TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

Dealing with clare was a absolute pleasure actually the whole team was. Yes we would book with you again..

Melanie Robinson

28th Oct 2016

The only online booking service that was able to offer us the deluxe poolside room at The Breezes Seminyak

Barry Smith

27th Oct 2016

Excellent Service and would use this service again.

I would definitely recommend your service to friends and family.

John Dunn

27th Oct 2016

Fabulous service. Very helpful and quick with replies! I would book through travel online again for all holidays!

Hannah Dennes

27th Oct 2016

Excellent Service from Clare from Travel Online. Really listened to what I was looking for and was very helpful in terms of changes and questions on arrangements. Also, always a very quick response. So helpful and I would definitely book through TravelOnline again

Michaeli Gotley

27th Oct 2016

FANTASTIC SERVICE
Thank you

Ali Jones

27th Oct 2016

Thanks we had a great time away - Travel Online were quick to communicate with and it was easy to arrange our stay. Thank you very much

Ben Pillion

27th Oct 2016

Answered all queries, easy service.

James Gates

26th Oct 2016

Prompt email response and communication . Professional service .

Michael Phillips

26th Oct 2016

I was pleasantly surprised at the level of communication with everyone at travel online. Great service!

Ruben Lezcano

26th Oct 2016

The service was excellent and very quick. And although we couldn't have the accommodation we initially asked for it was great that they came up with a solution very quickly.

Glenda Bell

26th Oct 2016

All good thx

Robert Savage

26th Oct 2016

Amazing service. Everything was followed up and all of our options and requests were investigated. You made travelling with an 85 year old possible.
Thank you.

Julie Robertson

26th Oct 2016

This is the 2nd trip I have booked and everything has been easy. I would and have recommended travel online to friends. I like that I can book online but are still dealing with a person. Holly hs been fantastic.

Penny Bohm

26th Oct 2016

Let me begin by saying that i have known about Travelonline for many years, but have never used your service.

As a first time user I can wholeheartedly say that you offer the most comprehensive service I have come across on the net. The site is easy to navigate and offers all the information on hotels and flights that I needed. Comparisons were easy. The info on the hotels is fantastic, especially as you get to see all the room categories that are available to you. Price wise you trumped every site that I checked, and if you were a little dearer in some cases , the added bonuses you offered made up for it.
Would I use you again?? DEFINITELY. Would I recommend you to family and friends?? DEFINITELY>

I had a few queries along the way and whether i spoke to Claire(who was my consultant) or any of the other lovely ladies who answered the phone,my questions were always dealt with immediately. Everyone I spoke to was always very helpful and above all extremely courteous.

All in all we had a wonderful holiday. No hiccups, no fuss. Everything that was included in the package was available, and ready to be used. A big thank-you to the Travelonline team.

Helen Testa

25th Oct 2016

Great service overall, didn't encounter any problems whatsoever and yes I would book with TravelOnline again and recommend them to family and friends.

Karen Mary Walker

25th Oct 2016

We would definitely book through you again :)

Dimitri Aroney

25th Oct 2016

Very easy and pleasant to deal with whilst organising our holiday. Will definitely use each year.

Darren Ninness

25th Oct 2016

Great service.. Will use travel online again...

Matthew Beare

25th Oct 2016

Your service was excellent thank you. Any queries were answered quickly and efficiently with a friendly manner. I would certainly use you again and have already highly recommended you to others.

Stephanie Roberts

24th Oct 2016