TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,610 customer reviews

This is the second time I have used your service. The process was seamless and it made planning our holiday a breeze. Thank you.

Kristie Taylor

7th Oct 2018

I loved booking our holiday through you! It was a very easy and straight forward process. Yes I would definitely recommend Travel Online!!
Thanks for all your assistance ????

Leigh Morrison

7th Oct 2018

Great selection and support for planning and arranging vacations on Cook Islands (similar selection and service given at almost no travel agency located in Germany referring to vacations in South Pacific)

Dominik Ehni

7th Oct 2018

Great service and friendly team.

Ray Briene

7th Oct 2018

Your service was great.

Peter Carlile

7th Oct 2018

Great communication and always good deals.

Clare Gauci

7th Oct 2018

Hi Stewart you booked an amazing holiday for us we absolutely loved everything. The resort in Phuket was fantastic and loved the place in Bangkok. We would not hesitate in rebooking with you again, would love to go back to Graceland If you have any similar packages for Graceland and Bangkok we would love to be notified as it's my 50th coming up next. We really enjoyed Thai airways and the transfers were great. We contacted 7 Travel a couple of times as it's our first time traveling and they answered us promptly (next time we will know what to do and not be such a pest) . Thanks for all your help, Could you please forward this to your team leader as our experience with you was overwhelming. Thanks again Nimo.
Sent from my iPhone

Naim Sanki

7th Oct 2018

Prompt with response and received invoices. No hassles with payment. A good price quoted.

Diane Weisner

7th Oct 2018

This was my first time to use this service. It was seamless and the savings were great.

Siobhan

7th Oct 2018

When our preferred dates were not available for 1 room Holly reorganised the stay to use 2 rooms. Everything ran very smoothly.

Greig Hamilton

7th Oct 2018

My inquiries was answered.very friendly staff and yes i would recommend to my family and friends. Will definitely book again with travelonline again.

Soonita Clayton

7th Oct 2018

Booked everything in through Travel Online from flights, hotel and transfers. Everthing went perfectly.
I amended our booking which was no hassel for the staff and they had it fixed up in no time.
Would definitely recommed to friends and family and also i would definately book through them again.

Michael Gimson

7th Oct 2018

This is the 3rd holiday we have taken with the help of Travel Onlineā€™s service.
Thank you once again for a very efficient trouble-free service. It was a pleasure doing business with you as always.
You provide a wonderful service to travel lovers!!

Grieshka Kleinveldt

6th Oct 2018

Thanks Clare for organising our holiday and answering all our questions. We had no problems and will definitely use travelOnline again for future holidays. Would most certainly recommend you to friends and family.

Donna-lea Gobourg

6th Oct 2018

Thank you Travelonline for your outstanding service from the first call I made to you with an enquire to the whole booking procedure. Everything handled professionally and not one problem while I was away. I will be making all my holiday bookings with you from now on. Thank you for making my holiday and my sons first overseas holiday a wonderful one!

Karen Macri

6th Oct 2018

No complaints at all - great service, quick responses and the added bonuses helped seal the deal. Would use again. Thank you.

Scott Tetley

5th Oct 2018

I always use Travel Online and can never fault the service given.

Christine Telford

5th Oct 2018

Great Service and offers

Graeme Michael Dee

5th Oct 2018

Very good service. Everything was done according to the itinerary. Highly Recommended.

Vikashni Reddy

5th Oct 2018

Service was good -would definitely use again- just sometimes we had to ask what was happening because we didn't understand- a few more messages would have been nice, but overall it was good
hope to use again in the near future

Bruce Lathwell

5th Oct 2018