TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,280 customer reviews
Very helpful consultant made booking and organizing the trip super easy, also competitive pricing, loads of extras which set these deals apart from other ones.
Luke Walters
21st Jul 2023
Emails and responses were timely. Were happy to assist with all the travel arrangements.
Sando
21st Jul 2023
Great deal and communication was great. Everything went very smoothly.
Dennis James Phillips
21st Jul 2023
Thank you for responding to emails when I was there dealing with noisy room and no safe.
Jacqueline Saad
20th Jul 2023
Emma was always available for any advice
Murray Mcalister
20th Jul 2023
Excellent!!
Peter Axford
20th Jul 2023
Everything worked out fine.
Transfers were on time and efficient.
Tours were well organised and enjoyable.
All our requests and queries were handled and answered promptly.
Thank You.
Otto Baumgartner
20th Jul 2023
Great holiday. Everything worked out well. The airport pick up was on time and stress free. Good price and service, all information was sent and there was no need to even contact you guys it all just came together hassle free.
Aaron Kim Rule
19th Jul 2023
Fast, helpful and efficient service, would definitely use again and will recommend to others
Zoe Herbert
18th Jul 2023
Hi Natasha thanks for organizing the trip have traveled with you people before once again all good, will be in touch in a couple of days going back to Phuket in September
All the best Eddy
Edward Murray
18th Jul 2023
Great service. We changed a few options and they were more than accommodating. Our return flight was delayed, so I called Travelonline and they organised us on another flight home. It was all done changed with ease.
Will use this company again.
Thank you
Kindest regards
Simone
Simone
18th Jul 2023
Hard to get through when ringing for enquiries but always got a call or email back
Andreas Lambrou
18th Jul 2023
Holiday went along smoothly. Prompt response to any enquiry
Clint Goddard
18th Jul 2023
We are very grateful for the excellent holiday you booked for us.
We will approach you again next year!
Stella Levinsky
17th Jul 2023
Easy and very helpful online and by phone. All documents and travel arrangements/ connections went so smoothly. Some excellent bonuses and additions included. Have used travel online twice now and will use again to book next travels.
Jeffrey Ian Wickman
16th Jul 2023
The whole experience was easy. The communication was excellent and the services offered were exactly as promised. I would definitely recommend trabel online to anyone
Raeleigh Kerr
16th Jul 2023
Definitely recommend using travel online. Fast response to emails and everything organised.
Rylea Sewell
16th Jul 2023
Very good service
Peter Trappel
16th Jul 2023
Easy process and easy efficient service
Bradley Way
16th Jul 2023
The service was great, informative and responsive.
David Austin
16th Jul 2023