Grand Mirage Resort & Thalasso Bali Reviews

Amazing holiday at the grand mirage. We were looked after so well

This hotel is amazing. We've been to Bali quite a few times so our main aim was to just relax and here, you'll find everything. Heaps of activities. Good food. Great cocktails. The pools are amazing and the staff are next level. We felt so very welcome from day 1.

We loved our stay at the Grand Mirage. Great location, outside of the gated part of Nusa Dua, allowing lots of choice of restaurants near by.
The family suites were spacious. Great pool & lots of activities for the kids.
Fantastic buffet with a great selection of food.
Special mention to our room cleaner Heri who went out of his way to keep the room clean & make special origami towels for the kids

Grand mirage had it all especially for family with kids. Loved the kids activities, splash park, beautiful beach drop, n delicious brekkie. Staff were very helpful n provided excellent customer service overall.

We loved our stay! Kids club was great. The staff were amazing and accommodating.
The Family Paradise building is a bit dated but they have done well to keep the rooms updated. Toilet was too high and no face washers provided. But the rooms were cleaned to perfection and towels were sufficient. Food was amazing! And lots of restaurants to choose from!
Wish the two hotels were right next to each other, but there is a shuttle to drive you there and it only takes 5 minutes - we chose to walk.
Overall loved the stay and cant wait to go back to Nusa Dua!

We stayed for 4 nights. The kids loved it (slide in the pool/ kids games room). Food was great, but sometimes you had to wait a long time. Staff were lovely and very helpful. Location is quiet. A few nice massage places and restaurants across the road. We felt very relaxed afterwards.

This would have to be the cleanest resort I've ever stayed at - next level spotless. Food was amazing. Staff were friendly, always available, spoke clearly and always smiling. Very easy to relax.

My wife and I spent 10 days at the hotel and loved it. The food at the hotel was good and there are lots of other places to eat near the hotel if you want a change.
The pool and other facilities are great and they have a different show every evening.
We will definitely go again.
Nusa Dua is a bit quieter than Legian or Sanur so we may stay there next time.

Rooms a little old but what a great place to get away for a week.

This was the second time my family and I have stayed at Grand Mirage. It's such a great place for kids, with the splash pool and slides for younger ones and the big pool and slide for older ones. The facilities are excellent, and there are water sports right there on the beach. Food at the hotel is amazing, with every conceivable choice at the buffet breakfast - a big hit with our 8 grandkids! Staff are lovely and very helpful. Highly recommended.

We loved everything about our stay! The service, our room, the food and Kids Club were amazing!

Fabulous family holiday. Resort amazing, staff couldn't do enough for you, they were just beautiful. Nusa Dua just a little bit remote for us as a couple but it suited the type of trip we were doing this time as a group of 15. Lots for the kids to do.

We would like to thank the staff and cleaners for their exceptional service and friendliness while our family and friends spent 10 glorious days being pampered. We had 11 adults and 4 kids and nothing was too difficult for the staff to organise tables, food or special dinner on the night of our anniversary. We have been ten years prior to the mirage and its only got better.
Cannot recommend this resort any higher. A must stay in Bali.

Grand Mirage excellence. Would recommend

What a fantastic hotel, great quiet location away from the usual Bali rowdy crowds. From the moment we opened our taxi door we were looked after by smiling staff and made to feel important. The ocean view room was large very clean and comfortable. We stayed all inclusive which included meals in 7 great restaurants and an extensive list of cocktails etc. The resort staff were fantastic from the grounds people keeping the gardens looking great through to the management. Hands down our best Bali hotel experience.

We had a great stay at the Grand Mirage. The staff were amazing, plenty of dining options on site (my favourite was Chopsticks and the one on the beachfront), and the pool areas were nice too. The breakfast buffet was also great! Supermarket over the road was very convenient for water and other bits and also quite a few nice bars/places to eat/massage places within walking distance or short drive to Bali Collective.

Loved this resort. Staff were lovely. Breakfast was delicious and had so much variety. Location was perfect. Quiet but close to outside restaurants. Shuttle available to Bali Collection. Pools clean and warm, plenty of pool chairs. Kids pool and activities at Family Resort if needed. Would definitely recommend the resort.

This resort is very pretty.  Excellent service! Beach views and activities.  

Love this place, the people employed by the Grand Mirage are amazing and really make this holiday great.

Fabulous resort and staff were exceptional and extremely 
Polite and friendly 

Great resort for families and children of different ages.

Great service regarding all aspects of the resort wonderful people so kind 
We loved every minute of our stay.

This place is outstanding in every way.
Staff are so happy and friendly. The resort is immaculately clean and well maintained.
We only had breakfast included which was amazing, if you could find something to complain about it you would be very hard to please.
The rooms were very comfortable, we had an ocean view and what a lovely view it was.
Overall I would give it an 11/10.
Very relaxed and happy vibes here!!!!

One of the best resorts I have stayed at.
Staff were amazing, so polite and very helpful. Clean rooms and facilities. Pools were relaxing and enjoyable. Buffet breakfast was amazing, so much variety. We will be back for sure. Overall 5 stars to Grand Mirage :-)

We got the all inclusive gold package and we can not fault any service. Everyone who works there were extremely friendly and helpful. The food at all the restaurants were spot on. The only downside I can think of is the resort is in need of a bit of TLC, and to be fare there was work being done. Would be nice to go back at some stage once work is completed.

We had a very relaxing week. All Staff members were so helpful and ways had a smile in their faces. Nothing was too much trouble for them

Great place to stay with kids! So much to do! Lovely service, nice hotel.

