TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,567 customer reviews
Love that your quotes are instant. Customer service team on the phone are super helpful. Will definitely be booking through travel online again.
Felicity Sporri
26th Mar 2026
Everything went well with no problems at all. Thank you.
Alan Bray
26th Mar 2026
Loved using travel online and the inclusions we had for a great price.
Have used for next holiday in Thailand in June.
Will always get a quote for future holidays.
Thanks
Renae Lane
25th Mar 2026
6 pack of beer was no use to us, so gave it away. Wildlife Habitat excellent, and worth the visit. our email contact was excellent and recommend.
Ian Bulloch
25th Mar 2026
everything went smoothly with my booking.
Thank you
Wendy Gaye Halford
25th Mar 2026
Very helpful and prompt replies, thank you
David Bonnar
25th Mar 2026
Easy to deal with
Emma Logue
25th Mar 2026
Everything went smoothly from booking to the holiday.
Gayle Young
25th Mar 2026
An amazing deal to stay in my favourite hotel and place Bali. Travel online made it effortless from the get go to the end your service was impeccable, You will definitely be my go to for travel in the future thank you so much❤️
Andrea Maree Sheridan
24th Mar 2026
We had a wonderful time at Naviti and we appreciate the assistance we received from travelonline staff.
Christopher Rule
24th Mar 2026
The whole process with you was fantastic thanks
David Kingdom
24th Mar 2026
Kristy and the team provided a great service and were accommodating to our needs
Julia Komugabi
24th Mar 2026
Thanks for the quick response to emails and queries about changes to our travel schedule, and the management of those changes.
Janet Endersby
24th Mar 2026
We had the best time. Everything went according to plan. Thank you so much
Tracey Durnan
24th Mar 2026
Excellent consultant
Tanya Haddad
23rd Mar 2026
Being of the older generation it was great to be able to talk to Nicole to make sure everything was correct. That I thank you. Karen
Karen Mccluskey
23rd Mar 2026
Natasha was very professional. We had a wonderful experience and Natasha was able to answer any questions that we had.
Robert Johnston
23rd Mar 2026
Easy and straightforward booking.
Alberta Lartey
23rd Mar 2026
Good consistent service
David Damjanovic
23rd Mar 2026
The service was great, everything that was promised was delivered, with great value for money as a bonus. We had only 1 minor problem with the airport transfer, but this was sorted without too much hassle. Will definitely use again for our next holiday
Bruce Lathwell
22nd Mar 2026