Ratings are averaged based on 11 reviews.
The resort was amazing. Many beautiful pools to relax by, lots of dining choices, inclinator to a private beach and staff who were friendly and efficient. Couldn't fault the place and will certainly be back.
We thoroughly enjoyed our stay but paying $14.00 for a can of Sprite for the children was excessive as it only costs 70cents in the supermarket. Drinks and Food were very expensive and no Happy Hour at any of the resorts.
An absolutely divine resort! The service was impeccable. Dining options endless and amazing. Having access to multiple resorts within the complex made the trip so relaxing and affordable. Would definitely recommend for everyone.
Travelled on the full board option with Ayana Rimba with my partner. The food was magnificent and the service was incredible. I am planning on going back.
We stayed at Rimba by Ayana from 31 August to 5th September. We had an experience that was everything from okay to great, but was mostly above average. I thought it might be easiest to talk to each experience for perspective and be as comprehensive as I can. After staying for 6 nights in Seminyak before Rimba, we enjoyed the quietness and isolation Ayana provides. During our stay at Rimba, we did one trip back to Kuta (30 mins each way) and one to Uluwatu (1 hour 45 mins there and 50 minutes back), and visited a local bar to watch a footy game, 10 mins in a taxi, so you can go elsewhere if you need. Taxi's and bikes are easy to get, so you are able to travel where and when you need.
Great: the property is incredible, immaculately maintained, huge, everything you could hope for and more. Pools are amazing, spa is beautiful, plenty of space so no waiting for a pool spot, the tram is very regular and it's very quick, we did a full lap in about 20 minutes. Kubu Beach was incredible and massages there for 300k for 30 minutes was a good deal.
Great: the Ayana app and Concierge service are excellent!
Great: the staff on reception and concierge at all resorts, in the Toge restaurant where we ate breakfast each day, the tram drivers, the cleaning staff, room service, the grounds people, the staff we had at Unique and the Rock Bar, nearly everyone.
Great: the Thallasotherapy pool, loved it, as good as a massage, super clean and the view is amazing from the pool.
Very good: the rooms are nice, pretty decent size (we had resort rooms in Rimba), well appointed and lots of storage. One note, we had connecting rooms and the aircon worked differently in each, i.e. super cold on 22 degrees in one and warmish on 18 in the other. Staff attended and slightly fixed but still wasn't working according to the thermostat.
Very good: the Rockbar was amazing, food was good, drinks were good, but the highlight is the place itself. Be warned it was hot, even when the sun went down. There was a 20 minute wait to leave on the little travelator but no stress. Prices are up there so it's not for everyone, but we loved it.
Very good: Unique restaurant food, breakfast food, room service food (hint, the kids meals are quite a decent size).
Good: Sami Sami restaurant. We had a 3 course set menu, good choices, food was good. However the service was poor. They seemed understaffed, contrary to most other areas we visited. A 40 minute wait for drinks was not ideal, especially when I only ordered a beer and the bar was 10 metres from our table. After the 3rd reminder drinks arrived. This restaurant was recommended by another staff member as 'the best in the resort' but it was a letdown unfortunately.
Okay: Pool bar service at the main Ayana bar was ordinary. Lots of staff but very inattentive. Also bucket of beers always came with melted ice, so the beers did not stay cold. Little things that could easily be fixed.
Overall: We loved our time here and would definitely return. It's Aussie prices for the most part, but with Bali service, which is great. We loved having access to all resorts, pools and restaurants and feel like in six days we made the most of it.
We have stayed at Rimba by Ayana several times & keep coming back each year to a blissful & carefree holiday. The staff & facilities never cease to amaze us. The training of staff is of the highest standard as they pay attention to every detail. I cannot fault Rimba by Ayana as guests have access to the entire Ayana Estate in an absolutely idyllic setting.
Thank you to all the staff at Rimba. They were all so friendly and always ready to assist! Breakfast was amazing too!!!
We had a great time at the Rimba! Our rooms were incredible and every single meal (across all restaurants in both hotels) were amazing. The facilities including the grounds, pools and fitness centre (which actually made working out bearable) were fantastic, but what we will always remember was the staff. Friendly, helpful and always willing to offer assistance - they were the star attraction, right from the groundskeepers through to housekeeping and the front office staff. They were amazing.
Very attentive staff, great rooms and newly built. Amazing pools and bonus that you can use all of Ayana facilities as well, including having breakfast there.
The only suggestion for improvement I can make is to insulate connecting doors to rooms a bit better. I was woken up by loud talking and laugher once (staff resolved it when I asked) .
All in all though a wonderful experience.
Had a good stay at Rimba. Not much to do around the area but Ayana and Rimba have a lot of options to be explored. The staff needs a mention, they go out of their way to make the guests feel comfortable and we were no exception. Rini at front door always greets the guests with a charming smile, be it any time of the day. The rooms are spacious and the restaurants are good at Rimba and Ayana.
We loved our stay at rimba and will hopefully be back at some stage. A great place to end our holiday with our 14 month old in bali.
Staff were very friendly and accommodating to our son