Shanna Mckenzie

10th Oct 2018

Great service, good value. Would recommend to friends.

Michelle Rowley

10th Oct 2018

I have just used Travelonline for a 7 Night Holiday to Bali for 3 Ladies.
Could not fault the service given and the price with airfares (Garuda) and
many other inclusions was definitely a good deal.
I have booked a Xmas special also with Travelonline and will keep my eye out for that next Bali trip next year.

Thank you Travelonline

Sandra Wright

10th Oct 2018

Great service from Clare Wilkinson!

Was my first time booking with Travelonline and was not sure what to expect.

Was a last minute booking and even though hotel was not available on the Saturday night.
Clare made sure we could book in on the Sunday and promptly dealt with the hotel and paperwork.

No problems at the hotel when booking in.
Everything was dealt with efficiently.
Would defenitely book again and will recommend Travelonline to friends.

Thank you to Clare Wilkinson for your great service!

Imraan Alexander

10th Oct 2018

Fantastic to deal with. Communication excellent.
So easy to book and pay for holiday. We will definitely be using travel online in the future:)

Shane Johnson

10th Oct 2018

Was very easy to deal with and have no complaints with this service. Will use you again. Thank you.

Kelly Lawrie

10th Oct 2018

Thank you so much for such an easy travel booking. These guys were great, when my husband got sick in Bali, and needed a change of room - I couldn't get hold of the hotel direct, I contacted Kelly at Travel online to see if they could help with contacting with the hotel on our behalf. One of Kelly's associates action-ed my email immediately and helped organise a change of room within the hour. I can't speak highly enough of the service that was offered, and I will definitely be using these guys again to help book any future holidays.
Their pricing is competitive, but more importantly their service is SUPERLATIVE.
I would have given 10 Stars if I could
Thanks again guys, what you did to assist, gave me great peace of mind, and helped my husband and I out tremendously.
Kindest regards
Natasha Long

Darran Long

10th Oct 2018

Very easy to source the package and book. Good follow up!

Derek Bilney

10th Oct 2018