Overall: 4.6 out of 5
Most guests recommend for "everybody" (120 reviews)
Ratings are averaged based on 168 reviews.
Adam at reception was very helpful as I had misread our booking. Within a short period, it was all sorted. Second stay this year as we love it!!
This is our second year travelling to FNQ and staying at Silkari. We can't fault it.
Loved our stay. Can't wait to rebook for the same time next year. We are a retired couple in our 60's. The Resort was extremely quiet midweek in November.
What a wonderful week we spent here. Location is great, 2 bedroom unit is large, huge big walk in shower, beds comfortable. We upgraded to a pool entry unit. Staff were lovely and accommodating. Highly recommended this resort
Lovely resort just outside town. Has six pools so that is a Definite plus. Best part were the awesome staff the front desk the cleaners everyone. Well done guys
Loved the swim up pool and lovely reception service.
My wife and I had a fantastic stay at Silkari Lagoons Resort. The apartment was terrific, the bed was very comfy and amenities included were great. Brilliant swimming pools. I highly recommend Silkari Lagoons Resort for value and a very enjoyable experience.
Loved it
Silkari Lagoons is a peaceful setting with 6 pools and lovely gardens, only a walk to 4 Mile beach. The room was spacious and clean with an individual spa on the balcony. No dining facilities but easy to get to The Ramada next door and other places nearby. We would definitely stay there again.
They had everything you needed for your stay. It was great and they were very helpful with all the questions. They is no dining available hence the low score.
Silkari Lagoons was an amazing holiday stay. We loved the pools and deck area as well as how close to the beach it was.
We especially appreciated the recommendations from reception on dining options in the area - we tried most of them and they were great.
Better tv would have be nice but wasn't terrible
On arrival staff are very welcoming and informative with local knowledge and activities. Our room was very clean and well presented....loved the whole vibe of the place.
From the moment we arrived Jen and Adam at the front desk couldn't have been friendlier. Our swim up room was clean and comfy as was the bed. We would be more than happy to stay again
Well appointed apartment.
Very clean.
Staff friendly and helpful.
Clean accommodation, quite and well maintained
Very nice resort with good facilities. Staff exceptionally friendly and helpful. We feel the reception should have been open longer than till 7:00pm.
Even though they had no restaurant on site they had good arrangements with a resort nearby for any meal. They also had good BBQ facilities to self-cater.
Excellent stay
Absolutely enjoyed the place and the special gift we received on check-in was amazing.
Can't wait to be back in PD.
Lovely hotel and staff
Overall value for money
Rate for dining there was no dining but next door were able to get an average meal.
So many adventures with family & friends, with beautiful weather.
Overall was pretty happy with it. Location was lovely, nice and quiet and easily accessible to where we wanted to visit.
A great place to stay and the swim out rooms are awesome for kids
Loved the swimming pools. Room was clean and staff helpful.
The staff were friendly and helpful with local knowledge. Great room, clean with attention to detail.
N/A
It was a good resort but not close to shops the staff were good just to much rain
Fabulous quick trip away here. Rooms were spacious and clean, pools were fabulous and outdoor kitchen came in very handy !
Would definitely come back and stay here.
Fantastic very clean, great friendly staff, great pools.
Will definitely stay there again.
Very Very good room, great pool and BBQ area. Very friendly and helpful hosts.
We had a "swim In swim out" room and it was great the staff at reception were very helpful and friendly, if I had to make one small complaint would be there was no toaster and only plastic cups in the room, I don't think it would have been very costly to supply them , I understand that with the pool being right outside glasses may have been a safe concern but the rooms are only for couples, but apart from that we loved it,,,
The hotel was very good. The room had everything we needed, was clean, air conditioner worked brilliantly. Unfortunately Stage 4 restrictions meant we weren't able to use the spa. The pools were fantastic, albeit the water was very hot due to weather. Reception staff very welcoming and hospitable. I've just returned, and have booked to stay here again in May.
