Centara Grand Beach Resort Phuket Reviews

Such an unforgettable holiday. It began with been taken to our room and being told that our room was upgraded at no extra cost. A beautiful surprise for our 10-year wedding anniversary. the room pool was double the size of what we booked. the resort pools were amazing! hours and hours of fun, with a swim up bar. the resort also has a private section of the beach where we watched sunsets whilst swimming in the warm ocean water. Staff were amazing and super nice.

Looking forward to taking my family back in the future.

Great beach located right there at the resort, excellent facilities and friendly staff. Nothing was to much trouble. Highly recommend a visit for a relaxing holiday

A beautiful 5 star resort on Karon Beach with patrolled section 100m away. Facilities staff, services outstanding. We stayed in the King Deluxe room with plunge pool which was so appreciated for a refreshing dip frequently. The other pools were great too and resort would suit just about everybody. Steep into plunge pool a bit step. Adult pool hotly contested for chairs as in a cruise. Karon Village only a 15min walk away but for us it was too hot to do that so I think a Shuttle bus regularly from the resort would be great. Karon Village was very good for shopping local cafes and flat walking. The resort had a great gym, spa services a kids club and daily activities. I did aquaaerobics x 2 .

The kids loved the slides and pools. The resort was great with multiple dining options and bars. It's the quiet part of the beach so plenty of white sand in front. It's still close enough to Karon that you can walk in for shopping or dinner. We didn't get the room with the pool but thought we would have used it if we had it. Had breakfasts and lunches at the resort and then went into town for most dinners. Went into Patong a few times and it is definitely a lot more hustle and bustle then Karon.

Great resort
Clean room and excellent service 

Hotel is a great place to stay with beach right on your door step. Thoroughly enjoyed our stay here

It's impeccable in every way!
Friendly staff, delicious food, and beverages.
The coconut indulgence at the spa was incredible!
A must stay!

Such a great location right on the beach, and we enjoyed the options of swimming at both. Beautiful views, sunrises and sunsets from most places in resort including when dining at restaurants. The tropical gardens are beautiful and well cared for. All staff are lovely, gracious, warm and welcoming. Day spa is amazing - top class and our best experience ever! You must indulge in this while here. In fact all the facilities are lovely - something for everyone. The choice of adult pool/ bar is nice - service top notch.

Breakfast buffet was definitely the best meal of the day! We highly recommend this. Such great variety, and a wonderful part of package deal. Poolside bars served lovely drinks, smoothies and snacks/ light lunch which were fine. But we found the evening meals at both restaurants disappointing and just not up to standard for a resort like this. 

We ate there anyway, as didn't want the hassle of going out, but didn't feel we got value for money. Having an ice option with the bar fridge would have been nice, given it was so hot. Overall a great staff. Reception/ transport staff were also great. Very attentive and helpful. Thank you Grand Centara Beach Resort. We will definitely recommend you as a place to stay in Phuket. 

Our family of four loved our stay at Centara Grand. Our room was amazing, the view from the balcony spectacular. We paid extra for the Club access which we thought was good value for the afternoon drinks and snacks. Breakfast was great. The main pool and access got the beach was amazing. Would definitely stay there again.

This is our second time at this hotel (first time was 10years ago when the children were little).  We returned because we loved the resort and nothing changed, it is as wonderful as we remembered. The resort is not the cheapest but that is no doubt because of the amazing location. The resort is clean, the staff are friendly and nothing is too much trouble. Breakfast choices at the buffet are so vast and food is so fresh. We had booked an ocean view room, on arrival we paid for an upgrade to a room with a pool with ocean view. It was definitely worth it. This trip was with our adult daughter, I can honestly recommend for families and couples.

This is a great resort, in s as fantastic location right on the beach and in close proximity to Karon shops markets and restaurants. The resort caters for all and everyone is super friendly. Highly recommend.

