TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

thankyou for your service. I appreciated the prompt replies to my emails with and was always well informed. I found it very easy to communicate with the one consultant (Dunley). I would book again with you when planning my next holiday.
Thankyou.

Patricia Cocksedge

14th Jul 2016

Brilliant service. Will definitely be using travel online again

Peter Danks

14th Jul 2016

Definitely book through you again! Very easy!

Narelle Browne

14th Jul 2016

We really great service. Everything that was booked went off with out a hitch.

James Nelson

13th Jul 2016

Good communication,
Thank you .

Grazyna Owsiak

13th Jul 2016

I like using Travel Online. Good, friendly service. I had to call to see if our booking had been accepted as I had not heard back, but apart from that, very happy.

Cassie Friedrich

12th Jul 2016

Everything was organised professionally

Dorota Sokol

12th Jul 2016

I can't complain. It was really simple and easy. I would certainly book with travel online again!

Andrew Clunies-ross

12th Jul 2016

Travel Online made out first international family holiday a breeze. I would recommend using them and would not hesitate to book my next holiday with Travel Online. Thank you

Jeremy Wagstaff & Tracey Seal

12th Jul 2016

All inclusive aspect great (ie flights and accommodation). Accommodation availability data not live which wasn't apparent when using the site. A bit of a pain waiting for someone to get back to you within 24hrs to confirm if accommodation was in fact available.

Michael Forsyth

12th Jul 2016

Thanks Laura very mucg for your assistance in booking our family holiday.
Warm regards
Karen Pye

Karen Pye

12th Jul 2016

We had no problems and were really happy with the service. My sister used a travel agent and paid more for a worse room and not as good service.
We would book with travel online again and would recommend to family and friends.

Paul Hennig

11th Jul 2016

Great smooth service. Bookings all ok when we travelled.

Wayne Brooks

11th Jul 2016

Was so easy to book through this site and it was the cheapest of the many, many sites we had trawled through when searching for Thailand resorts.
Had to contact my agent a couple of times and was responded to almost immediately.
I'd use this company again and happily recommend it to friends and family.

Kimberley Gurr

11th Jul 2016

Very efficient, all questions were followed up. Great service prior to travel. Very friendly staff.

Chris Begley

11th Jul 2016

Thanks for the great and easy service you provided. Will definitely use travelonline again.

Maria Zaljevic

11th Jul 2016

We booked accommodation at both the Jayakarta Hotel, Legian and Mercure Hotel, Sanur for a total of 13 nights in June, July 2016 through Travel Online.

The service provided by Travel Online was excellent.

We did not have any issues.

We believe we received excellent value for money.

Thanks Joanna

Ross Normington

11th Jul 2016

It was very easy dealing with TravelOnline and we certainly would not hesitate to use you again. It made the whole process easier and stress free.

Adam Gloury

11th Jul 2016

Travel online is fantastic; everything ran smoothly, they were incredibly helpful during the booking and lead up to the holiday. We have used them before and will continue to use them in the future.

Jennifer Day

11th Jul 2016

No problems at all everything was well organised and no drama's as everything we ask for was 100 per cent correct.

Rick Baker

11th Jul 2016