TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

Our holiday plans were handled seamlessly by your attentive staff. Even when I had to contact you there was always someone quickly answering the phone and were able to answer all questions quickly.
I have used Travelonline before and will continue to use this service for my next holiday adventure! Will happily recommend to all family and friends!

Michelle Wilden

11th Sep 2016

Yes will book again through your website. Thankyou

Russell Read

11th Sep 2016

Easy to contact and assisted quickly with enquirers, would book with you again.

Joseph Carolan

11th Sep 2016

Laura was excellent. Will definitely be returning for next holiday. Thank you.

Stephen Perriman

11th Sep 2016

Fantastic to deal with. They keep you up to date on things . Will definitely use them again

Michelle Ando

11th Sep 2016

Everything I paid for and everything I was promised was delivered! No hiccups with flights or accommodation and what I expected at my destination (Bedarra Beach Inn, Fiji) was delivered.
Will definitely be using their services again!
Cheers and Safe Travels

Peter Holstein

11th Sep 2016

Very organised and good value for money.would definitely book with travel online again and recommend to family and friends.

Lyjane Rodrigues

11th Sep 2016

All to easy, very Professional to deal with, would highly recommend as what you see is what you get :)

Neale Reid

11th Sep 2016

Happy to use your service again!

Edsel Solis

9th Sep 2016

Thankyou, this was the second time we have booked through traveonline and once again our holiday was so affordable and simple. We will definately be using travelonline again in the future and recommending to all our friends and family.
Regards, Robert Smith

Nicholaus Fritsch

9th Sep 2016

All good and professional

Bjana Tadic

8th Sep 2016

Holy was very helpful and was with us every step of the way.Yes we will book our next holiday thru you guys.

John Manning

8th Sep 2016

Once again Lisa and her team where outstanding! And I will continue to book with them as I find them the cheapest and I recommend them to my friends!

Tracey Beauchamp

8th Sep 2016

The trip was really great, the whole thing was the best Bali experience we can have

Well done

Anything more with hotel let me know

Stephen Cate

8th Sep 2016

Would definitely book with you again ... Everything went smoothly and according to plan. Thank you, very happy. Have already recommended your website to family and friends,

Gerard Zahra

8th Sep 2016

I would definitely use travelonline again & already have been recommending it to friends.
It was easy to navigate & talk to someone regarding any queries with a good response turnaround.
Also provided extra bonuses most of which were free.
The only one negative was after final payment it took a while for a receipt & travel vouchers for which I called to see what was happening as it made me a bit nervous after paying I heard nothing. The receipt was sent immediately though I still was required to wait for all travel vouchers to be sent as standard.
However all up I was extremely happy!!

Stuart Daniel

7th Sep 2016

Have used your service a few times and had no problems with communicating and prices. Job well done thankyou

Nicole Smith

7th Sep 2016

I was very happy with the service we got from TravelOnline.

The had some really good deals and available and the website was then easy to use to tailor our holiday to our own requirements.

The team responded quickly to any questions we had.

I would definitely use them again and would recommend them.

Claire Divers

7th Sep 2016

We received excellent service from Cecilia and others and I probably contacted them several times by email and phone with various queries re flights etc and always received prompt and courteous replies. The only complication (slight) was that my husband's middle name was taken to be our surname, both by the drivers transferring us to and from airport to hotel and also when confirming and checking in at hotel very late on first night, which caused some unnecessary confusion. Otherwise very happy with value and smooth handling of flights, itineraries etc. Thank you Travelonline - I have recommended you already and will be happy happy to do so again. Regards, Mary-Lou Poulson

Haig Alexander Poulson

7th Sep 2016

yes,I WOULD book with you again.Cecilia was helpful & all went well.thanks

Edric Murphy

7th Sep 2016