TravelOnline Reviews

We have booked a few holidays with Travelonline and will continue to use their services, and will happily recommend to family and friends.
Consultant Laura Dunley is always very helpful.

Marlene was helpful, friendly and i was reassured that i can catch my flight while taking the 4pm ferry under normal circumstances. I did arrive the airport early for my flight.

Great communication throughout the booking process and in the lead up to travelling. Excellent service overall. Happy to use TravelOnline again for our next holiday

There is NO NEGATIVE feedback. All bookings/ arrangements went smoothly and any questions I had were answered straight up and exactly.
I have used TRAVELONLINE several times before and have been totally satisfied with accuracy and proficiency.
I have also recommend your company to many travellers - to your web site and to the ease of booking.
I myself will only use your site, for bookings in future. Well done again thanks.
Regards Phil

Karen was fabulous, got us an amazing deal, and made sure that we were well informed and ready to go on our first family cruise holiday. I would book with her again in a second!

My consultant was very pleasant to deal with. Answered all my questions. Gave good advice.
My overall experience was great and wouldn't hesitate to use again and recommend to others

Everything went as planned and as promised. No problems at all. It made our first cruise so easy.

Thankyou guys for organising a wonderful Thai holiday for us! The Hilton Phuket Arcadia was truly fantastic! We appreciated all of your help re-arranging our accomodation due to storm damage to our original hotel with only a week to go! We will definitely book our next holiday through travelonline.com again! Many thanks
from Danita and Sasha Maksimovic.

great to deal with and very prompt,
would certainly use again

From the moment I spoke to a representative I knew all would be ok. Travel online will be our first option when we book another holiday. Simple, straightforward procedure at an affordable price. Thank you so much for your amazing service.

Very helpful staff, answered email queries promptly and overall were fantastic to deal with. We'd certainly book through Travel Online again, as it was so easy to plan our holiday. Thank you, Travel Online!

Great communication. Well done for making the trip stress free.

Your service was top notch. Would most definitely use you again and recommend you to others. Thank you.
Regards Gary Hayes

Appreciated the ability to adjust or fine tune details of booking before your locked to "not quite right situation".
Majority of my family booked through Travel Online for my sons wedding, 60 + in attendance. Speaks for itself.

Great service when we had to change our dates. Will use again.

Fast to get back with email enquiry.

Will book with you again.

Many thanks

Fantastic! Well priced and all vouchers were emailed to us promptly after payment. Yes we would book with you again and recommend you to family and friends.

We had a wonderful holiday, which was prefaced by great responsiveness from Holly and the team at Travel Online. Strengths - I always got called back within 24 hours when I had issues, the team were forthcoming with answers and information, and I felt well prepared for the trip. The tours were fantastic, and met all expectations. Opportunities - there was a glitch with the payments and i was asked to pay additional money after I had already paid in full; there was a hitch with the internal flights for the trip to Sepilok, which I questioned. I was given assurances about the correct details, however when we got there I was told that the booking was still wrong and I was on a later flight; the on-site travel agent wasn't great, with me having to chase down our pick up times and tour details just about every day.

The tours were consistently strong, especially those with only a couple of people and a guide. The hotel was fantastic (only real jarring moment - when we got there, the maitre d about 5 minutes trying to upgrade our room, on the basis that the Ocean Wing was 'far far superior' to the Garden Wing and we would enjoy our trip much more'.

Sabah as a whole felt very safe, and was glorious - the Sepilok tour comes fully recommended, and the whole trip was an amazing reminder of how amazing their natural resources are, against how poor many of the Malaysians are.

I would recommend you to family and friends.

You guys did a great job. Thank you Renae and crew. We will definitely use this service again. Cheers Dawn and John

Good communication and great offers available