TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,557 customer reviews

Efficient and friendly service. I liked the fact that there was always someone available to help with any enquiries (without having to ring an overseas call centre!) I'll definitely use Travel Online again.

Bruce Macaulay

9th Jan 2017

excellent service

Stephen Klemenic

9th Jan 2017

This is the second time my family & I have made a trip to Bali with TravelOnline as our preferred travel consultants. Always professional & attentive, they have made the our travel bookings/requests easy & hassle free, sincere thanks to Clare Wilkinson for looking after us,will definitely book with you again & will highly recommend your services to family & friends.

Andrew Ngan

8th Jan 2017

Great service, would highly recommend TravelOnline

Ankica Anna Ciaramella

8th Jan 2017

Service was great and Holly was fantastic!

Chad East

6th Jan 2017

We would use this service again

John Ifield

6th Jan 2017

GREAT SERVICE

Kerry Bahr

6th Jan 2017

Hi there we were very satisfied with the service from your company and everything went smoothly .
We would definetly book through this travel online again.
Accomodation was fantastic, friendly efficient staff
Thanks
Maxwell & fiona Wall

Maxwell David Wall

6th Jan 2017

Clare was outstanding in the service she provided throughout the process. We are very happy with all the service provided.

Ryan Curtis-griffiths

5th Jan 2017

Best price and great service, all questions answered promptly by the ever efficient Lisa. Everything went according to plan.

John Mitchell

5th Jan 2017

Very simple process, no problems at all. Definitely use Travelonline again. Thanks

Lisa Dimitrijevic

5th Jan 2017

Was hesitant booking with company I didn't know, but travelonline made it very easy and were great to deal with.

I would definitely recommend the company and will be using them again.

Cherie Goodwin

5th Jan 2017

Absolutely excellent. Prompt and efficient response to all queries. Would recommend to everyone.

Joanna Depledge

5th Jan 2017

Great service. Friendly and efficient.

Melisa Kleidon

4th Jan 2017

I always book through Travel on line and find them to be very efficient. Thanks

Andrew Brennan

4th Jan 2017

Thank you Rebecca you were great and always replied to any questions promptly. Yes I would use your service again and recommend you

Judith Carstairs

4th Jan 2017

Great Service & advice ! Would re-book with Travelonline again no worries at all !!

Matthew Vella

4th Jan 2017

Very happy with the service I received, fast & friendly.
Would highly recommend you

Tracy Stirling

4th Jan 2017

After many year of traveling in Australasia, this was the first time I'd booked an 'all inclusive' package (flights, accommodation and tours). I wish I'd triusted these services sooner!
Lisa (or one of her colleagues if she was unavailable) responded to my emails/phone calls within an hour with complete and valuable answers to my questions
The only negative comment I have is that some advice on the airport transfers in Cairns would have been useful. This was the only element of the trip that we had to organise for ourselves (other than meals) and I ended up spending a lot more than necessary on transport.
Overall a great service and we received exactly what we expected.

Nigel Clark

3rd Jan 2017

Loved how hard Lisa tried to get us accommodation at the busiest time of year last minute. Our holiday was perfect, once we got there everything she said she was going to do has been done.
This is the 2ns time we have gone through travelonline and will certainly be back for a 3rd.

Dane Heller

3rd Jan 2017