TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,727 customer reviews

Very helpful

Mia

28th Mar 2025

Great deals found , fast efficient service and booked with ease . Can definitely recommend.

Tracey M

28th Mar 2025

Always exceptional service prior to our trip & all resorts above expectation. We have used travel online for Thailand, Bali & Cambodia without any issues. 10/10 everytime

Pauline Phillips

28th Mar 2025

Always happy with your service & pricing.
never had any issues with our bookings, transport pickups, always recommend your team.

Gracie Mcdougall

28th Mar 2025

Quick and easy to book. It was hassle free and everything was easily managed and sent through to me.

Casey Reid

27th Mar 2025

Very friendly and helpful, and accommodating when changing travel dates due to cyclone Alfred. Thank you!

Kimberley Bates

27th Mar 2025

communication was good

Rodney Pershouse

27th Mar 2025

Very quick with correspondence, made things very easy. Will definitely use Travel Online again

Danielle Rimunui

27th Mar 2025

Once again thank you so much for your amazing service I think that was my 7th time booking through you and it is so easy .Looking forward to August now for my 8th trip with you.
Nothing is to too much trouble with your fantastic staff .
Many thanks Gayle and Mark .

Mark Trevor Mcphee

27th Mar 2025

I believe the packages you offer are great value for money.
I've recommended your site to many of my friends who also are extremely happy with their deals.

Diane Maria Karanicolas

27th Mar 2025

It was a very good experience with Nicole.
We would recommend her services.
Our holiday went very smoothly. Thankyou

Jennifer Adele Murphy

26th Mar 2025

Very helpful and always responsive... Thank you for your part in making our family trip to Bali a great memory...

Paul Philip Bonnici

26th Mar 2025

Excellent service, replied promptly to questions I had.
Excellent prices for our holiday, made it affordable for a large family.
Will be booking more holidays through travel online!

Kerrie-lee Joy

26th Mar 2025

Had a wonderful holiday at the Maya, everything ran smoothly, cant complain at all.

Tania Leech

26th Mar 2025

Could not fault on anything. Easy to book. Everything went smoothly. Any queries I had made by phone or by email was promptly attended to the the lovely consultant. Thank you for a great value holiday. Would use again

Esther Kimmel

25th Mar 2025

The tour package booking were smooth and we had a great holiday as a result.
Good work from travelonline.com

Kok Ang Tay

25th Mar 2025

Very efficient, all transfers (there were multiple!) were without any hiccups. Highly recommend.

Carla King

25th Mar 2025

Great help and support when needed. Very easy to deal witb.
Would engage again when considering our next holiday.

Ian Jardine

25th Mar 2025

Received prompt responses to any emailed queries I had, which was very much appreciated. Overall excellent service for our wonderful family holiday.

Teresa Massaria

24th Mar 2025

From assisting in all of our requests to all of the itinerary's being fulfilled without an issue, Travelonline did this without an issue. The only issue we had was not caused by Travelonline but by reservations at the Intercontinental not forwarding our package credit to the checkout staff. This was fixed thankfully. Travelonline communication is excellent. Thank you again.

Nicole Elizabeth Ritchie

24th Mar 2025