The property was spotless. The staff were polite and courteous. Shade over the pool would compliment the stay as the water would be cooler and you could sit outside for longer
We stayed in a 2 bedroom swim apartment. Room included towels, seperate beach/pool towels, dvd player and smart tv, microwave, stove top, Nespresso machine, kettle, toaster, full size fridge, air conditioning, nice sheets and pillows, beds were OK - comfortable enough to enjoy our stay.
We had everything we needed for a relaxing family stay. Communal BBQ's also available and well maintained. A couple of great cafes and restaurants within walking distance. Enjoyed our stay.
We had the best time, our room balcony was right on the pool. The ladies at reception were amazing helping us with whatever we needed.
The transfer company into town was great and so accommodating. We had the best time and can't wait to come back
A1 from start to finish. Courteous staff, very willing to help with any questions. Clean room with all the amenities we needed. Lovely BBQ dining area. Fantastic pool. Highly recommend. There was no restaurant in the Resort but we were able to use the restaurant in the Resort next door if we wanted so it wasn't a problem
Even though the weather wasn't the best we had a great stay.
This was a great spot when we stayed in Port Douglas. Especially to have our own plunge pool was awesome. 5 minutes from everywhere and made us feel like home!
Our stay at Silkari was absolutely wonderful.
The rooms were clean and spacious with everything that we needed to be comfortable.
The staff were always more than willing to help with tour bookings and general information.
We had a terrific stay despite the presence of a cyclone. We would stay here again.
Our 5 days stay at Silkari was amazing. We really enjoyed our stay and spa on the balcony were great. The property is in nice location ,very clean and quiet.Very helpful and great staff. Would highly recommend this hotel .
We were more than happy with our accommodation. So much so we will keep our eyes peeled for a similar deal and book back there.
Beautiful place. Large apartment comfortable beds.
Fantastic pools. Highly recommended.Staff members
can answer all questions.
Three friends and myself had a wonderful 5 night stay at Silkari Lagoons port Douglas. the adjoining rooms allowed us 4 to stay together.
The room was large and the facilities were fabulous.
The staff were friendly and helpful.
We would definitely recommend it to all.
There was no dining facility available.
Great rooms with direct pool access
This is our second time staying at Silkari Lagoons and I can honestly say it's not the last.
The rooms and pools are amazing and the entire place is impeccable.
The staff are friendly, caring and ensure everyone is happy
I highly recommend staying here and can't wait to return sometime next year
Staff really helpful, rooms clean and very comfortable, will certainly stay here again
Staff were very helpful and friendly.
Sikara Lagoons was perfect for our holiday
Spacious and comfortable rooms , pool was great right outside our deck
Couple of Steverps straight into it
We were very happy at Silkari Lagoon, with the staff very kind, the restaurant on the next door very exotic and the food excellent.
Many thanks for your offer !
Cheers,
Paulica
Room was small but comfortable
An amazing place, already planning another holiday to this resort
Jen at reception was amazing. She confirmed all of our booked activities on the spot. She had great local knowledge and we could tell she was passionate about her home town.she is an asset to your property.
It was a good apartment with more facilities than we expected (dishwasher, laundry etc).
The staff were extremely helpful in recommending & booking tours, shuttle etc.
Beautiful room with all that was required, only problem was the walking distance from CBD however it was a lovely walk
along 4 Mile Beach into CBD plus the shuttle
buses were good.
There was no dining available, hence the 1 star
I will definitely be returning to Silkari Lagoons. It was beautiful, quiet and the swimming pools are amazing. Staff were super friendly and helpful, pointing out all the local attractions, dining experiences and how to get around town. Perfect place for couples and families.
Accommodation was included in package with flights
Great place stay, but not having a eaterie on site is the downside.
Nice clean room, lovely staff, only thing I found was it is a bit far from Port Douglas itself and the only real choice of dining was the Ramada next door or going into town, but without a car you need to either walk, 45 minutes or get a shuttle which adds extra money onto your meals, would be better if it was closer to Port Doulglas.
The sun lounges around the pool are a killer on your back and bottom. So hard.
It is the most enjoyable holiday we have had in a while
The staff were efficient and welcoming
The reception staff were extremely nice and very professional
Thank you all
Enjoyed our stay at Silkari. Room comfortable & had everything we needed. Pool area good. Did have a car as the walk in to town was a bit far but we did do it one day along the beach. Bus available that you have to pay for.