We had a lovely relaxing time at this resort - so many choices for food and drinks and staff & service was on point. Would definitely return …

There is nothing negative to say about The Grand Mirage. Facilities are out of this world, all staff are equally as amazing as each other. The only comment is it is located in the middle of nowhere so it's a matter of either having transport or wanting to rest.

Def would recommend!!!

Great for family and relaxation

Beautiful experience! Fantastic for family with small children but also great for relaxing and chilling.

Enjoyed our stay at the Grand Mirage. Everything was well catered for and although the rooms are a little dated, they were very clean and comfortable. Thoroughly enjoyed the various cafes/restaurants in the hotel and the breakfast food options were amazing. The entire staff were friendly, helpful and went out of their way to ensure your every request was satisfied. Millie in the breakfast dining area was bright, bubbly & very helpful. Sukma at reception was also extremely helpful. Overall, a very relaxing holiday. We would definately stay here again.

Hotel has a lovely, warm feel about it. Plenty of staff, all who are more than happy to do whatever is needed. Would highly recommend especially to families.

So my room was great, the view was amazing! Loved the whole all inclusive because we didn't need to worry about having cash or a card for payment on us. Minibar was restocked every day. Only I didn't drink beer so that was a little disappointing. The service was a little slow and most times food was warm or going cold. Not sure why that was they had plenty of staff. Cocktails at the start were way too strong had to ask for less alcohol or half strength, then they were better. Would I do all inclusive again…yes. Would I stay there again…yes. Did I enjoy my stay…loved it. The kids loved it my grand daughter loved the pool. The staff were great, the baby sitting service was great. I would definitely recommend this for anyone.

The resort facilities were excellent for families with kids. Plenty of activities and lovely pools. The food at the Jukung Restaurant was incredible and so we're the cocktails. We enjoyed the all inclusive menu and was so easy with a group of families. The only downside is the rooms were a little old and modern considerations such a as PowerPoints near beds for phones etc weren't thought of. We would recommend staying in the main area even if you have kids as the family side of the resort was very noisy.

Staff as always look after you.
They remember you which is amazing, considering how many people they see.
All inclusive is definitely the way to go.
Balinese people are so welcoming and friendly
Will be back

Enjoyed our stay at Grand Mirage immensely. Didn't want to leave. Facilities were wonderful. Restaurants and bars offered great variety. Pool and grounds were immaculate. Staff were attentive, friendly and very considerate. Weather was wonderful! Didn't want to leave. Will visit again for sure.

There for my 70 with 28 family members
Perfect in every way.
Thanks for a wonderful experience
So children friendly. Loved it.

Amazing facilities, food and luxury. Something for all ages. Brilliant. We will be back!

Highly recommend the Grand Mirage Resort & Thalasso Bali! The resort has everything you need to enjoy either a relaxing pool / beach-side stay or a busy, sporty vacation. Our group of four ranged in age from 20 to 68, with the amenities catering to all of us - the package-included choices are really good, with some of the others attracting a fee. We booked the Gold All Inclusive package for 5 nights, which included all meals (+ snacks and room service, themed dinners) and almost every drink on the menu as well as a room upgrade. The rooms are spacious, clean and comfortable. We had a balcony overlooking the ocean which was beautiful. I can't fault the menu options in any of the Restaurants, and the food itself is delicious. The resort is well kept with some renovations happening during our stay (end Nov 2022), but it wasn't intrusive. The staff are amazing - friendly, polite, thoughtful and helpful. The beach-side location is fantastic, and while it suited our group, it's a little out of the way from the "vibey" areas such at Kuta and Seminyak. The location also adds extra travel time to any tours you may choose, but having said that, you're not driving anyway, so you can sit back, relax and enjoy! The Thalasso Spa is an added bonus - great value for money, staff are considerate and skilled. There are also free daily activities on offer, such as Yoga, Water Aerobics, Foam Parties and Cooking classes. There is also a games room.
I would recommend going for longer than 5 nights!

Such a lovely hotel, it was our 3rd time there, treated to a lovely welcome back . The staff are wonderful, always a smile and nothing is too much trouble. New Infiniti pool is fabulous, overlooking the wonderful private beach . Looking forward to a return trip soon.

lovely views, relaxed atmosphere, good choice of food. friendly helpful staff.

Stayed at this resort in a kids suite, great value for a family of 5, no need to book a second room. Overall good amenities at the resort, multiple pools to choose from, plenty of activities and things to do for the kids. We went to main resort for breakfast as there was a bigger variety available there. Housekeeping was a hit and miss, had to on a few occasions chase up bathroom towels as they didn't leave enough. I would recommended this resort to families who do not want to stay in Kuta. Lots of restaurants and convenience stores outside the resort.

Wonderful and relaxing stay for my wife and myself. The gold all inclusive was excellent although a few more international buffet lunches/dinners would have been exceptional. The weather was perfect, cocktails were flowing, sun was shining and the food was good. I would definitely recommend staying at the Grand Mirage Resort and Thalasso Spa Bali. The all inclusive is the way to go if you just want to relax with no worries and have everything at hand to enjoy. We loved our stay and will definitely going back to Bali.

We spend 5 days in this resort and feel like we are in heaven! Especially we have taken the inclusive package you dont even need to step out of the resort, just enjoy all the free flow of drinks and food in there! To be honest we dont get too high expectations on the food as they are inclusive, give you a thought that the food is in low quality, but instead, we have tried 5 of the restaurants and none of them will disappoint you! Especially the Indonesian restaurant located in the Family side resort (Ibu Kitchen). Food is extremely tasty and especially the service is very attentive! Dont miss out this resort as 100% you will have a great time with your family! Thank you Grand Mirage you have made our first trip to Bali felt so impressed!!!