TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

I was surprising happy with how good it was to be able to arrange a holiday by emailing. It was a lot of emails to and from for our customised trip but it worked because it was 7 days a week and I could email questions in the evening and receive replies in the morning and forward those to my husband and daughter for their thoughts

Ian Douglas Burns

11th Jul 2016

Wow wow wow you are amazing we never even had to call you Laura it was all done successfully online. I will definitely use you again Laura Dunley, you were so quick at responding to my emails great customer service.
Thank you so much for everything amazing service
I will also recommend you too all our friends
Sarah & David

David Anthony Jones

10th Jul 2016

I had a great experience booking our trip with Travelonline. Very easy, reasonable prices and a wide variety of options. Very efficient service and easy to navigate website. I recommended to my brother who also booked his accomodation with Travelonline. Thank you

Carleen Weldhagen

10th Jul 2016

Really helpful and responsive
We were very pleased with Marleem

David Shelton

10th Jul 2016

Easy to deal with, would use again and recommend. Can you add places in Chiang mai to your list?

Sue Devlin

10th Jul 2016

Good quick service, quick response to emails. Would happily use this service again.

Harold Comer

10th Jul 2016

Was very impressed with the service and the transfers, massage and accomodation you booked for us. Everything ran smoothly and was first class!
The booking / payment process was also smooth with heaps of timely reminders and great communication! We would definitely book our holiday through your agency again! Thanks Joanne family and friends!

Joanne Jones

10th Jul 2016

Thank you Joanna
We found your service to be excellent . You responded very quickly to any changes or queries we had and we will be more than happy to use your services in the future .
Yes we would recommend you to friends and family .

Hugh Copeman

10th Jul 2016

Excellent service from Clare and the team. I would definitely use you again and recommend to others. Many thanks.
Anthony.

Anthony Polinelli

10th Jul 2016

Laura was lovely to deal with. Very easy to use this service. I would use travel online again.

Leanne Barbazza

10th Jul 2016

Absolutely brilliant service. Impressed all around. Would have no hesitation with booking again with you and would highly recommend friends and family use you. Thank you.

Deon List

10th Jul 2016

Very happy with service provided. We did not encounter any issues during our holiday, all flights/tranfers/room booking/meal vouchers etc were as booked and ran smoothly. I would be more than happy to book with travelonline again & we are already looking at options for a holiday next year. I would also happly recommend you to family and friends

Christopher Hall

9th Jul 2016

Thanks Laura for making my booking so easy.
Great value for money and a fantastic holiday.

Glenn Burgess

9th Jul 2016

Hi Lisa
We had no problems whatsoever with our service from travelonline. All our stay was arranged as agreed, including the transfers. Would definitely book with you guys again
Thanks
Naomi Young

Naomi Young

9th Jul 2016

Great service never had a problem with your company and I do recommend you to my travel buddies. Thank you

Michael Mayor

9th Jul 2016

Good offer and quick response

Amitesh Basu

9th Jul 2016

Great service quick response have used travel online previously and always had great service

Robert Konoroth

9th Jul 2016

Very easy to use. Laura only a phone call away for queries. I would consider again but would not use jetstar again for international flights.

Eleonore Wolske

8th Jul 2016

Very helpful and responded to enquiries promptly.

Thank you Joanna

Georgia Rouette

8th Jul 2016

2nd booking with you 2nd year in a row.
Seamless and excellent service with no problems.
Prompt replies to any query I had and very patient with me.

Thanks so much - I will be back to book again :)

Joanne Beattie

8th Jul 2016