Sheraton Princess Kaiulani Reviews

Would have liked it more if the daily charges of almost $40.00 daily for internet and other miscellaneous services were included in the initial cost of the room per day.

Lovely place to stay clean close to everything

The hotel is in a good location and the staff are great.
There were some downsides to our stay. These being that the wing we stayed in was in need of a makeover and refurb. This showed in the small things like the carpet in the hallways were very old and stained, the room was very dated and small. The elevators were continually breaking down forcing long waits for patrons to get to and from their rooms. This was quite a let down considering its a high end hotel.
Also the swimming pool is problematic because it is not reserved for patrons and people off the street continually walk by and into the grounds and even swim in the pool without being challenged.
The staff were great which made up for it but this hotel has a lot to go to be considered ideal .

Loved the hotel and the amenities. The staff where super helpful and friendly. The room was good and the location was very convenient. Highly recommended for a resort feel close to the beach and restaurants.

Good location, rooms were suitable for our needs, staff were accommodating at all times.
Would recommend

We have stayed here before in a partial ocean view room but this time we were on level 5 which in reality is the bottom floor of this wing. Our balcony which we had planned to relax on had very limited views and was located above what appeared to be gas storage tanks. Whilst the room was functional it was a little dated particularly the bathroom. The location can be noisy with police sirens at night outside even though we expected this it was loud due to our rooms location. Room service was good but inconsistent in terms of when the room would be serviced. Front desk staff were very helpful, even got an early check in. Limited dining choices in the hotel so never ate there.

Staff were extremely helpful at all times, we would definitely staff here again and recommend to all.
Awesome central location for food, transport and shopping.

Nothing fancy great location rooms are a bit old.

Getting a little tired now, but great location close to everything and represents value compared to some of hotels close by. We have been to Hawaii approx. 20 times but it is now getting very expensive especially with the exchange rate at the moment. Eating out now has become very expensive.

This is a great hotel to stay in the heart of Waikiki - you can walk to wherever you need to go (as in making a dining choice). Centrally located, and see many tourist options. Everything was clean maintained and at night the shows were very entertaining.

Our room at the Princess Kaiulani was clean and comfortable, though begining to show its age, especially the bathroom and balcony areas. Though the reception area has been \"glammed- up\", the common area around the pool and outdoor dining area definately has a tired \"60s\" feel about it. As far as location of our room in the High Ocean View Tower, this was excellent with great outllook towards both the ocean and the mountain area inland from Waikiki, with easy access to the beach, shopping precinct and restaurants.