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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,567 customer reviews

Love that your quotes are instant. Customer service team on the phone are super helpful. Will definitely be booking through travel online again.

Felicity Sporri

26th Mar 2026

Everything went well with no problems at all. Thank you.

Alan Bray

26th Mar 2026

Loved using travel online and the inclusions we had for a great price.
Have used for next holiday in Thailand in June.
Will always get a quote for future holidays.
Thanks

Renae Lane

25th Mar 2026

6 pack of beer was no use to us, so gave it away. Wildlife Habitat excellent, and worth the visit. our email contact was excellent and recommend.

Ian Bulloch

25th Mar 2026

everything went smoothly with my booking.
Thank you

Wendy Gaye Halford

25th Mar 2026

Very helpful and prompt replies, thank you

David Bonnar

25th Mar 2026

Easy to deal with

Emma Logue

25th Mar 2026

Everything went smoothly from booking to the holiday.

Gayle Young

25th Mar 2026

An amazing deal to stay in my favourite hotel and place Bali. Travel online made it effortless from the get go to the end your service was impeccable, You will definitely be my go to for travel in the future thank you so much❤️

Andrea Maree Sheridan

24th Mar 2026

We had a wonderful time at Naviti and we appreciate the assistance we received from travelonline staff.

Christopher Rule

24th Mar 2026

The whole process with you was fantastic thanks

David Kingdom

24th Mar 2026

Kristy and the team provided a great service and were accommodating to our needs

Julia Komugabi

24th Mar 2026

Thanks for the quick response to emails and queries about changes to our travel schedule, and the management of those changes.

Janet Endersby

24th Mar 2026

We had the best time. Everything went according to plan. Thank you so much

Tracey Durnan

24th Mar 2026

Excellent consultant

Tanya Haddad

23rd Mar 2026

Being of the older generation it was great to be able to talk to Nicole to make sure everything was correct. That I thank you. Karen

Karen Mccluskey

23rd Mar 2026

Natasha was very professional. We had a wonderful experience and Natasha was able to answer any questions that we had.

Robert Johnston

23rd Mar 2026

Easy and straightforward booking.

Alberta Lartey

23rd Mar 2026

Good consistent service

David Damjanovic

23rd Mar 2026

The service was great, everything that was promised was delivered, with great value for money as a bonus. We had only 1 minor problem with the airport transfer, but this was sorted without too much hassle. Will definitely use again for our next holiday

Bruce Lathwell

22nd Mar 2026