TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,610 customer reviews

Lisa went above and beyond to organise and reorganise our trip to Fiji which included our daughters wedding. Only hiccup was car seats for toddlers for transporting to and from Airport to Resort and back. Heading back to the airport there was a car seat but it was broken and we had organised 2 carseats but the 2nd one never appeared nor did we get a credit. But this was more a TTF problem than Travelonline.

Catherine Crandell

31st Aug 2018

Thank you for the excellent service.
Always happy with the Travelonline service for this and previous bookings and will use you again

Keith Mcdonnell

30th Aug 2018

We could not find a comparable package anywhere.
TravelOnline service and communication was fantastic and flawless. "Value for money".

Carl Webber

30th Aug 2018

The deal we got from TravelOnline was much better than booking thorough the resort directly in terms of value for money.
The deals and inclusions advertised were sometimes a bit confusing when a confirmation would come through that didn't include some of the advertised inclusions. So the final booking required a bit of back and forth with agents to ensure all the fine print was included, but the staff were very helpful in clarifying and fixing any errors. We ended up having a lovely holiday. Thanks!

Paul

30th Aug 2018

Thank you for organising our holiday would highly recommended travelonline

James Thomas Haley

30th Aug 2018

Everything was organised well, any questions we had were quickly and efficiently answered. We had a wonderful trip and would recommend your services. Our accommodation in Vanuatu was wonderful (Paradise Cove Resort) and all our transfers were hassle free. Thank you for your work in organising our holiday.

Kenneth Carter

29th Aug 2018

Excellent service. Thankyou

Keith Kloosterman

29th Aug 2018

Definitely we would use this service again. Very helpful with changes we needed to make. Good communication

Corina Baker

29th Aug 2018

Very helpful with all queries and quick responses. Would use again.

LP

29th Aug 2018

Lisa did a fantastic job getting everything together for us and sent us all the relevant information with plenty of time so that we had nothing to worry about.
Would highly recommend booking with travel online.

Naomi Hales

29th Aug 2018

Clare at Travelonline was very helpful in arranging all our transfers and accommodation. We received prompt responses to all our queries and nothing was too much trouble. I have already recommended Travelonline to others who are looking for a holiday in Fiji or Bali or Thailand. They seem to specialise in the pacific islands.
Very professional. We will use Travelonline for our next escape.

Lisa Mcneil

29th Aug 2018

Prompt service and very helpful

Franca Raimondi

28th Aug 2018

Service was very good and all queries were answered. When there was an issue with our preferred dates, TravelOnline found a suitable solution.

Peter Blum

28th Aug 2018

I found the service very good, emails very responded to promptly,
Overall everything went well, flights, transfers, and all booked without
Any problem, this was a easy and hassle free booking, I would not hesitate to use this service again and would recommend it to family and friends , everything was taken care of in a very exceptional and professional manner.

Francesco Italiano

27th Aug 2018

Hotel was confirmed quickly and everything was straightforward. Would recommend.

Robert Truscott

27th Aug 2018

Yes would definitely book again, very helpful

Patrina Pinchin

27th Aug 2018

Great service and very responsive. Will definitely use travelonline again.

Herman Lin

27th Aug 2018

Very easy to deal with. Good Value deals

Robert Stirton

27th Aug 2018

Great company

Sonia Schweis

27th Aug 2018

Great offers and website. Easy to change options and book. Bonuses are the thing that sets travel online apart. Will recommend.

Andrew Jenkins

27th Aug 2018