TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,610 customer reviews

I found the service provided to be perfect for our needs. The communication was well suited to our booking and our needs and we will have no hesitation in recommending TravelOnline to our friends and family. Further, TravelOnline will definitely be explored for our future holiday bookings.

Ben Seedsman

9th Aug 2018

Great option to take the guesswork out of booking a trip. Fantastic timely correspondence. Much better than trying to sort through all the options by yourself and booking directly. Super helpful and experienced people to deal with. Really good deals on offer. Highly recommend.

Carl O'connor

9th Aug 2018

Thank you to travel online for making the booking process so easy, and all services that we took on our trip work properly and with ease. Will book with you guys again!

Jamie Aird

8th Aug 2018

Thanks for the excellent service and communication. I will definitely book with you again.

Beverley Berg

8th Aug 2018

Loved the service from your representative, Grace Arphorn, Concierge from MyPhuket-holiday. The transfers to and from the airport to the Centara Resort Kata were excellent, friendly and on-time. The accommodation and facilities were excellent. The lounge experience at Changi Airport was appreciated with the long stopover before flying home to Sydney.
yes, I would book again with Travelonline.
Thank you

Paul Mavromatis

8th Aug 2018

Absolutely faultless! Every single step of the way the process was clear, straightforward and easy. There was no hidden catches, no extra costs and the holiday itself went like clockwork.
Louise was excellent! so helpful, easily and quickly contactable and even got my request to have rooms next to our friends (from another state) happen without fuss.
It was the easily the best organised, problem free trip we've been on.
No only would i go straight to Louise at Travelonline for our next trip i have already recommended her and the amazing deals to everyone that asks about our holiday.

Jeffrey Figueiredo Marques

8th Aug 2018

All good with service yes would book again with u

Tony Bellia

8th Aug 2018

Service was prompt and professional. Would definitely book with you again and recommend to family and friends.

David Vuong

7th Aug 2018

Easy, friendly and efficient. Would definitely use Travel Online again!

Leslie Gaidzionis

7th Aug 2018

Its the first time we have used Travel Online and will not be the last as our booking went through smoothly and with no issues when we checked in

Michele Theobald

7th Aug 2018

You always have good deals and are willing to help with any booking problems or queries.
thanks
christine

Christine Carey

7th Aug 2018

It was seemless in booking. I had to follow up on receiving my travel vouchers but once I called vouchers were received instantly. Great experience and I’d book again. Thank you

Shane Way

7th Aug 2018

Your service was superb. Yes we would book again through you.

Wayne Mcmath

7th Aug 2018

Great hotel and service.

Thelma Liondos

7th Aug 2018

Great value holiday. Everything went smoothly with no hiccups.

Brian Walters

7th Aug 2018

First time,was a great experience could not fault it.

Matthew Davis

7th Aug 2018

I loved your website and the ability to customise and mix all of the options for our holiday (flights, accommodation, transfers, upgrades etc). Once booked the real service from Shelley was great and responsive. Would definitely use again and recommend

Max Roberts

6th Aug 2018

I was very happy with the service. We had a flight cancellation and your service was very helpful and prompt in helping me sort this out. Would definitely book with you again and recommend to others.

Hannah Coulson

6th Aug 2018

Straight forward, easy to deal with. Good bargains.

Sarah Buckley

6th Aug 2018

We were very impressed with your service. The transport provided to and from the airport was prompt. The tour was very good. The accommodation at the Marriott was excellent and overall we are very pleased with your company and will definitely recommend to family and friends.

Ingrid Vanderputt

6th Aug 2018