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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Everything was well planned and went as planned so I could only rate you guys highly. It was also great to hear that the Balinese love working with you as they believe you respect them compared to other companies over there. Thats a big plus with us.

Thanks for your efforts

Nathan Shinners

10th Jul 2023

The team at travel online were very helpful and everything went to plan. thanks

Matt Partridge

10th Jul 2023

very responsive and wasn't frustrated with the numerous requests and changes we made in the lead up to our trip.
maybe an online portal with all booking info could be usefull

Scot Mcallan

10th Jul 2023

I put my trust into kristy Nixon and teams hands so that my family & i would have the best holiday and they delivered. Highly recommended and will be putting my trust in them again soon.

Thanks guys!

Just a recommendation though. If travelling to Bali download WhatsApp as all the companies trips etc only answer on WhatsApp.

Pail Enstone

10th Jul 2023

This is the 2nd holiday we have booked through Travelonline and found the service good and prompt replies to any questions raised and updates provided quickly when Air Vanuatu changed the flight times twice.

The Travel Online special we got was a very good deal as I compared booking each component separately and it would have been much more costly doing it that way.

Will be watching out for future specials and hopefully able to take advantage of an offers.

Thanks again for your service.

Helen Fraser

10th Jul 2023

Both lloyd and myself were very happy with the way your office kept us informed from the first contact to when we left the island. I have already passed on your details to my sister.

Lloyd Jones

9th Jul 2023

Great service, easy to deal with. Accomodation was great as was the price

Pauline Dart

9th Jul 2023

Had a great time , all the transfers where there waiting for us. No problems with any of the booking

Raylee Ramm

9th Jul 2023

Very easy to deal with happy to answer any questions

Leah Galea

9th Jul 2023

Kristy was absolutely fantastic!
Accommodated our special requests and adjustments with no hassles and all transfers organised by Kristy, through Rosie holidays, were a breeze and a complete delight.
Will definitely be using travel online again!
Thank you so much

David Macdonald

9th Jul 2023

Quick replies to all my queries. Great to deal with.

Narelle Sibly

9th Jul 2023

Would recommend to any acquaintances travelling.

John Van Maanen & Bonnie Stratton

8th Jul 2023

We decided to have a impromptu holiday at peak season and in school holidays. With the last minute nature of our plans we didn't expect to be able to pull together such and amazing holiday. We went to a local travel agent first, who spent a week booking flights and trying to source accommodation with no luck. A wasted week! I am so glad we turned to TravelOnline - you were able to secure us the perfect accommodation at the last minute at very reasonable rates with lots of additional inclusions. The agents I spoke to were all so helpful and friendly and were able to pull together our trip in just a few days. Thank you so much, we'll definitely be repeat customers.

Richard Harding

7th Jul 2023

Perfect service. Everything went to plan. We will definitely book again
Thank you
Only advice would maybe to give a heads up to customers of the 2-3 hour drive from the airport to Naviti.

Kerryn Mcpherson

7th Jul 2023

Cannot fault TravelOnline

Judith Brown

6th Jul 2023

Covid was a big downer on this trip we planned 3 yeas ago, but travel online was great.
We will use travel online again for sure.

Jetstar was the only problem we had, the flight was changed 2 times to melbourne on the day of flight and a 2 hour delay from melbourne to thailand. but we got there. Coming back not a problem

Bradley Michell

6th Jul 2023

Fantastic pick up service to and from airport. Drivers were very happy to chat, courteous, timely and the vehicles very clean and tidy. Great service.

Janet Green

5th Jul 2023

Great service! I highly recommend TravelOnline and will definitely use them again. They made traveling with children very easy.

Emma Gale

4th Jul 2023

Our family and i just returned from a wonderful Bali holiday that we booked through Travel Online.
Everything was so well organised, and nothing was a problem. The holiday ran like clock work and made the booking process so easy. Thank you for a great holiday.

Nathan Staal

4th Jul 2023

When i got through it was all good but sometimes emails take a day or 2 to get an answer, sometimes you need something right away.
All in all, was a good experience, good money saved and service was good
Will use again

Con Petrou

4th Jul 2023