Fantastic location. All of our tours were great and transport was on time everytime. Thai people are so friendly and welcoming

We had our daughter's birthday, we bought a cake and if they could bring it out to our table after dinner.
Not only did they bring it out they put candles on it and sang happy birthday to her they did a flower arrangement on the
table also. They went above and beyond at no cost to us it was brilliant, thank you very much to the staff at The Coast Restaurant you made it special.

We stayed here in September for 7 nights. The resort is amazing. They have the main pool which has lots of different areas to still have your own spot if there are lots of people in there. The staff are super friendly and professional. Our room was absolutely amazing! We stayed in a Premium Deluxe ocean view and we loved it. The location is really nice, at the end of the beach. While it isn't in the centre of town, it's only a 15 minute walk down the beach. The buffet breakfast has so many options available and the food was fresh and delicious. We would definitely stay again.

This is the most amazing resort and the location and beach are perfect for a relaxing holiday.
The staff are so friendly and helpful. The entertainment guys Kenan & Dave were amazing.

Pools and facilities are good however rooms could do with some general maintenance.

Beachfront location with stunning views. Great service from all staff. Very attentive. Lots of dining options.

Had an incredible stay with my young kids, the facilitates, location and service were amazing

Loved it.

The staff are all very welcoming and friendly. The resort is a little dated, though very well maintained, clean and tidy. Our room was very generous in size and comfortable. You need to take a taxi or tuk tuk to get to Patong which is about a 10 minute drive.

This is our 5th time staying at a Centara property. We absolutely loved the Centara Grand Karon - fabulous location at the northern end of Karon beach - a 10-15 minute walk to the main part of Karon with all the shopping/dining etc that you could wish for. We stayed in a Deluxe Pool room - our only suggestion for improvement would be that the pool was not very private as the screens between the next room pool area were just patterned metal, so you could see straight into the next room pool / deck area on each side. The buffet breakfast was substantial and delicious!

from beginning to end one of the most enjoyable holidays yet. Beautiful people, yummy food and weather so warm. this will be a definite stop over on our way to England next year.

very nice

This place is spectacular a vison of beauty with fantastic staff that go to the next level to serve you.

An excellent resort for a family holiday. Plenty of things to do for the whole family. Right on the beach with easy access to Karon town centre.

Perfect place to relax and enjoy the serenity of the beautiful gardens, ocean views, and resort living.

The service was friendly and the food was really good. My wife and I loved it and would come back again with the rest of the family.

Amazing location and awesome environment. Very friendly, helpful saff

Amazing ocean views! The service & food in the breakfast bistro was exceptional. The staff were very welcoming & couldn’t do enough for you. If you visit the adults only pool ask O to make your drinks, a really nice bloke! Would definitely stay here again

Loved the resort and all it had to offer. The staff were very friendly and accommodating. The nearby local food outlets also highly recommend.

This resort exceeded our expectations. My husband and I thoroughly enjoyed our stay. It is suitable for families and couples. The staff are exceptional and always willing to go the extra mile for their guests. We would definitely recommend this resort and would stay there again.

Our stay was excellent. We had adjoining rooms with our kids. Staff were fantastic nothing was a problem. Buffet breakfast was great, a very wide variety of choice. Great facilities. We would stay here again.

Great resort had so much fun! The only thing I would say is be aware of transport costs and try not to eat at resort it’s the same prices as home if not more. For a taxi at hotel is 400 baht each time to travel to Patong which is no more than 10 mins

This is the perfect resort for a family. Not 5 star but if you just want an easy relaxing holiday it is fine. Great kids water area and access to beach. The rooms only interconnect from the balcony and we didn't get interconnecting rooms on the first 3 nights. It is a 15 minute walk to Karon Beach main shops where there are markets and restaurants.

Family of 4 with two teenagers, we all had a great time and used the facilities to the max! :)

A wonderful resort, big focus on water play for kids ( and big kids) ... good selection of food choices inside the resort but also close to places to eat outside of the resort.
Highly recommend the pool suite rooms.

Great location
perfects for families and adults had a ball. The restaurants were a little pricey but good

We had a great stay. The pool facilities were brilliant and we spent lots of time hanging out by the pool drinking cocktails.

