TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,074 customer reviews

Great communication. Great packages. It's my 3rd trip with Travelonline and everytime it has been seamless. The agents are very patient and do their best to get the best deal for you. Highly recommend.

Katerina Vasilopoulos

4th Jun 2025

Good value package and reliable hassle-free service for booking a quality resort in Fiji.

Barry D

4th Jun 2025

Travel online were fantastic. Giving the option to pay off holiday for those who cannot afford a holiday straight up.
Highly recommend. Staff were prompt with their emails and answers if you had questions. Very easy to deal with. Absolutely will be using again.
Thanks travel online.

Emma Sundblom

4th Jun 2025

Great experience, quick response to questions & alterations to booking, will definitely use your company again

Cameron Rich

4th Jun 2025

Timely and helpful responses to enquiries about my booking.

Leah Simmons

4th Jun 2025

Excellent and prompt communication and service! Thank you

Sylvia Giourgas

4th Jun 2025

We were a little sceptical after the earthquake and Kristy was so so helpful. She was easy to contact and very willing to assist.

Josephine Dawn Fraser

4th Jun 2025

Flights and ground transport in FIJI well organised. Good communication with Travelonline

Ross Fairhall

3rd Jun 2025

Thankyou so much Travel online
This was my first trip ever overseas and I couldn't have asked for better service from the staff especially Emma. I had no idea what I was doing and you made it so easy.
Nothing was a problem and everything was explained perfectly (even if I had to ask the same question a few times)
Our trip was amazing and we had a ball and the wonderful Thai people are so friendly and just lovely.
Will definitely book with travel online again because everything was so easy and perfect
Kind Regards
Leonie Hunt.

Leonie Hunt

3rd Jun 2025

Good communication, good value for the money. Would definitely use this company again

Alan Jillings

3rd Jun 2025

Every thing went smoothly and was so well organised

Judy Schafer

3rd Jun 2025

Good service from travelonline.

Christine Church

3rd Jun 2025

Hi Lisa, I have just sent you an email re our flight seating SYD/NAN/SYD recently with ecoinomyx not being available which we paid for.
cheers Ross

Ross Fairhall

3rd Jun 2025

Booking was seamless, kept informed at each step, would use again and recommend to others.

Susan Elliott

3rd Jun 2025

Lisa was fantastic with organising the trip, and the deal was super! Although the included 4 hr tour did not include all travellers listed, so they wanted to charge us for the kids. We decided it wasn't worth it so didn't do the tour. Which was disappointing.

Emily Camilleri

3rd Jun 2025

Kristy was fabulous to deal with. Very helpful and will definitely use travelonline again in the future.

Sally Nickerson

2nd Jun 2025

Easy to deal with. Easy to get in contact with.
Provided all documents as required.
Happy to use Travelonline again.

Theresa Young

2nd Jun 2025

Everything ran smoothly and the holiday was great

Sherri Smith

2nd Jun 2025

This was the first time I have used travelonline, it certainly won't be the last. Fantastic !!

Stephen Mc Namara

2nd Jun 2025

This made planning a holiday so much easier and stress free we loved that it was all inclusive and gave us the opportunity to part pay we loved our holiday so much we can't wait to go back!

Amy Thompson

2nd Jun 2025