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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Great service and everything was smooth sailing with great advice .

Genevieve Baryshev

20th Jun 2023

Great service, everything as expected - seamless transfers, drivers were so very lovely. A+++

Now we wait for the next big sale!

Emma Wakeling

20th Jun 2023

Great value and exceptional customer service.

Noel Cousins

19th Jun 2023

Excellent service from the beginning. Quick to reply, and everything went according to plan. Will definitely book again. Thanks

Lucy Lynch

16th Jun 2023

Will be emailing you from now on,on all our holiday arrangements.
Thankyou for your great service.

Patricia Hawkins

15th Jun 2023

Everything went well, all my questions and changes were meet quickly and efficiently.

Deborah Anne Eastment

15th Jun 2023

Couldn't be happier with the organisation of TravelOnline. The holiday turned out terrible due to food poisoning for us both, but the whole process from TravelOnline made everything easier.

Gavan Laird

15th Jun 2023

Everything in the trip went very smoothly. Replies to our questions were answered that day. Very happy with the service provided.

Blake O'hanley

15th Jun 2023

We could not fault the Travelonline service. From start to finish we were always kept well informed with reminders and updates. It was flawless and seamless. We would highly recommend Travelonline.

William Ayres

15th Jun 2023

Great website with easy booking process. An app would be a great improvement

Debra Embury

14th Jun 2023

The service we received was excellent
The driver picking us up from the airport was very professional and friendly
As was the driver taking us to our next hotel
Thank you

Gail Luraschi

14th Jun 2023

Although it may take 24 hours for a response I enjoy being able to see all my options and read the reviews which helps me decide where I would like to go. I also like that I can do this late at night when I have time to think without obligations to work or kids.

Tracy Kuhlmann

14th Jun 2023

Great deal and the travel agent replied straight away ... I would book here again

Chantal Wakker

14th Jun 2023

Everything was great. We had a wonderful holiday and was easy.

Adrian Kovacevic

13th Jun 2023

Very helpful and very prompt responses to any questions I had. Had no issues at all

Fie Celina Bachmann

13th Jun 2023

Genuinely a really good experience with TravelOnline, their communication was fantastic, can't fault them at all.

Matt Holmes

13th Jun 2023

Quick responses always. Supported me when I couldn't redeem my airport transfers. Very grateful. 10/10 experience.

Sonia Rumanovsky

12th Jun 2023

Great to deal with….. Holiday went very smoothly, would definitely book through Travelonline again. Great value for money , highly recommend.

Julie Lidgerwood

12th Jun 2023

Definitely recommend
Pullman was fabulous
Would love to get future info from you on deals
Staff were great
Loved the gift of a bag, nice touch.
Finns was dreadful experience.

Lynette Robins

12th Jun 2023

We love using Travelonline. Its so easy to customise your own quote and book. We did have an issue with our airline reservation and would of preferred to have gotten through to someone when we called but our emails were responded to in time so despite the stress of it, it was resolved.

Olivia Mcnabb

12th Jun 2023