TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,549 customer reviews

I was very happy with your prompt service and attendance to detail. I felt I was in good hands so I could anticipate my holiday with confidence.
I will certainly use your service again and will be recommending your company to friends and family.
Please note that the feedback form for the Cumberland Resort and Spa is not working for me. I was extremely happy with the service and amenities, and the genuine friendliness of the staff. The manager - Tema (Tima?) was absolutely lovely. Nothing was too much trouble and she made me feel very welcome. She provided very professional and high quality service.

Deborah Hills

27th Jun 2016

Great response time and updates, I would definitely recommend to not be scared to book with you!

Laurianne Sitbon

27th Jun 2016

Website was easy to navigate. Appreciated that agents were contactable (by email and phone) and responded quickly to queries.

I would book with you again and recommend you to others.

Trevor Dann

27th Jun 2016

Travel Online were very professional in arranging and keeping us up to date with our itinerary. With my aging brain I tried very hard to make this holiday a disaster, but the staff were just too good. Every time I made a mistake with dates or passport details they were straight on to it. Nothing was too much trouble for them. I usually do most of my holiday bookings myself, but in the future I will check in with Travel Online first. All the staff were very helpful, and I could not fault the professionalism of my consultant Cecilia Russell.

Thanks Cecilia

Kind Regards
George Crew

George Crew

27th Jun 2016

Very efficient and always responded to any queries. Great service.

Patricia Mcgann

27th Jun 2016

Excellent service thanks.

Anthony Alexander

27th Jun 2016

Michelle was extremely helpful when we had to cancel a booking and re-organise. The whole process was very easy and the service was great.

Vanessa Veldman

27th Jun 2016

Very responsive and well organised, would certainly recommend

Sinead Vorrath

27th Jun 2016

As always Michelle was only to happy to help with the numerous changes we made while working out the details of our trip. All the staff at Travel online are always most helpful. There was no part of the process which didn't go smoothly

Peter Dunn

27th Jun 2016

I use Travel Online every time I book a holiday and have used the service twice in the last month to book a trip to Bali and Fiji. Amazing and prompt service. Always my first go-to option when booking because I trust the service and always get a great price.

Yolande Olivier

27th Jun 2016

Excellent holiday and a big tick to travel on line for being so organised.

Ross Webb

27th Jun 2016

Will definitely be booking our next holiday through travelonline

Shane Gleeson

27th Jun 2016

We were very happy with your service. Great communication and friendly service. It was great how we could pay our trip off over a couple of months which made it more possible for us to go on our special getaway. We would highly reccomend travelonline to friends and family. Thanks so much.

James Russell

27th Jun 2016

Very happy all round and we would book with you again

William Casserly

26th Jun 2016

Constant contact was important and well received.

David Henty

26th Jun 2016

All the organising was done by my son-in-law, I just did what they did... it was all very easy for me!

Beverley Mcintosh

26th Jun 2016

Cannot find fault with you guys at all.
Always able to go above and beyond.
Special mention to Renae Tuilaepa for helping to get us out of a sticky situation thanks to Virgin flight changes.
Have used travelonline many times before, and will continue to in the future. Recommended to everyone.

Neil Price

26th Jun 2016

The only place to book your accomodation. The best rates.

Paul Grech

26th Jun 2016

Great services with no hassles. Would definitely book again. Many thanks.

Cameron Tidd

25th Jun 2016

My experience with Travel Online was a very good one. I liked the email correspondence and the prompt replies from all staff. Nothing was too much to ask.
I would definitely book with Travel Online again and have already recommended you to family and friends.
thank you for an efficient and professional service :)

Carmen Woods

25th Jun 2016