TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

The TravelOnline team were very responsive to my travel questions. We very much enjoyed our holiday package and everything went smoothly from flights, to check in at hotel - we even got a room upgrade!
Thank you to the TravelOnline team for making this holiday a memorable one. We will be back for sure!

Bonnie Heng

6th Oct 2016

The customer service from Alyssa was amazing. Unfortunately I was unable to get the rooms at the hotel I requested but still given great rooms. Always received updated emails and quotes. Will definitely be using TravelOnline again next time to see if any deals.

Sonya Amey

6th Oct 2016

Travelonline.com was great and worry free. Our entire holiday had no problems and went completely smoothly. We will be using Traveloneline.com again for our next holiday.

Michael Lindsell & Morgan Walsh

6th Oct 2016

excellent service.

Ainis Vincevicius

6th Oct 2016

We've had amazing holiday without any issue for reasonable price. Thanks a lot to TravelOnline

Andrei Shkel

6th Oct 2016

This is the 3rd time we've used Travel Online & we have always been satisfied

Kelly McCarron

6th Oct 2016

Very well organised. Transfer was waiting and very friendly. Was great meeting with representative at the resort & organising all our tours at once. Very impressed

Simone Verbeeten

5th Oct 2016

Everything was well organised. We just had to confirm via email the activities and transfers to hotel. We had a massage voucher in the package and we were very happy with the spay you chose. We'll definitely recommend your service and we'll book again with your company for our next holidays :-)

Benoit Guarinos

5th Oct 2016

Great service easily contactable , reliable and provide quick response . Have recommended Travelonline to many friends . Feel very confident when booking through trace online !

Russel Davies

5th Oct 2016

Nothing to complain, competitive pricing.

Shanaka Senaratne

5th Oct 2016

Fantastic service from Cecilia - couldn't fault it. She was particularly understanding and helpful when we had a family emergency which was most appreciated during a distressing time for us. Would definitely use TravelOnline again.

Bronwyn Bignell

5th Oct 2016

excellent Customer Service, was able to price match other quotes we received without hesitation. Would recommend and use service again.

Jodie Jamieson

5th Oct 2016

Loved dealing with travel online.

Quick/easy with no fuss.

Response time to emails was done in a timely manner and effectively with all questions answered appropriately.

They were competitive in prices with added bonuses.

Tonia

Tonia Rud

4th Oct 2016

Prompt fantastic service. Never felt for a minute we weren't a priority. Quick to respond. Thank you ladies. Great job. Amazing vacation and we will be back!

Oliver Rissotto

4th Oct 2016

Everything went well. No hickups or delays. From the whalf to the island and back, seamless. Yes we would book with travel on line again and we would recommend you to others. Thanks for making our experince great. Cheers

Harry Karavias

4th Oct 2016

Great recommendation on hotel and trip to Fiji!. Professional service by Cecilia and very friendly person to deal with. have already recommended her to many of my friends:-)

Dereck Jayaseelan

4th Oct 2016

The whole experience dealing with Travel Online and especially Joanne was easy, nothing was a problem to change, great communication and great vaule deals, can't wait to use Travel Online again in the future!!

Nathan Tinker

4th Oct 2016

Thanks Michelle . Had a great trip and Blu radisson lived up to expectations.
Yes I will recommend your service and book with you again.

Marcus Chanwai

4th Oct 2016

This service was very efficient and easy to use. Laura was always quick to reply or to get someone else to reply if she wasn't available. We booked our tour of Ang Thong Marine Park with a different company (100 Degrees East) than the one recommended. It was more expensive but they only take a maximum of 12 people on a speedboat so it was excellent value for money.

Erica Roach

3rd Oct 2016

Received excellent service.

Darren Mcmartin

3rd Oct 2016