TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

So quick and simple to find our travel solution and book.
Clare was very helpful and responsive.
Like that can book flights and accomodation all in one go.
Would be better if offers shown on website are current e.g Hilton showed as having penthouse on offer but when submitted for quote wasn't available etc.
We would use again and also recommend.
Thanks for helping us book a great holiday.
Troy

Troy Fryar

7th Jul 2016

Fantastic as always!

Grant Holland

7th Jul 2016

Fantastic, the accommodation was amazing and great value for money. Thank you.

Kim Burin

7th Jul 2016

Thanks again Lisa for organising another great holiday stay.

Vivian Bliss

7th Jul 2016

The service was great always prompt with and responses for any questions we had . We enjoyed our trip and will be in contact for our next holiday.

Karan Siebhur

6th Jul 2016

Fast, efficient and friendly service - everything went smoothly from the initial quote and booking through to the flight and accommodation. We also saved $500-00 booking through TravelOnline compared to the cost of us doing it ourselves.

We would highly recommend TravelOnline and would definitely look to booking future trips with TravelOnline.

Douglas Hardman

6th Jul 2016

Fantastic. Very attentive and always repied to emails. Excellent

Mario Randone

6th Jul 2016

Highly recommended. This was the first time I had used travel online and the girls were very friendly and couldn't do enough to help. Communication via email was good and had no problems when arriving at my destination.

Renee Woods

6th Jul 2016

Very prompt email replies. Everything very well organised with no problems whatsoever.
Thanks Michelle!

John & Paula Hicks

5th Jul 2016

great service and price.

Raymond Warn

5th Jul 2016

As always I love travel online & find them very competitive in price & helpful without being pushy. Would suggest you let people booking at this resort they will be hit with a holding deposit upon arrival because to hop off a plane & then be hit with $600 frozen off your credit card isn't a great start to a holiday if you don't already expect it. I always recommend travel online to people I've used you about 4 times & never had any concerns thanks again :)

Louise Rayna Callaghan

5th Jul 2016

Service was great. Was efficient & Clare Wilkinson got me the best deal she could find for me & my family....def would use this service again.

Kim Lawless

5th Jul 2016

Travel online - first time I have used and highly recommend. Everything was well organised, excellent value and made our holiday extremely easy. Private transfers were also a fantastic inclusion.

Gavin Corcoran

5th Jul 2016

Awesome service and speed thank you!

Jiaqi Chen

5th Jul 2016

Great service. Prompt and efficient

Rodney Aziz

5th Jul 2016

Very efficient and easy to deal with. Will definitely consider using again for future holidays.

Gaylene Waldram

5th Jul 2016

A magnificent find providing superb service. Both my family and my sister's family booked through travelonline.com and are very happy. Had the best deals by a long way, friendly and easy to deal with and will add a link to my travel site for others to use. Will definitely pass on to my friends and relatives and will be using again!

Peter Hardwick

4th Jul 2016

The service was good, fast and efficient. We arrived in Fiji and our transfers and accommodation were all sorted. The only thing I would probably change - was perhaps ordering meals on the flights for the kids. But I'm not sure whether this was an option and how much more it would cost. When the other meals came out our kids could smell them and it made them hungry, even though we had brought our own snacks. The meal deal for Plantation was worth while. Only wish we could've stayed longer, or could go back again now :-)

Benjamin Mcghie

4th Jul 2016

I had a very good experience. No one ever complained when I asked for 6 different variations of the quote. Booking was very efficient as was the remainder of the payment process and getting the vouchers etc. Everything went as planned. I would use Travel Online again.

Scott Matthews

4th Jul 2016

I thought your service was very good and would use you again and
Recommend to my friends.

Dieter Poisel

4th Jul 2016