Perfect location, beautiful staff, could not have asked for more.

Overall, we had a lovely stay ay the Centara Grand Beach resort Phuket; However they need to spend some money to upgrade the facilities because of its close proximity to the ocean

We are a family of 3, mum, dad and 2 yo. We loved our stay at Centara Grand however there were a few hiccups. Our check in experience was poor for a 5 star hotel. It was rectified quickly with the manager. Food at the hotel is not cheap however of high quality. The Italian Restaurant is amazing!!! The daily buffet is great also but a bit boring a week in. The hotel's grounds were well managed and added to your holiday experience. The beach is clean and beautiful. Our checking out experience was also poor. We were sent a check out letter a day too early prior to leaving. Plus our room cards were also cut off to add to the frustration. We combined 2 bookings which staff failed to pick up. Overall we did love our stay, was blessed with great weather, great staff and ambience. Its probably our favourite hotel so far in Phuket, as this is my 7th visit to the island.

Very happy with our stay

The whole staff/team at Centara make you very welcome. The facilty is first class but it is their peoplw that make the place.

Had a lovely stay at the Centara Grand, great for couples and families.

Great location...far enough away from the hustle & bustle but close enough to still enjoy all that Phuket has to offer

Had a good time the room was ok I thought would be better, was disappointed that I had to pay extra money to have a late checkout!

great location and staff were amazing when both my son and I got very ill during our stay

Brilliant for kids, this hotel is a kids paradise which makes for happy parents as we got some quality mum and dad time...

Location is beautiful right on the beach 200 baht if you can’t be bothered walking to local Karon for eating, hair braiding etc... and 400 baht to busy Patong!

Although the hotel and its facilities are brilliant the hotel we felt was a little tired. On enquiry it was only built 8 years ago, however we thought it was a lot older than that.

On the last day I treated myself to a facial in the spa located within the hotel, I feel like I had missed out it was so wonderful I wish I had done it more often... with the kids being entertained I had no excuse!

I highly recommend this hotel to families. We had a pool room but the kids just wanted to be in the action waterslide, lazy river etc so the pool was never used!

The people are friendly and very helpful!

Overall a great resort.

Centara Grand Phuket was a fabulous resort, with fun activities for all the family. Our room overlooked the adults pool, and had a plunge pool which was terrific for the kids. The variety of restaurants was good, and the service and quality of food was 5 star. Our kids enjoyed the Kids Club, and we made use of the gym, and the happy hour drinks by the pool every day. Highly recommend this resort for families looking for a great beach holiday.

The service was impeccable. Rooms spacious and lovely. Kids loved the amazing pools with the waterslides and lazy river. location great, a few minutes walk into Karon Town by the beach. Easy taxi ride as well.

Resort was amazing, a destination in itself. Beautiful beach front location with an amazing maze of pools and slides. A bit of a hike into Karon but otherwise the location was excellent. Only criticism is that they charge for absolutely everything. We have stayed at other resorts where shuttles to town, bottled water etc are part of the service. Otherwise it was fantastic.

An amazing time was had by all four members of the family. It was a brilliant hotel in a beautiful location. Staff so attentive and they were so friendly. We have stayed here before and would choose it again in the future, if we are lucky enough to return a third time.
We had a great combination of lazing around the pool, water slide action, day trips and shopping. It was just perfect.
Thanks Centara Grand for everything.

Excellent stay
Can not fault anything
Beach front location

this was our second time & we enjoyed it even more than the first fabulous place, especially without kids & using the adults only pool. Easy location and lots of options eating on the beach and walking into Karon. Can't wait to go back again.

Great place to relax. Ocean is crystal clear and resort staff are fantastic and can’t do enough to make your stay enjoyable.

they had ongoing activities that you didn't need to leave just relax and enjoy

Lovely spot with rainforest and beach.
Kids loved pool and lazy river with activities to keep them busy and us relaxed. Staff were lovely

Quite expensive as we couldn't take advantage of the 2 free nights if you paid for 5. Friends advised me that I would want for nothing when paying what we did, I did not find that the case! Felt like I was always handing out money. Stiilquite peaceful surrounds even though you are with hundreds of people.

great

we had a great time. Service and facilities were great.

