TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

Great service and everything went well. Price was also good

Angela Ryan

28th Aug 2016

YesI would certainly book with you again

Valmai Roberts

28th Aug 2016

Great communication everything explained in full would recommend to others and book with lravelonline again.
THANK YOU
Scott and Dianne

Scott Gorham

28th Aug 2016

Good service. Thank you.

Peter Scott

28th Aug 2016

We found our first booking with travelonline extremely easy. We will definitely be looking at your website regularly with the intention to use you company again. Thank you

Micheal Mullarvey

27th Aug 2016

Service was great, we would definitely book through travelonline again & we recommend you to our friends & family.

Thomas Parry

26th Aug 2016

Always great service and great value. The consultants couldn't do more to help you. I have booked with travelonline.com many times before and will do it again.

Therese Wilson

26th Aug 2016

I was pleasantly surprised by how quickly my call was answered and how efficiently any queries were dealt with. These days its almost an expectation that there's little service with online companies, but this hasn't been my experience with travelonline. I have already recommended travelonline to friends and will certainly book with them again. No matter how many ways I searched for better deals (both accommodation and flights) travelonline was always the most reasonable with a great user friendly website.

Leanne Celik

26th Aug 2016

I like how easy it is to book with you. And you also respond to any questions I might have promptly.. It's great to know that everything is organised before I travel. My family have used travel online on numerous occasions now and will continue to do so with their future travels..
Thanks team keep up the great work xxxx

Blake Markwell

26th Aug 2016

Everything was arranged well and our holiday went smoothly.

Leanne Dando

25th Aug 2016

I was wary about booking an overseas holiday online to begin with But it was perfect all the way.
Everything ran a smooth as clockwork, flights were on time, transfer buses, hotel rooms.
I would not hesitate and will be booking our next trip through travel online. Thanks Joanna.

Mark Braithwaite

25th Aug 2016

I found the online service very professional and would definitely use again.
Clare was always very helpful via email or on the phone and if she wasn't available, her colleagues were there to help.

Alison Sciberras

24th Aug 2016

The service offered was prompt and efficient. There was no waiting for return emails or phone calls and our enquiries were handled in a professional manner. I would certainly recommend them to friends.

Brian Sundstrom

24th Aug 2016

Dear Holly
Hello

I just have a comment to make. When I left Outrigger I had to pay $30 a day for the breakfast buffet. I had not realised that this was not included in the cost of my accommodation which was not cheap [in any way].

For me, to have this pointed out, or made very clear, or to have to the option of breakfast or even all meals included as a package would have been very helpful for me.

You may or may not know, but the Outrigger is not close to any other resorts or shops and thus the only available food was at the Outrigger and I found the food very expensive [for what it was].

Many thanks

Lyn

Lynette Mcintosh

24th Aug 2016

Second time using TravelOnline and really happy with how smooth everything was again. Website is very easy to use and my emails were replied to quickly. All in all a very good outcome.
Would be great if we didn't have to reconfirm transfers 48hrs prior, if TravelOnline could do this on our behalf that would be great! However does not effect the overall positive experience we had, thank you!

Emma Manning

24th Aug 2016

Jodie was great and assisted us with all our requests both pre and during trip.
Everything went very well.

Sam Cook

24th Aug 2016

Easy to use, great prices & service

Kirsty Farrow

24th Aug 2016

Very pleasant to deal with and very helpful. I spoke with a few people in the office and every one had a good positive attitude...thanks again for the best deal.
I will recommend travelonline.com to friends and family.

Elias Pamboukian

24th Aug 2016

We thoroughly enjoyed our stay at the hotel. The staff were friendly and helpful. We would recommend the hotel to others. The car park staff were excellent.

Christine Rodger

24th Aug 2016

Definitely would book again and recommend travel online.

Adam Debenham

23rd Aug 2016