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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

There were no problems at all, everything went smoothly.

Mandy Camfferman

31st Aug 2023

I wasn't even sure you were a legitimate business when I first emailed since you were so much cheaper than any other quote I had been given, but I will definitely be using your company again.

Glenn Faass

31st Aug 2023

Nothing but praise here. Transfer to and from the hotel was prompt, staff were very polite and a good source of local information. The hotel was superb, staff were very friendly and made us feel very welcome. Between the two hotels which are a stone throw from each other we we fully entertained with live performances most nights and the food was terrific. The swim up bar was a blessing and the pool was sparkling. If there was a negative it would only be that neither hotels have a gym. Would we stay there again, most definitely.

Frederick Warren Kirby

31st Aug 2023

Travel On Line gave excellent service. The information supplied was informative and given in plenty of time and my special requests were carried out to the letter.
Thank you Travel On Line.

Barry Hall

30th Aug 2023

Everything went perfectly,thank you for organising a wonderful holiday for us

Garry Emmerson

30th Aug 2023

Using Travel Online is a seamless process and there is always a contact available to help with any queries.
We had a great time in Vanuatu and would highly recommend using Travel Online to book your trip. and staying at Breakas Beach Resort in Pango Road, Port Vila.

Georgina Nunn

30th Aug 2023

yes, would recommend.

all went very well. no problems.

Michael Crawford

30th Aug 2023

Fantastic. TravelOnline was so easy with a great deal and no hassles. Highly reccomend.

Nigel Harvey

30th Aug 2023

Had great service and will definitely be using you again soon. Thank you!

Bradley Mills

30th Aug 2023

The service we received for our group booking was excellent. Everything went really well. The deal that we got was amazing. All the people that we dealt with were very professional - Travel Online, Radisson Blu and the Malamala Beach Resort.

Karleen Holgate

29th Aug 2023

I honestly didn't believe this was a legit site. I was worried that our booking wouldn't be there but these guys have been so responsive and the trip was so easy! Would def book again

Cindy Packham

29th Aug 2023

I would highly recommend using TravelOnLine. The service is excellent and all the arrangements went so smoothly especially the bookings and the transport arrangements. The communication with Lisa Scull was great customer service and all our expectations were met.

Margaret Evans

29th Aug 2023

No complaints. Responsive with information.

Robbie Carter

29th Aug 2023

Great holiday. Travelonline were good to deal with and had excellent communication. Thank you, we'll be looking for our next holiday with you!

Judith Bennetts

29th Aug 2023

First time user with Travel Online and have no complaints at all and will definitely be using again.
Any time I had a question or query all were answered swiftly and was very helpful.
Also, on our way back home, our flight was delayed and I was able to call last minute and our airport pickup transfers were changed which saved us time sitting at the airport.
Definitely will recommend.

Chantal Rametta

29th Aug 2023

Fabulous service and great to deal with. Holiday package was excellent value for money and confirmation and reminders for payment and holiday comin up were well organised. Thanks, we will definitely use again.

Trudy Booth

29th Aug 2023

Great customer service. All our trip details were sent to us in a timely manner and everything Natasha organised for us went like clockwork. Thank you for making this holiday easy & trouble free!

Jennifer Earles

28th Aug 2023

I felt the serves was perfect all the way, i have no real negative feedback as it all went to plan, great job team

Trevor Hollow

28th Aug 2023

Booking and communications were great prior to departure.
I would be interested to know if you had been contacted about our return flights to Brisbane. On the Wednesday night we got a phone call from Fiji air to say we were kicked of the flight that was to depart on Friday. The new flights were via Melbourne with a 4 hour stopover. As you can imagine we weren't happy.

Kerrianne Stevenson

28th Aug 2023

Everything was as it was described and we had no issues at all. Great service, thank you

David Pearce

28th Aug 2023