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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

This was my first experience of booking a trip online and consequently I was a bit nervous about the whole experience. The service provided was excellent. All my questions and requests were dealt with quickly and professionally and as the date of the trip moved closer I felt more confident. We had a wonderful trip and everything went very smoothly. I was very relieved and would recommend this site and service to anyone.
Thank You.

Pauline Turnbull

7th Nov 2013

I received prompt and first rate service. All bookings worked the way they supposed to work, the schedule was spot-on and payment was easy too. I would recommend Lisa Scull and TravelOnline any time.

Frank Stoss

6th Nov 2013

Yes, I would book with you again. Thankyou

Ian Sansom

6th Nov 2013

The vouchers we received with our package made our holiday pretty special. The spa vouchers were fabulous. Thank you for your service.

Carolyn Evans

6th Nov 2013

everything was handled very professionely and with out any fuss yes we would use your expertese again

Dawn Davis

6th Nov 2013

never have a problem when we book with u guys and will book with u again

Lee Pieper

6th Nov 2013

Thank you very much. Your company was excellent and efficient,prompt in your correspondence. will be happy to recommend.

Thankyou soooo much Joanna

Kerry Hamilton

Kerry Hamilton

6th Nov 2013

Quick and good respond.

Hung Huynh

6th Nov 2013

Excellent customer service, will be using site & agent again, as well as recommending to friends and family.

Thank you for making our holiday a breeze!

Amy Austin

6th Nov 2013

Very helpful with friendly attitudes.

Elaine Ferguson

6th Nov 2013

Would use Travelonline any time. Have found them most reliable and delivered what was promised. Thanks also to Natalie Bean. Tops.

Maurice Woodward

6th Nov 2013

We received fantastic service from Annaleise. Responses were prompt and all information was accurate as per our booking request.

Many thanks.

Alan Mccabe

5th Nov 2013

This was the first time I had used travelonline and would definitely use them again. I also recommended the service to another person at a function I attended. The website was easy to navigate and the email confirmations were timely and the tone was friendly and personal.

Priscilla

5th Nov 2013

It is a quick and easy way to compare great traveling options right from home . Thank you

Mathew Willey

5th Nov 2013

Found the booking and overall holiday very good.

Raymond Collins

5th Nov 2013

found your service to be very good, email confirmations sent quickly, and on the one occasion when I did ring questions were answered immediately and were v helpful, would use this booking agency again, and recommend. Thanks

Nina Morgan

5th Nov 2013

Great communication and stress free booking.

Will recommend to all family and friends!

Grant Olsen

5th Nov 2013

we were extremely happy with the service and will use you again thank you

Belinda Mcmaster

5th Nov 2013

Lisa and team were excellent to deal with - we did not need to phone for any extra details, just left email which was responded to on the same day or first thing next morning.

I would recommend TravelOline to family and friends not only because of the high quality of service provided, but also the 'extras' (deals the hotel had to offer) that TravelOnline provided verses other online companies.

Thank you, we will be booking again with TravelOnline for our next holiday.

Jeff Beutel

5th Nov 2013

Excellent service and thank you so much for the flight change updates.

Marlean Smith

5th Nov 2013