TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,557 customer reviews

good service prompt return of emails, only thing that needs improving is getting a quote for day trips shouldnt need to submit a booking form and credit card details.

Robert Jackman

8th Nov 2016

Extremely helpful , the service at resort pick up very good , both ways on time and comfortable knew what they were doing.
Fusion excellent, bearing in mind that we had a volcanoes errupt the day before we left.
It was difficult to get any info but when I telephoned Fusion excellent and gave us good information. Thank you
Barry and Carole Cobill

Barry Cobill

8th Nov 2016

I found the website very easy to navigate. I like the fact that you can offer the ability to get a quote easy on line. I have looked at the website many times to plan a holiday. When i went through with the booking, it was quick and easy. Email communication was excellent.
I would definitely use travelonline again, and would be happy to recommend you to others.
Thank you for assisting us in having a great holiday, filled with wonderful memories.

Peter Moon

8th Nov 2016

Will book again

Anthony Dark

8th Nov 2016

TravelOnline.... Quick, easy, seamless, efficient and helpful
We will definitely use your services again - thank you!

Paul Mulvihill

8th Nov 2016

Very professional online booking system that made organising the holiday very easy. The customer service was also excellent with fast and informative replies to my queries. Thank you.

Kai Jarman

8th Nov 2016

the before and after service were great.

May Cheng

8th Nov 2016

Your service was great!yes I would book with you again and definitely recommend you to friends and family

Toni Buchanan

8th Nov 2016

Easy as you get instant quotes straight away and you can compare with the other resorts and confirmation within a day.

Angela Koutsodontis

7th Nov 2016

Absolutely thrilled with the information and service provided by travel online and would definitely use again. Thank you!! Shirley

Mark Curtis Hedditch

7th Nov 2016

Clare has been very accommodating and nothing was to much trouble, could not fault her service. Would book with her again. Flights and transfers went without a hitch.

Jan Fisiak

7th Nov 2016

I found the ease of arranging both flights and accommodation on one site very convenient.

Andrew Hynes

7th Nov 2016

Would definitely book again with you guys and recommend other friends and family also

Francesco Buonaventura Talia

7th Nov 2016

Very easy to organise a holiday. We knew exactly what we were getting and everything worked. Our transfers were great, the resort was amazing and our holiday went so smoothly. Michelle was always quick to respond and answered all our questions no matter how silly they may have been. Our holiday came in cheaper then expected. Thanks for being competitive, available and making everything run so well

Timothy Binet

7th Nov 2016

Great service with plenty of help and advice.

Gail Maree Larkin

7th Nov 2016

We will book through travel online again. I was very impressed there were no issues while we were on our holiday. Everything was booked in correctly and it was very smooth. The booking itself was very easy and clear and any minor issues were corrected promptly. Everyone I spoke to and dealt with was friendly and very helpful. We are very happy with our experience. Thank you!

Rowan Corry

7th Nov 2016

We found all services provided by TravelOnline excellent. The local travel guide from myPhuket-holiday, viz Kannika Kelly, was very helpful, courteous and knowledgeable. We would book with or recommend you to others.

Katherine Mcinnes

6th Nov 2016

Thank you Lisa for your prompt and efficient service. All was organised for us and all we had to do was arrive at the ferry terminal.

Sandra Deacon

6th Nov 2016

Great price easy service to use.

Paul Chatterton

6th Nov 2016

Great efficient and reliable service! Highly recommend going through this company ????

Antonio Cirillo

5th Nov 2016