TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,557 customer reviews

very nice happy with services received from Travel Online people.

Ganesh Ravat

24th Jan 2017

Yes would recommend to others due to informative and efficient service without hassles.

Stefo Matskarofski

24th Jan 2017

Our holiday was wonderful. Our flights, ferry connections and accommodation has been pre booked. Our travel vouchers were valid and all bookings made were accurate. There were no faults or problems with the organisation and information provided by travelonline.

Robert Cousins

24th Jan 2017

Fantastic service, available all the time, quick turnaround of any requests
Excellent work, keep it up

Satish Dhond

24th Jan 2017

Like - team was very responsive, everything was well organised we enjoyed our trip with no worries.
Would book with you guys again and definitely recommend to friends and family.

Dislikes - the only thing I could think of are ads shown on the internet could be updated at a faster pace. Eg. Deal seen on the web however the accommodation has already been booked out.

Aggie Lai Kit Lam

23rd Jan 2017

Fantastic service!
Yes I would book again especially if a deal is offered.

Smaragda Lazarakis

23rd Jan 2017

Lisa was amazing in helping us find just what we needed for our family holiday. We have used Lisa before and could not recommend her highly enough.

Rodney O'donnell

23rd Jan 2017

very clean fast value for money service

Darren Goodman

23rd Jan 2017

Great service. Thank you

Mark Maxwell

23rd Jan 2017

Everything went smoothly which means you did a great job, thank you.

Timothy Michael O'brien

23rd Jan 2017

I would book with travel online again. Very helpful, on time and well organised. Great experience!

Shalini Lallaiya

23rd Jan 2017

First time I have ever booked through travel online. Rates were some of the best around, booking was straight forward and easy. The service when we needed to speak with a consultant was exceptional. Can't wait to book my next holiday with travel online. Keep up the great work.

Ana Cedillo

22nd Jan 2017

Thanks for the great service

Nothing to dislike, a fully professional service and everything went smoothly within scope - a shame Tigerair couldn't match the experience for the flights side of the holiday :)

Will be using your service again in the future and have already recommended you to others.

Garry Laishley

22nd Jan 2017

4th or 5th time I've booked with you. For me it just feels like an easy 'one stop shop' type process. Will use again - thank you!

Nick Cowl

22nd Jan 2017

This was the first time i booked a holiday online, so I was a bit nervous, but the service I received from Michelle was excellent. She made the whole experience smooth and hassle free. I would definately book again through Travelonline and recommend them to friends and family. Thank you!! ?

Kellie-ann Lewis

21st Jan 2017

Kept informed the whole way. Prompt service

Judith Coulter

21st Jan 2017

Your service was fantastic. We had a great holiday and everything ran smoothly. Will contact you guys soon for our next adventure. Thank you.

Joao Luis Guimaraes Fernandes

21st Jan 2017

i cannot think of anything that needs improvement in your service. It was above my expectations. Thank you.

Drasko Mitrikeski

21st Jan 2017

I would definitely book with Travelonline again. Everything was clear and well organised. No problems at all.

Peter Tamsett

21st Jan 2017

Very happy with the service we received, it was prompt and any issues were quickly resolved.

Tricia Mancini & Joe Petruolo

20th Jan 2017