Our Family really enjoyed the resort. It was on an amazing beach, close to Karon town which was not as crazy as Patong. Perfect for our family of kids ages 8 and 10. The staff are friendly, we had issues with our shower when we first got there, they had it fixed immediately which was great. Kids club had some interesting events for the kids. They especially enjoyed the Thai dye class.

Overall we found it clean (for hotel standards by the beach), friendly, lots to do for kids. Great pools including a lazy river with 2 big water slides, a smaller sized slide, 2 cliff jumps in a 4m pool. Good access to drivers from hotel or an easy walk to front of hotel to hail a Tuk Tuk.

This resort has lots of stairs. So if you are not fit, have health issues, or do not want to climb... then re think. Our kids were happy to clamber the 59 steps up and down several times a day. Consider it a work out !!!

We loved this resort. even though it was full, it didnt feel crowded, there was always plenty of sun chairs. the kids loved the lazy river and the slides and the cliff jump - we had trouble getting them to leave the resort.
Close enough to walk along the beach to go to Karon for dinner or massages but out of the way of the hustle and bustle. the beach was clean and uncrowded.
The few small hassles we had (with regard to our room) were very quickly dealt with by management. we couldnt fault the customer service. breakfast was good. a nice selection of restaurants.
the only negative was that the rooms are quite small (when travelling with children and trying to squeeze four of you into one room), but we booked a room with a large balcony and so had some extra space. We highly recommend this resort.

Very happy with our accommodation. Great pool facilities and right on the beach. A small walk to the town but a little tricky getting there. Food at the resort was just okay. Nothing special.
All staff were very helpful and friendly. Overall very happy with our stay.

We stayed in 2 bedroom villa with private pool. We had 6 people in our villa including 2 young children and we were comfortable and it was very spacious. Very luxurious, the villa was perfect.

The resort staff are amazing lovely people, always willing to help in anyway, always joking around with our kids and making them feel important too. They even checked in on us when they hadn't seen us all day to make sure we were ok. Very caring staff. The beds were so comfy, the resort was very clean with hand sanitizer everywhere.

The gardens in the resort are beautiful, the main pool was amazing with swim up bar and pool side service, the slides and lazy river amd jumping rock gave us all hours of entertainment, so much fun, and again staff constantly on guard keeping it safe.

We felt safe and secure in the resort at all times. Our overall experience was simply amazing, we could not fault anything. I did get sick whilst on holiday and the resort nurse came to see me and was amazing she gave me what I needed and was very caring. Other than this it was the best family holiday we could have had. Can't wait to go back again and miss being there already.

What an amazing resort. We are a family of four with a 7 and 4 year old. We booked a room with our own private pool and it was sensational value! Where do I start... the breakfast buffet catered to all, even the fussiest of eaters gave it a work out! The pool, lazy river, water slides and jumping cliff were loved by all, we couldn't get enough. The swim up pool bar! The hotel was about a 15 minute drive to Patong and about a 10/15 minute walk along the beach to Karon. We loved our stay and would highly recommend!

Great hotel. Great facilities. Best breakfast buffet ever

First time staying there, really enjoyed the experience. Great place , location and facilities.

overall the establishment is great suitable for all ages the staff are extremely professional

Fantastic resort for families. The pools are amazing with waterslides, lazy river & rock jumps. Beautiful beach, rooms & spa facilities. The spa centre is extremely professional. Food was excellent although dinner options within the resort was limited. Would definitely stay again.

