TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,809 customer reviews

Thanks Emma a gr8 service would defiantly use you again. Naviti was perfect for us and would go again for sure. The Hilton really nice would use again also. Looking at Vanuatu next so send us any offers, Thanks. Jessica Enever

Stewart Enever

20th Oct 2013

Will book again through Travel online for next holiday

Lance Rogers

20th Oct 2013

Emily was fantastic to deal with. The price travelonline got me was so much cheaper then any other site.

Natalie Lowe

19th Oct 2013

Quick response and excellent holiday--everything went like clockwork even down to sorting the trip out on a public holiday. Will recommend and if needed will use these again.

Graham Tombling

19th Oct 2013

We had a trouble free trip with no hiccups. Your service was excellent and we would recommend you to anyone who wanted a well organized enjoyable holiday. WE WOULDN'T HESITATE TO USE YOUR SERVICES AGAIN.

We will be traveling to Ireland in July next year for our son's wedding. Keep in touch. Thanks. Ray

Ray Harm

19th Oct 2013

Great service and advice. Will be booking through TravelOnline for future holidays.

Norman Spurr

18th Oct 2013

I found TravelOnline via the web. The service and price were far less than other offers from Flight Centre and direct to the hotel. Annaleise found us a great resort that was perfect for our needs. Everything ran like clock work. Our transport, spa vouchers and room were all ready and waiting for us.

Thank you for a lovely holiday.

Kate Tynan

18th Oct 2013

Thanks for everything, had a fabulous time, your service made it stressfree to orgainse my holiday. Email reminders were very helpful.

Madeline

Madeline Nieuwenhuizen

18th Oct 2013

we will definitely book with you again..we were constantly receiving emails from yourselves keeping us uptodate with the booking process

Barry Boyle

18th Oct 2013

I would just like to say thank you to Joanna for being so patient with us (me). She answered all my queries and was extremely helpful in every way.

Every time I called I could tell from my side of the phone that she had sincerity in her voice and was only too willing to assist. This is extremely important than just being helpful.

I am in the customer service industry and often see people in a job for money and not because they like their job. Keep up the good work Jo you are an asset to your company and repeat clientel. Yes I would use Jo again and would recommend her to everyone and anyone.

Thank you :)

Mary Hoyle

18th Oct 2013

Lisa, thank you for all your help in organising this holiday. It was fantastic. Looking at going to Fiji in May next year and will contact you again.
Regards
Josh

Joshua Cummings

18th Oct 2013

Very efficient , I will b using travel online to book my next holiday,

Anne Dallimore

18th Oct 2013

Thank you so much for your great service. We had a beautiful relaxing holiday----- too short!

We would certainly sing your praises to all our families.

THANK YOU

Thomas Duncan

17th Oct 2013

very pleased with service and very qucik to respond to all to all calls and emails

Alan Hunter

17th Oct 2013

Always prompt in replying to my queries.
No problem was too big.
Cheers and thanks

Sam

Samantha Jackson

17th Oct 2013

I had no problems what so ever when booking. Great service & help when I required it.

Felicia Gomez

16th Oct 2013

Was hesitant booking a holiday completely online as had only ever gone through travel agents before. However after this positive experience I will be booking all future holidays with Travel Online. Everything from transfers, tours and accommodation ran smoothly and my emails were always answered promptly and professionally. Can highly recommend Annaleise and the TravelOnline team.

Hayley Hall

16th Oct 2013

Very professional and always responded in a timely way to queries.
I would recommend Travel Online to friends.

Ian Lang

16th Oct 2013

Great service, I was very nervous about using a business which I did not have much knowledge or experience with but they were super helpful.
We travelled with a group of twenty who all booked with separate agencies and we got a much better deal financially than the others so I was very happy to know we had saved money and not compromised on quality of accommodation.
I would use again.

Sarah Madacki

16th Oct 2013

Painless way to book and receive tickets and vouchers. The travel deal (Norfolk Island) was good value. Good communications. I recommend Travelonline and will use them again.

Harry Couchman

16th Oct 2013