Staff were very helpful regarding where to eat & which tours to do.
Lots of beautiful day trips & the Reef is a must
The room we had which was an apartment was great with pool view. The rooms were only serviced every 5 days which wasn't an issue for us. There are not many eateries or bars close, Except the Ramada next door, So a bar or cafe on site would have been great. Overall I would give 3.5 stars.
This was our second stay at silkari.
Clean well Maintained room. Quiet location. Very comfy bed and pillows.
Need a car to get to shops etc but not a problem.
Will come back again
The hotel staff were very friendly and accommodating with in house services as well as tour advice and local points of interest
Room was comfortable with spa a bonus
Silkari Lagoons was comfortable, well appointed but we felt it needed a restaurant/cafe/bar onsite to complement other facilities as it is quite a long way out from central PD. Staff very attentive and friendly
Definitely not happy with being on the wrong side of the pool,we had the great swim up rooms,we were in 30B,but the worst thing is it is on the bad side,no sun at all,morning or afternoon,very disappointing,would ask to stay on the other side if we went back.
Just returned from our second stay at Silkari Lagoons. A lovely place to stay. Friendly and accommodating staff. Loved the swim out rooms. Staff were very prompt when things needed attention. A great stay. Will be back again.
Loved our little break away. The staff were so friendly and helpful. Thanks silkari.
Resort staff are friendly, beach is close and rooms are clean although a little out dated.
The only real let down is Silkari doesn't have a restaurant or room service, however there are a couple options near by.
Silkari Lagoons is beautiful and very relaxing our only downside comment would be no restaurant/ bar on site otherwise we enjoyed our stay and would consider staying again
Good place to stay and explore Port Douglas. Pools were nice of a big day out. The Ramada hotel bar and restaurant was handy next door.
Great service from the staff with very clean amenities. Food and drinks close by. Bus into town was quick and efficient during a busy period.
Only small issue in the room we stayed the carpet in the 2bd apartment could do with a clean and up date. Beds / pillows comfortable. Shower in studio needs a deeper clean. Generally just needs a little refresh.
Self contained apartment was adequate. Pool access from room was great. No restaurant facilities on site but resort next door had one. A little too far to walk for most things but local shuttles were always available.
Highly recommended
Very smooth check in ..friendly staff
We felt it was more for couples that needed a place to just relax. Overall a nice quite hotel to stay.
Pool area - when swimming in the pool area, it feels like invading privacy of the people who stayed in the swim out rooms on the ground floor.
Rooms - Towels good be changed at least 2x per week, instead changing them on request.
Staff - excellent, friendly and very professional.
Parking - each room should be allocated a parking spot. Sometimes it was difficult to find parking, had to park on the opposite side of the room, on the other side of the resort/hotel.
Our stay was very enjoyable the accommodation was terrific, bed very comfortable and room was great
Staff were lovely and very friendly and helpful
You could walk to main Port Douglas approximately 45 mins or the shuttle bus very convenient to get around.
From the moment we arrived, the reception service was wonderful.
We enjoyed a 3 bedroom accommodation that backed straight onto a warm salt swimming pool. Every morning and every afternoon our children swam to their hearts content. Cooking facilities made the stay comfortable, as did having the resort next door for dining options.
We particularly enjoyed walking each morning along the beach to the Kai for take away coffee (they also do fantastic value tasty breakfast too).
Great for families. Lots of pools and staff were very attentive. Would be great if they had a bar/restaurant.
Overall happy, would stay again, although could have done with more towels, and room supplies in general.
Our room had a full kitchen and laundry. It was fantastic. The pool front was amazing. We'd definitely go back.
We had a 2 bedroom swim out pool which was actually 3 bedrooms, a lounge area, dining area, full kitchen and additional small kitchen, plus 2 bathrooms and a laundry. We found it to be very comfortable and a great location.
Swim out apartment was great! The overall resort was well kept, lovely gardens! A fair way out from the town, but the shuttle buses worked well. Would recommend to family and friends. Had a great time and would go back again!
A bit far out from town.
Overall was good.. dishwashing liquid was never enough..
