TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

Fast and efficient help when needed. Would use again.

Dennis Mccoll

1st Aug 2016

I was thoroughly satisfied with the service. After the first submission from the online form, I received a quote, then once the deposit was paid I had prompt feedback and regular updates. I felt very confident with the whole process, and throughout the whole holiday there were no problems whatsoever.

I would definitely book with you again and recommend you to my family and friends.

Charles Muscat

1st Aug 2016

Prompt response to emails
Easily contactable via phone, as required
Great price on packages
Would definitely recommend to family/friends and book with you again

Susan Yap

31st Jul 2016

Very easy. Everything was taken care of. All we had to do was show up for our flight. Definitely would book through travelonline.com again. All the staff are very helpful.

Matthew Bretherton

31st Jul 2016

efficient and reliable. Information easy to understand. Would recommend to friends looking at these deals.

Marie Hardwick

31st Jul 2016

Excellent service , always got e-mails back quickly , Thanks

Trevor Schwartz

31st Jul 2016

My experience will travel online has exceeded my expectations all responses have been very prompt and detailed and nothing has been too much trouble. Thankyou Michelle and team :)

Jessica Pickles

31st Jul 2016

Clare was fantastic - prompt, professional and great to deal with. We have already started the process of booking our next holiday with her!

Kylie Baxter

30th Jul 2016

Fantastic service can't fault and definitely recommend my friends and family

Tracy Anne Ramsey

30th Jul 2016

Thank you Holly you made our travel arrangements effortless. Appreciate the information you gave me prior to travel. Very happy with the Shantara resort also. I will keep your details and call you regarding our next holiday. You provided a very good service !
Kind regards,
Di & Rob

Diana Belfiore

30th Jul 2016

On my arrival at the resort i was the only one who had no issues with my booking.
Holly took care of it for me and all i needed to do was present ID and was taken straight to my room while others were experiencing issues with their reservation

Charmaine Kairouh

30th Jul 2016

Great service as always! ????

Steven Harris

30th Jul 2016

Great service and will recommend to others.

Ugnesh Singh

30th Jul 2016

Can't believe how easy it was to book with you. If there was any questions you addressed them quickly and your advice was spot on. Thank you so much Cecilia and I will definitely recommend you and travelonline !!! Cheers Lucy x

Geoffrey Richard Darby

30th Jul 2016

Thank you for the excellent service.

Jayapersad Ishwarpersad

29th Jul 2016

Travel Online once again delivered a seamless travel package from the start right through to our transfer back to the airport. Everything went perfect and I will definitely use them again. Very friendly staff and nothing s too much trouble for them. Thanks for a great holiday.

Judith Brook

29th Jul 2016

Easy to use website/booking page.
Excellent customer service.
Highly recommend and would book with travelonline again

Paul Reilly

29th Jul 2016

Promptness of response and the fact that we were kept up to date

Thank you.

Great service

John Marum

29th Jul 2016

We enjoyed excellent service. Lisa responded quickly & professionally to all our requests. Will definitely use travelonline again. Thanks very much.

Christine Holt

29th Jul 2016

Great instant quotes! Hassle free booking!
Will book through travel online again & have already recommended them to friends.

Kate Fuller

28th Jul 2016