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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

We got a really good package!!! Thanks guys

Kelly Ramirez

7th Jan 2014

Found Lisa and the rest of the crew easy to deal with and would happily use their services again in the future.

Gerard Aitchison

7th Jan 2014

Very easy transaction, very good customer service, very helpful A+

Sharna Williams

6th Jan 2014

Excellent service - easy to use website and automated feedback.
When I contacted by phone due to credit card issue your response was friendly,helpful and efficient.
Have already recommended to workmates.

Mark Lobbe

6th Jan 2014

Your service is excellent - very helpful and very informative.
I would recommend your services to friends and would use you again.

Thanks for organising a fantastic holiday

Mary Kirwan

6th Jan 2014

Ok so I was alittle apprehensive about booking an overseas holiday online but I am very pleased to say everything was spot on. We did not have an issue at all, flights were good, transfer was there, hotel was great (really great), everything was organised. Thankyou Emily. I will definately be contacting you for our next trip which looks like to South Africia for a wedding in 2015!!!!
Bernie

Craig Cooper

6th Jan 2014

Thank you for very prompt reply. Excellent communication also. We just booked another Fiji holiday through you to Castaway.

Thanks heaps!

Kristina Furminger

6th Jan 2014

We have used Travelonline 4 times now. Prices are always good. We always have a great holiday. I will always use and recommend this service.

Bill Zorbalas

6th Jan 2014

I was very happy with the Service you provided. I believe I have used your services once before and would have no hesitation using them again. Everything went smoothly. I would highly recommend the resort. December/January is very hot in Fiji. If I was to return it would be in the cooler months, if there are any.

Robyn Robinson

6th Jan 2014

great service website is easy to use and everything was emailed to us straight away with easy links and all the info we needed! will be using you again!! thanks lisa!

Alicia Gloede

6th Jan 2014

Website was easy to use for bookings and documentation was forwarded quickly. Travel was trouble free. We had a great holiday without hassles.

Heather Santolin

6th Jan 2014

We loved the room, the service, the location, once we worked out where everything was and what to do it was very relaxing. The restaurants are not catering for families, more for couples and individuals, very expensive for families.

Meritt Phillips

6th Jan 2014

The service from your company always good.My mother-in-law booked with you and never complained. Thank you.

Vadim Osadchiy

6th Jan 2014

I liked the site - the information on the various destinations, accommodation and flights was easy to read and review.

My consultant was very helpful -only had one to two questions but they were answered very quickly. All low key - no fuss - very easy.

I have already recommended this site to friends.

Terence Lee

6th Jan 2014

Ease of booking and excellent staff who were responsive and extremely efficient

Susan Davies

6th Jan 2014

Really really happy with Travel Online - we recieved all the paperwork quickly and accurately, and once we arrived at the resort everything was organised and ready for us. Transfers to and from the airport arrived on time, no problems. Emma our consultant was extremely helpful and had personal experience in the area which was great. Certainly would recommend to family and friends and no hesitation to use this company again. Thanks!

Melinda Taylor

5th Jan 2014

Thank you for a hassle free booking and great customer service.

Tasleem Sakur

5th Jan 2014

great service thanks

Claude Pommier

5th Jan 2014

service provided was very good, and documents supplied covered all our needs.

Stephen Mudge

5th Jan 2014

helpful & quick respond. i like & thank for the service, will book again & recommend for relative & friend.

Nhan Boi Regina Yuen

4th Jan 2014