TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,557 customer reviews

I wold book with you again and also recommend you to family and friends

George Murray

27th Nov 2016

Many Thanks from all of us! You have saved our holiday.
We had excellent accommodation with the lightning speed - in couple hours, it was fantastic!
Best Regards
Alex.

Alexander Nagorskiy

26th Nov 2016

So helpful! And put up with me reconfirming everything a thousand times haha

Jacob Weal

25th Nov 2016

Fantastic service from Karen thanks for wonderful cruise. Will definately book my next cruise with Travel Online

Una Frawley

25th Nov 2016

This is the first time we have received really good seating on a flight. Im not sure if that was arranged by travekonline but we were very happy with all arrangements

Sally Hart

25th Nov 2016

As we had never been on a cruise before we relied heavily on our consultant to help us choose what would suit us best, Karen was very friendly and we couldn't have asked for better choices in cabin type and location on the ship. Thank you, I will definitely recommend your services to others.

Karen

24th Nov 2016

Very quick, efficient and helpful. Not complicated to use. Very Happy

Ian Christie

24th Nov 2016

Your service was great. No problem at all with all our bookings. Would certainly use your service again. Thanks

Richard O'keefe

24th Nov 2016

Obtained a great deal, easy to purchase. Also, when I contacted the hotel to stay and extra night, they matched the special price for us!

Melissa

23rd Nov 2016

Excellent service thankyou. Great holiday. Would definitely book with you guys again & recommend you to people.

Carol Snowball

23rd Nov 2016

Was very organised and fast to reply if l asked a question.
I have already recommended you to my friends and family and yes
l would book with you again.

Megan East

23rd Nov 2016

I have never booked with travelonline before. Everything was organised flights, hotel/airport transfers etc. There was not a single problem, everything ran very smoothly without a hitch. I will use travelonline again without a doubt

Lesley Robb

23rd Nov 2016

Yes I would recommend to use travelonline.com everything was booked online, however, if I had any questions I could ring and speak to someone to clarify or to help.

Michael Papa

22nd Nov 2016

Very knowledgeable and helpful.

Jason

22nd Nov 2016

The package put together by Lisa was perfect.
On arrival Castaway said an error had occurred and only 1 Happiness Package selection was available. I emailed Lisa to query if it was really 1 option or 2 as was in our schedule. Lisa contacted Castaway and we had extra coupons delivered immediately to us in our Bure - with a huge apology. Lisa was very fast out of the blocks as we had a staff member on our door within hours of emailing Lisa.
We have found TravelOnline to be very efficient and very easy to deal with. We will be seeking services from Lisa again. Many thanks

Robert Madden

22nd Nov 2016

I loved how easy it was to use the website and book. All the staff were really helpful even though I'm sure I drove you crazy with my inability to grasp what the heck I was supposed to pay or do with various money deposits etc. Thanks for your patience! I'd highly recommend you to friends and would be happy to book with you again.

Wendy Mather

22nd Nov 2016

Yes, was very easy :)

Kyle Myers

22nd Nov 2016

without doubt the best way to book our holidays. i recommend to everyone.

Adam Gill

22nd Nov 2016

HI Clare,
Thanks for organising our trip to Fiji You did a great job.
Regards Alison and David

David John Grant

22nd Nov 2016

Jodie was absolutely AMAZING! She has restored my faith in travel agents. Extremely accommodating! I had an accident and couldn't walk so I contacted Jodie over email who was able to move my accommodation around so I didn't lose my booking. I was so grateful. Thank you once again! Will definately book my next overseas holiday with you

Kassandra Maher

22nd Nov 2016