We stayed in a hotel balcony spa room. Loved the spa but be aware that all the rooms face one another so privacy not great. Pools and grounds beautiful but if you're looking for a quiet place to stay probably this would not suit. I think an apartment would be a better choice.
Hire a car and all restaurants are within easy reach.
Nice two bedroom apartment. Loved the easy access to the pool. Clean place very tidy. Not too far to drive for everything.
There is no restaurant in the resort. But there is restaurants up in town. Our room didnt get any fresh linen all week(7 days). No mid week service to the room. Very noisy aircon in loungeroom(yes it was reported).
Nice and quiet rooms. Enjoyed my stay overall.
We all had a wonderful time and already planning for our next trip....highly recommend Silkari lagoon resort in Port Douglas with the swim out pool from your balcony. Will definitely visit again ☺️
Great place to stay… swim out rooms are a must.
Wonderful & very helpful staff!
Great location
Very relaxing
Lovely facilities
Walking out of your room straight into a Swimming Pool is perfect.
The BBQ area is perfect.
Does not have a Dinning room but no issue as there is an arrangement with the Ramada next door.
a bit out of town but facilities are nearby and a shuttle service is readily available.
The staff is great!
The unit was nice, with plenty of room. The maintenance man could probably spend a few hours in there fixing a few minor issues. If they spent $100 on new kitchen ware (plates, bowls, glasses, ect) it would be nice and make a big difference. We were in a swim out room and noticed quiet a few people who were not in swim out rooms just step around the fence and use other rooms balcony and sun lounges, this probably needs attention as people pay more for that privilege. Over I would stay there again, but if they fail to spend any money on the resort it will be very down within a few years.
Had a fabulous stay .... loved the pool at our doorstep.
Renea n Crystal on Reception were lovely and very helpful.
Thank you for a great stay. We loved our swim up apartment. Friendly, helpful staff. Shuttle bus was great. Room very clean and comfortable. Only thing that we would improve is a restaurant and bar on sight.
Clean, tidy and great set up with pool access.
The double bed was so uncomfortable and small my husband and I ended up taking a single bed each. These were comfy!
The pool was way too warm to enjoy, not at all refreshing.
However, with so many adventures and swimming options in the Port Douglas area, we didn't spend too much time in our room, and it provided what we needed during our stay.
Airing rack was changed to a new one when a request was made as current one was broken.
Visitors should be aware that the town of Port Douglas is a good 15 minute drive from Silkari Lagoons and if you don't have your own car taxi fares amount to a substantial cost each day.
The Silkari was a great place to stay. The staff were so friendly and helpful. Initially when we arrived we were travelling with my sister and her husband and their room was at the other end of the hotel. We asked if we could be moved closer together and the manager ended up putting us all in a two bedroom two bathroom apartment. It was wonderful. it made our holiday really special. We had everything we needed, only a short walk on the beach into town and shuttle buses were always available. We would definitely stay again
We greatly enjoyed out stay. We found out room was great and the staff were friendly and helpful.
Fantastic stay. Very friendly and accommodating staff. Swim out pools were amazing. Lovely bbq area and plenty of parking.
Enjoyed our stay
Very good resort but no dining @ resort so had to eat in town. Resort some distance from town so without a car this is a problem. Very hard to get into restaurants in Pt Douglas on spur of the moment - need to book days in advance
A great resort, great staff, immaculate rooms, quite, enjoyed the swim out
We thoroughly enjoyed our time at the resort, highly recommend it. Staff were wonderful, rooms were immaculate. Swim out pool was great. Couldn't fault it.
We enjoyed the overall holiday trip but I was totally disappointed and not satisfied with the services provided by the resorts especially for the late check in .the beds and facilities in the room was average, the responds to the out of their business hours were almost zero.
Lovely apartment - clean and spacious. Pools and gardens lovely making for a relaxing holiday. Close to town and all activities.
Amazing, fantastic! Swim out room was the best
We will be back next year!
This was a terrific Package Deal
Great Value for money
Pool access great. Pleasant environment.
Great stay. Very relaxed vibe.
