TravelOnline Reviews

We were extremely pleased by the service provided by Travelonline. They promptly responded to all our questions and made the booking process for a great holiday package,very simple. Thank you to Kelly and the other staff members who helped us book. We had a wonderful holiday.

Thank you, excellent service. I booked and paid for a night at The Crown Towers Hotel for my husbands birthday, unfortunately he got admitted to hospital that morning. Thankfully Louise was able to rearrange another night a few weeks later. We had a very nice belated birthday on the weekend. Thanks again, this is the second time I have used travelonline and it won't be the last. I have already recommended you to friends and family.

Travelonline were so easy to deal with. Answered questions promptly and everything on our trip ran smoothly. Great deals. Will go through them again and recommend!!

Your service was fine and we had a great holiday.

The only thing I did not like was one of us had her plane seat changed, on both flights, after you organised us all seated roughly near each other.

Easy to deal with.
Would use again.

Excellent service and no question was too much trouble
Would reuse your service again
Thank you

Thanks to the team for helping arrange the holiday. Booked a long way out - so was great to get reminders along the way and also suggestions for flights etc at initial booking time. Very responsive team.

Very detailed information from friendly and helpful staff with competitive prices offered on multiple packages. Important travel components were taken care of, with automatic calendar entries prompting upcoming reminders. I will not hesitate to recommend your services, and I will be using TravelOnline again for our next trip. Thank you Clare and team for arranging our fun and memorable experience!

Would highly recommend travel online! So easy to use and navigate! Prices were awesome! The staff were so helpful and everything we needed was emailed the very next day! Will will definitely be using travel online again!

Service was excellent and the trip went without a hitch.
The only thing we did not receive was a cold towel and water during our transfer from and to the airport.
This was not a big deal with the air conditioned vehicle.

My trip to Bali was great. I have never booked through a travel agent before, much less an online travel agent but I found everything was great.
The transfers we're on time, the hotel was amazing with some great room inclusions, wonderful staff.
Only negative was I didn't get the room upgrade as advertised.
The bonus inclusions we great also.
I would book another trip with Travel Online.

Will definitely use Travel Online again.
The only negative to mention is, I sent two seperate emails asking a simple question regarding my booking and both were left unanswered. However, after picking up the phone and speaking to a very helpful woman, my question was quickly answered without any dramas.

Thanks Clare. Was great dealing with Travel Online again. Will definitely be back for future trips.

Thankyou,Thankyou,Thankyou!!
The whole process was so streamline and not one bump,every concern I had was put rest with the ease of a phone call,all paper was emailed through for us to print - at every destination was no fuss check in with all our details there and in order....Thankyou to Lisa and Claire for making our first holiday booked online so easy and answering all my questions.(even if some were silly ones????)
We will definitely book with Travelonline.com again with out hesitation...

Thanks again The Morrie's

Very happy with the service again provided by TravelOnline. Always use them, they are great.

After many years of travel this was an outstanding holiday for the price
Louise and her workmates gave great service
We had to change dates a week before due to Michael's illness and the service was once again great

Kelly was excellent, yes I would book with you guys again customer service was one of the best I have Kelly is an asset to your company

The deal we received for our hotel & flights package was amazing. I don’t think I will ever buy them separately again without checking this site first.
Staff were extremely helpful when I needed questions answered. My only issue was emails not handled in a timely manner & repeat emails sent. One issue took many phone calls & emails to resolve.
Was nicely surprised to get home to a gift voucher for travel online. Thank you

I think Travel online has excellent value deals and can be easily accessed by phone or email if needed. We had a great holiday in Thailand with not a single problem. We would definitely recommend this service!!

You guys rocked! Thank you so much for all your help, everyone that answered my questions (and there were a lot of questions..) thankyou! Our holiday went smoothly from start to finish. The Centara Kata was perfect for us, the one bedroom suite was the right size, it was in a great location with loads of things to do and see close by - without being in the hectic central area of Phuket. Our airport/hotel transfers went without a hitch, especially since we had never been to Phuket before I didn't know the airport - but the driver found me easily :-) All in all, a great holiday and I would happily recommend Travelonline to anyone, and will definitely book through them again. In fact I have recommended you guys on a facebook group called "Phuket Groupies"