TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

I have booked my past few trips with travelonline
Never had any issues, but this last one I had to chase a couple of items.
Trip went well and I would highly recommend travelonline over any other track agnt.
Staff are friendly and very helpful

Stefanie Mary Ritter

8th Aug 2016

Fantastic communication, so easy to deal with. Will definitely book our next holiday with Travelonline!

Rachel Reid

8th Aug 2016

All very helpful

Carol Thompson

8th Aug 2016

Fantastic service, would highly recommend to family and friends.

Sharyn Turner

8th Aug 2016

TravelOnline, and Lisa in particular were very helpful from the get-go initially in assisting our booking, and from then keeping us updated and answering our questions.

Richard Large

8th Aug 2016

Service was fine

Robert Jones

8th Aug 2016

I was a first time user of travelonline and found the service and the product very good. Flights, transfers and accommodation all went well without any issues. Will use again for future holidays.

Colin Foye

8th Aug 2016

Very patient staff enabled me to book a great holiday at the right time.

Merryle French

8th Aug 2016

Would like to thank Clare on her organization of our trip everything went very smooth and was so well organized.

Thank you again Clare your an asset to your business

Melissa Mcleod

7th Aug 2016

We thank Travel on Line for accommodating our needs. Considerate with changing plans due to husbands medical condition. Will definitely book future trips through Travel on Line.

Charlie Zammit

7th Aug 2016

Excellent service. Highly recommend. This is the second time we have used this service to book holidays and both times have been a success.

Mathew Wood

7th Aug 2016

had 1 problem,we were not told to pick up room keys in a safe if we arrived late,very disappointing

Vic Sant

7th Aug 2016

very helpful

Lourelle Maddern

7th Aug 2016

Brilliant services. Thank you

Jennifer Wicken

6th Aug 2016

Absolutely 100% happy with travel online and Laura. Couldnt fault a thing. We will definitely be using travel online next time. Thanking you very much.

Emma Bracchi

6th Aug 2016

Staff helpful and courteous>Would recommend.Prices very competitive.Glad we booked with you, Thanks

Sharnie Mannix

6th Aug 2016

Service was excellent, follow up great and when we had trouble organising travel consultant with a tour we were booked on, it was resolved immediately....thank you for providing such a great service

Karen Foster

6th Aug 2016

Quick, accurate, will use again.

Geoffrey Clark

6th Aug 2016

Michelle made everything so easy and it all went off without a hitch. We had10 people and everything from seats on the plane to room configuration was sorted out for us. I organised the trip and I am very time poor so being able to call and email and great great customer service from MICHELLE was wonderful. She was extremely knowledgable about all the details from the flight to the accomodation etc we really appreciated her help and will definitely book with Travelonline again because of it.

Tracey Wallace

5th Aug 2016

I would defiantly book again with travel on line. Even though it is an online booking service our consultant Renae Tuilaepa was on hand at all times and helped us with upgrading accommodation and organising transfers, would most certainly recommend travel on line to family and friends

Deborah Hale

5th Aug 2016