TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,545 customer reviews

This was the first time I used Travelonline but it won't be the last!

Found a super hotel + flight deal on the website ($$$ saving) and was very impressed with how quickly Clare and confirmed the booking and sent the required travel docs.

Thank you for the great service, I will be recommending you to family and friends :)

T Downie

9th Jun 2016

Great price and service. Would recommend to others.

Damian Tanner

8th Jun 2016

Very helpful and efficient. Unable to travel on original dates due to illness shortly before planned departure. TravelOnline liaised with Resort and arranged alternative dates. Will use again and definitely recommend to others.

Andrew Wood

8th Jun 2016

We had to make a change to our travel dates at the last minute and Michelle and her colleague Fiona were very good at dealing with our request promptly with responses, answers and changes made all within a few hours after each email from us. We were delighted by the service and how easy it was to book and receive all our travel documents and vouchers electronically.

Francois Bertoliatti

8th Jun 2016

Clare at Travelonline.com was superb. We were kept updated on everything and nothing was ever a problem. Would definitely use them again.

Susan Maria Szalay

8th Jun 2016

The package we booked was very good and except for the fact that I had to email twice to receive the vouchers I needed to print out for proof of payment everything else was excellent. Yes we will book with you again and definitely recommend you to our friends

Michael Armiger

8th Jun 2016

I would definitely book again. This is the first time I have used this service and I was a little hesitant as I was concerned that it may have been a scam site!!!
I was really impressed with the free night stay. I have already referred you to a few of my friends and workmates. Very efficient and the ease of use of the site was excellent.

Wayne French

8th Jun 2016

thought your service was excellent. When I couldn't find the flight details on my computer, Clare emailed it to me immediately. Everything went well and especially having a direct flight to Phiket was great.

Kenneth Howarth

8th Jun 2016

Great service. Accommodated all our requests and more. Thank you Laura and her support team for the great communication throughout our booking process and with also helping our travel partners with alternate options due to an illness in their family.

Benjamin Freeth

7th Jun 2016

We were able to discuss our needs with Cecilia and she was more then happy to assist us with what we needed. We could not be happier with the service of Travel Online Holidays and would not hesitate to recommend then to our friends.

Neville Kelleher

7th Jun 2016

No problem s with the booking , booked one week and in the air the next very convenient

Kerrie Tardio

6th Jun 2016

Great service, very responsive and helpful. Thanks!

David Cornish

5th Jun 2016

Fantastic service offering great value accomodation packages! Would definately recommend travel online to anyone!

Colleen Beyer

5th Jun 2016

thank you, we were very happy with everything. transfers were excellent. hotel great. will definately book with you again. biig thanks to michelle.

Garry Mcgregor

5th Jun 2016

This is our fourth holiday booked with Travel online and we'll be back to book again with them as everything just goes right no problems and you can't beat the price , Thanks Joanne and the team at Travel online ,Nick and Nikki White from NZ

Nicholas White

5th Jun 2016

The service provided by Fiona was very good. Yes we would book with you again and recommend you to friends.

Janet Heath

5th Jun 2016

Fantastic service I have used travel online twice now for our overseas family holidays and will use travel online next time too
Thankyou so much
Rod

Rodney Kennedy

5th Jun 2016

Clair has always made my bookings easy. She promptly replied to any queries I had and organised professional transfers to and from the resort. I have recommended Clair to fellow travelers who have had the same service. I will defiantly use Clair again. Many thanks Jane

Jane Alexander

4th Jun 2016

Everything was booked as discussed

John Harrison

4th Jun 2016

Lisa was great (as always) and all our bookings and transfers worked perfectly! Thanks again and we hope to book with you again soon

Tim Sheather

3rd Jun 2016