TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,610 customer reviews

Very happy with service we received from Lisa. Had a small issue with dates which Lisa sorted very promptly.

Maree Sutton

14th Aug 2018

Fast efficient service and a great price on a hotel. Lisa was fantastic to deal with. Highly recommend.

Deanna Grose

14th Aug 2018

Lisa was fantastic, she helped with the booking from start to finish. She was very professional. She helped with adding an extra person after all was booked. Nothing was a trouble to her. The deal was great value at the Naviti Resort. The Sheraton we loved. We will definitely be booking with her again.
The transfers were well organised and we had no trouble with them.
The only problem we had was that Virgin CANCELLED our flight on Saturday the 4th.Not your fault. We were on the tarmac to take off but sat there for 2 hrs. Then they said we were going back to airport. We were taken off the plane and stood in the airport after we collected our luggage. Then we were told to go to Transfers to domestic and stood there for 4 hrs. At 6pm we were told to go home and wait for a text message. we said it was too far to go. They then sent us to Melbourne and transferred us to a hotel 40 mins away from airport.
The next morning we were sent to Fiji, after plane delayed an 1hr again. We arrived at resort at 7pm that night we weren't happy. We lost a 1 1/2 days of our holidays.
This was supposed to be a relaxing holiday for my Husbands 60th birthday after he had a stroke.
Thanks Lisa for your help you were great.

Lynne Reeves

14th Aug 2018

Outstanding Service..Will definitely book thru them again... Thank you ????

Brad Owens

14th Aug 2018

Happy with the service and level of information provided by Travel Online.
Thank you

Stacey Perry

13th Aug 2018

Travelonline organized every aspect of our holiday perfectly, we have confidence in letting Travelonline arranging our next holiday.

Mark Sturnieks

13th Aug 2018

Service was great . Except our transport to airport 30 mins late on pick up from resort

Bradley Ford

12th Aug 2018

Travel online made everything so easy. We had a fantastic holiday everything was perfect from the airport to our accommodation and back and they gave us a great deal! Will book with travel online again.

A Rollason

12th Aug 2018

Nothing was too hard, Our trip was planned well. We spoke about our plans regularly and even helped me when I missed the layover times, changed our flights and answered all questions. Would recommend to others without a second thought

Michael Blenkiron

11th Aug 2018

Very happy with the overall booking experience.

Benjamin Mitchell

11th Aug 2018

Excellent customer service provided by Kelly &other staff. They helped to make the booking process simple & were a joy to deal with. I will gladly recommend using Travel Online to my family & friends & anyone else who may ask on my travel & booking experiences.
Thank you!

Gary Hatfield

11th Aug 2018

Excellent service. Submitted request online, and everything was done for me, with the minimum of fuss.

Brett Petersen

11th Aug 2018

All good great service

Vito Albicini

11th Aug 2018

Great to deal with thank you !! Would recommend family and friends !

Chelsea Badrock

10th Aug 2018

This is the first time I have used travel on line and I am totally won over by you guys . From beginning to end it was fantastic and very easy . I will definitely be using Travel on line for all of our future trips . Thank you all so much for making it easy and giving me a holiday without any problems at all.

Jodie Dale

10th Aug 2018

A most positive, enjoyable holiday! Many thanks for the seamless process which resulted in outstanding accommodation, which certainly contributed to the great experience! Would certainly consider using your services again in the future & will recommend you to others. Keep up the great work!

Jason Archer

9th Aug 2018

Great. Everything went smoothly, no dramas what so ever. Great value for money

Matt Miller

9th Aug 2018

Service was fantastic the whole way through. Value was amazing when we booked and the holiday went smoothly. We had a blast. Thanks heaps.

Emma Watt

9th Aug 2018

Terrific deals. Thank you very much for organising such a wonderful trip. Great value and the extras to go with the booking. Thank you.

Megan Taig

9th Aug 2018

This is my 3rd or 4th trip booked through travel online, 2 times in one month. I have and will continue to recommend Travelonline!

Louise Reid

9th Aug 2018