nib understands the importance of helping people access insurance products and services that may be suitable for every travel adventure; from planning and experiencing to returning home safely.
You can choose the plan that you think best suits the kind of holiday you're taking and the level of cover you want - from a Domestic or International plan for a single trip or the Annual Multi Trip plan for multiple trips.
• Having your trip or flights cancelled
• Accidental lost luggage or having it stolen
• Suffering a medical or dental emergency overseas
• Getting sick or injured overseas, even when playing amateur sports, and more
• Cover for some Coronavirus related events
nib Travel Insurance also includes automatic cover for a range of existing medical conditions and the ability to apply to cover some other conditions for an additional premium and increased excess.
# This is a summary of cover only. Coverage is subject to the terms, conditions, limitations and exclusions for each policy, as contained in the Product Disclosure Statement.
• Overseas medical expenses and access to 24/7 emergency assistance
• Auto coverage for 40 existing medical conditions (criteria applies) with the ability to screen for other conditions
• Cancellation, travel delay and luggage coverage available
• Ocean cruising included as standard for no additional premium on international plans
• Up to 6 accompanying children for no additional premium (up to the age of 25 years old)
• No age limits on Comprehensive and Annual plans
Learn more about the cover available and discover the difference that travel insurance could make.
This is a brief summary of cover and does not include the full terms, conditions, limitations and exclusions. Please read the Product Disclosure Statements (PDS).
Easy online medical screenings
If you have an existing medical condition that is not automatically covered by your plan, you may be able to apply to have it covered for an additional premium and increased excess.
You'll be asked to complete a medical screening which can be done quickly and easily online, in-store where you purchased your travel insurance or over the phone with a member of the helpful nib customer service team.
24/7 Emergency medical support
nib 24/7 Emergency Assistance provides emergency assistance for nib customers worldwide. nib's experienced specialists can be contacted by telephone 24 hours a day, 7 days a week to help you in the event of an emergency and to liaise on your behalf with nib's medical team.
Phone:1300 555 019 (within Australia)
Phone: +61 3 8523 2800 (outside of Australia)
Email: travelassist@nib.com.au
Simple online claims
If you ever need to make a claim, you can do it online anywhere, anytime. nib's team will work to assess it as quickly as possible.
Phone: 1300 353 176 (within Australia)
Phone: +61 2 7202 0508 (outside of Australia)
Email: travelclaims@nib.com.au
TravelOnline Australia Pty Ltd, ABN 70 100 929 799, is a distributor of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and receives a commission for nib products purchased through TravelOnline. TravelOnline acts as an agent for nib and not as your agent. TravelOnline cannot give advice about nib products, and any factual information provided is not intended to imply a recommendation or opinion about nib products. Before you buy, please read the Product Disclosure Statement, Financial Services Guide and Target Market Determination (TMD) available from us. If you have a complaint about a nib product, see the Product Disclosure Statement for the complaints process. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.