Had a lovely holiday despite getting a bit sick with Thai belly . Overall a beautiful resort with great pools
Staff members polite and management especially the manager asha are willing to go above and beyond to help hotel guests as our air conditioner did not work properly so accomodated us by moving us to another room . Room size is good started in a premium deluxe spa room which was amazing great ocean views but lucky us upgraded to a villa . Location is great with beach frontage but if you don't like walking
Approx 15 mins into karon town be prepared to catch and pay for a taxi ride there and a tuk tuk back
Overall had a lovely time at centara would have been better if it wasn't monsoon session as the unpredictable weather can effect your sight seeing and sunbathing intinerary .

This is the second time that we have stayed at this resort and again found it excellent. The facilities were great. The whole family enjoyed the pool and the waterpark. My only criticism is that the twin beds were too small and the mattresses were very hard and uncomfortable. They also need to improve the activities around the pool.

never a dull moment for the children with the waterslides, jumping rocks and lazy river

nice resort for kids. beach was a bit dirty.

The pool with slides, rock jump ledge, lazy river, swim up bar was outstanding for the whole family! The rooms were beautiful ( however, the beds were the worst I've ever slept in in a resort) The view over the resort & ocean were magnificent! The staff were all very friendly & accomodating.

We not told we would need a holding deposit of aprox $600AUD frozen on our credit card at arrival. Travelled as a family group with my parents, they put them in the room with a bath & me with 2 kids in a room with no bath. Breaky was fantastic, but, lunches & dinners were expensive & not great, would suggest leaving the resort to venture to Karon beach to eat. Don't eat the fresh coconut by the pool either. Buy the Baht bonanza but the smallest denomination & go to town to do laundry as very pricy. Overall a relaxing holiday where the kids were kept busy by the various pools alone

While the resort has a great kids club and waterslides for the pools, the lack of proper internal connecting rooms made the stay difficult. I had to stay with one child and my wife in the other room with the other child as they are too young to stay on their own without an interconnecting room.

Had a great time. Room was very nice. Resort had everything we needed. Right on the beach which was very unique. Perhaps the only detractor was some areas of the resort that had some bad smells when you walked past. One of there areas was near reception and the other was behind the kitchen. They should try and do something about this because those smells were bad. Great pools. Kids had a ball.

We stayed in the 2 bed villa which was amazingly spacious, however the bedrooms were really dark and the lighting was very frustrating as we could not seem to get all the lights to work or work consistently. Also the air conditioning was too high and was freezing in the bedrooms, could not seem to turn it down only off. Wireless was virtually non existent. We had a lovely villa right near the beach, it would have been lovely to see the beach if the plants could have been trimmed in front of our pool. Service in the resort was great, food was just OK.

Hotel good. Close to everything, 10mins to Patong Beach . Pool nice but rooms look a little tired. Air con played up resulting leeking water everywhere, had to move rooms. Breakfast was good. Facilities were great. Travel online offered great price. Would consider staying again for good price.

There was one pool where every spa button and jet buttons did not work on every single section. The spa in room 741 leaked water (rusty water) on the floor and its blower did not work so you could not have a proper spa which was a shame as we upgraded to this room to include the spa. We also informed the front of staff on checkout room 742's air conditioning cuts out when you turn the spa on. Other than that the staff were friendly , helpful and always smiling. The location is great and the beach is clean. Whilst this is a five star in Thailand it would be 4 star in Australia.

This is our 2nd trip to the Centara Grand Beach Resort. It's an excellent resort for families with lots of stuff to keep the kids entertained. Rooms are excellent and if you can afford it the Pool Deluxe Rooms are worth the money.

We arrived to find out our room had already been booked. We moved room 3 times in our 12 day stay. They did upgrade us to a better room only after some convincing however the day we moved into the room we could not access the room. They did make a big effort to make to fix the problem hence why I have been generous with my star rating. Initially we were extremely disappointed and frustrated but they did do their best given the limitations and challenges with a booked hotel.

Great location, clean and well presented hotel.. Highly recommend As thoroughly enjoyed

This holiday was celebrating my friend's 60th Birthday and we couldn't have picked a better destination. Away from the hustle and bustle of Patong yet close enough if wanting to go into Patong for the occasional visit.

The staff were friendly and always helpful .

