TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

Prompt and knowledgeable.

Sheila Pedersen

28th Feb 2025

Great organisation you found us the best hotel and flights thankyou

Elaine Mackenzie

27th Feb 2025

At first I was hesitant about booking a trip with an online agency. But the whole procedure was seamless and when I did have a query and phoned the staff were great. Was impressed with the follow up procedures and e-mails we received once the booking was paid and finalised. After sales service is impressive.
Would not hesitate to book another holiday with TravelOnLine.

Olga Moar

26th Feb 2025

Very happy with the Package Deal provided by Travel Online. Also the communication from them was great.
Will definitely be using them again.

Stewart Dickson

26th Feb 2025

All queries were responded to promptly and we enjoyed a smooth and enjoyable family holiday. Very convenient having everything packaged up in one cost. Thank you!

Callie Ross

25th Feb 2025

Excellent service. Timely response rate . No complaints at all. Would definately use TravelOnline again.

Winifred Gladys Cowling

25th Feb 2025

So happy with your service. We need more reliable,helpful and excellent people in customer service like you. Thank you and God bless you.

Antonia Walker

25th Feb 2025

Perfekt , 10 stars

Peter Steffen Allingham

25th Feb 2025

Service always good. Have recommended to other travellers.

Stephen Faulks

23rd Feb 2025

Seamless booking from start to finish. Second time booking with Travelonline and very happy with the service and value of the packages.

Julie Duval

23rd Feb 2025

We were happy with the service

Dushianthi Thirimanne

23rd Feb 2025

Very good service.

Richard Kownacki

23rd Feb 2025

Prompt information and passes for all tours received well in advance allowing us to plan the in-between sections of our holiday.

Teresa Wakeham

22nd Feb 2025

I cld not fault anything

Jennifer Guneratne

22nd Feb 2025

Emma made the entire process smooth and simple. It had been a long time since I had booked a trip, and this was the first time travelling overseas with my children. Having transfers etc included was especially convenient. Thank you Travel Online.

Kellie Yeow

22nd Feb 2025

We would choose TravelOnline again! Our service and our deal was great. Well done and thank you.

Vicki Yeo

22nd Feb 2025

Amazing deal. Car transfer was a great bonus and meant we didn't have to stress about anything. We also got the Trans studio amusement park deal which was a great inclusion. Would highly recommend going through travelonline.

I'm already looking for another deal through travelonline as was super happy with the service and packages offered.

Christine Martin

21st Feb 2025

Travel Online made planning our holiday a breeze! Their team was fantastic with recommendations and helped us choose the perfect destination. The booking process was seamless, and it was great knowing they're locally based in Brisbane for any support. Highly recommend their service for stress-free travel planning!

Penelope Nordheim

20th Feb 2025

I have booked 5 holidays with Travelonline and have been extremely satisfied with how quick, easy and accommodating the team are there. I love the fact that you can pay a deposit before hand and not have the worry about having the full amount upfront. The team are very friendly and always willing to help with any questions or concerns you have. Will do and have recommended this group to anyone that is wanting to book a hassle free holiday. The deals that they have are great

Michelle Donnelly

20th Feb 2025

I am so happy with our booking experience with TravelOnline that I've booked another holiday with them!
From time of booking, communication was great via email and in a timely manner. I received all the information I needed that our holiday was hassle free & seamless.
Everything that was included in the package was documented and easy to access.
We didn't have any hassles with anything once we were overseas.
I cannot find fault with the whole process.

Sally Arkley

20th Feb 2025