"Beer" at reception arranged a birthday cake for us as a surprise for my friend . It was delivered on time with candles and a birthday message a really nice touch.

"Jum" from housekeeping was a gem . Always smiling , happy to chat to us about our day and at the end of the day delivered ice to our room for us to enjoy a cold glass of wine.

"Olga" the Maitre d at The Cove was helpful , friendly and added to our dining experience having a chat when time permitted and getting to know us.

The resort is located in the cove about 10 minutes beach walk from Karon. The beach in front of the resort is kept clean and has a life guard on duty.

The Resort has many dining options all with excellent food and service .

A well equipped gym is open 24 hours a day which I took full advantage of.

There are water slides and tube riding for an extra something to add to your holiday experience.

Although the resort was fully booked , at no time did we feel overcrowded . The resort is well laid out giving you the option of as much privacy as you wish to have at given time.

This resort offers a little extra than many resorts I've stayed in in Phuket . I can't wait to visit again.

This resort is ideal for families , couples and friends.

Thoroughly recommend a stay at Centara Grand Karon Beach

What a lovely resort - a perfect getaway for a family. Our children were entertained by the waterslides and jumping platforms (as too were the adults) and also enjoyed the kids club for some time out of the sun. The private and clean beach was also enjoyed on a daily basis with its small waves
The rooms were comfortable as too was the bathroom. The restaurants offered good choice and service. But be weary of the 17% tax on everything at the resort. The food at Karon (15 min walk along beach) offers a great selection of food , slightly cheaper and with no tax!
Highly recommend for a family getaway, with friendly and helpful staff.

The views from the hotel were beautiful and the pink buildings were gorgeous. The room itself was ok but nothing overly special.
The location in terms of beach access is great but not if you want to be close to shopping and restaurants.
The quality of the food at the hotel itself is good.

This was our second trip to Centara Grand Resort Phuket and our stay was just as good as the first time. Fantastic staff, amazing resort - will definitely be returning again and again.

We had a great stay at this resort.
The facilities were superb for my family - from the rooms, to the breakfast dining hall, the kids club, the swimming pools, the lazy river, the water slides, the diving pool and great access to the beach.

Great family resort on the beach. Close to Karon and Kata but a little further away from Patong. Amazing hotel amongst the lush green rainforest.

Fantastic family resort with so many water activities to keep the kids entertained. Food was excellent, rooms were very spacious and a perfect quiet location but still close to Karon shops and short tuk tuk ride into the centre of Patong.

A fantastic resort for families. Heaps to do for the kids. Multiple pools, awesome kids club, water slides and activities. The service was outstanding. The rooms are a little dated but clean and functional. An easy 10 minute stroll down Karon beach to the shops.

A great holiday and a great place. Our kids had so much fun at the waterpark and the walks on the beach were beautiful.

Enjoyed staying here, as there was so much for the kids to do. The eating out options were great and resort itself definitely had that 5 star feel about it.

Best ocean view rooms. We had one room for 2a and 2 kids. Rooms a bit small for 4 of us, but in saying this we didn't spend a great deal of time in the room. Pool has a lazy river, cliff jump and water slides which was fantastic for kids. Food very average and overpriced. We ate out most of the time. Would recommend this resort for families. This was our second stay in this resort

This is a great resort for families with children. The water slides and jumping rocks kept the kids entertained for hours. Life guards patrol the area all the time so you know your kids are being watched whilst you can lounge around by the pool. The kids club is also awesome with a games room for the older kids and special art activities offered daily. Our kids had a ball which meant we had a relaxing time too. For the couples there is also an adults only pool if you'd like to get away from all the families.

Overall, happy with our room - worth getting a premium spa deluxe, we had amazing ocean views. Ask for one closest to the beach! Service around the pool could have been a little better but generally good. We loved the Italian restaurant for dinner and the Cove also had an extensive a la carte menu plus different themed buffets every night. Half board was the way for us with kids but there are plenty of restaurants to choose from in Karon and Patong but you would need to organise a taxi.