Be good if the room could have been serviced during our 7 night stay (understand staffing issues may have impacted this)
Great location and Friendly Staff
Loved the room with the access to the swimming pool
Will be back for sure
Thanks, I would definitely stay here again.
spent 7 days at the resort with no major problems. could have been told about the local shuttle at check in and there was no housekeeping for the full 7 days. We asked for a vacuum clean of our unit on day 4 but no one undertook this.
We had a swim-out room. Fantastic idea. School holidays might be a bit of a challenge though as the pools would be full of kids right outside your door! Room was adequate, only slept there anyway. Ramada next door with great casual restaurant and in the other direction there was a fish and chip shop. St Crispin's was just the other side of the road for lovely breakfast. Shuttle bus to town if needed, only 5 minutes drive. We enjoyed our stay.
Only stayed one night but wish we could have stayed longer. Comfortable apartment and comfortable bed. Did not use the pool but would have loved to if we had stayed longer
The accommodation was spacious and comfortable, with direct access to the pool. Staff at Reception were friendly and helpful. Kitchen equipment was adequate. Shuttle services were fast and efficient, making access to town and other tourist spots readily available.
Thank you for a pleasant holiday.
The rooms were spacious, with direct access to a pool. Kitchen was well equipped and adequate for our needs. Staff at reception were friendly and helpful. Shuttle bus services were first-class, allowing ready access to town and tourist spots. All in all, a very successful holiday. Thanks for a pleasant break.
The nicest holiday, loved the hotel
Although Silkari is a bit out of town, the bus transport was always punctual and very reasonably priced. Lots of nice walks along the beach.
Our room was really nice and it was great having the pool at our room. All the staff were really helpful. Thanks for a great holiday.
A great resort, very comfortable king bed and lovely swimming pool connected to patio.
The swim out pool was the best feature. Beds comfortable, Air-con and fans comfortable and quiet, good sized rooms. Rooms were very quiet with the doors and windows closed. Clean rooms and clean grounds.
Lovely place enjoyed our stay would definitely recommend
What a great place to stay. We had a large self contained apartment overlooking the pools. It was a beautiful walk into Port Douglas along the beach and the local shuttle bus service was simple to use for those times you didn't want to walk.
Friendly staff. We'd stay there again.
We enjoyed our stay close to everything highly recommend
We didn't expect Port Douglas and the Top End to be so beautiful. We'll probably go back. And the big pools at Silkari Lagoons are great, especially at night when you can see the stars.
From the time we stepped through reception, we were greeted by very friendly people and the staff were amazing! Knowledgeable about the area regarding things to do, places to eat etc. I even received a bottle of champagne for my birthday! Being a little out of town, comfortably got around with the local shuttle service with a 4 day pass which was unlimited travel. Markets were amazing on Sunday. The accommodation was fantastic, with direct access to the swimming pool, kitchen, 2 bedrooms. We had everything we needed and more and will be back again soon. Beautiful unspoilt part of the world with the reef on your doorstep.
Reception staff was great, provided loads of local information and recommendations on where yo eat and things to watch for.
Hotel was nice. Room was basic with kitchenette.
Resort was kept very clean and tidy. No on site restaurant but that was ok.
Thoroughly enjoyed our stay
Spacious comfy retreat, fabulous comfortable bed, great amenities
We were very happy with our accommodation
We have stayed here many times but always in an apartment swim out not a hotel swim out. It was fine, only for a couple of nights. The swim out is the key! Love it here. We hire bikes and cycle in and out of the township. Lovely
Perfect apartment and service
Such a lovely property with three swim pools. Rooms extremely clean and staff very friendly and helpful.
Would return again.
Staff were extremely polite and friendly we did have a small hic up with the room but they fixed it so all good
This is great accommodation but needs to service apartments when staying for longer than 7 days. I do understand at the moment their are staffing shortages and they replaced pool towels and toiletries when asked. Otherwise service and facilities excellent.
Appreciate the upgrade room
Our apartment was very good and spacious.
The rooms were clean and roomy. The pool was lovely as was the barbecue area. It would be nice to have somewhere on the premises to buy coffee/tea and something for breakfast/lunch.
Silkari resort was wonderful, a little bit out of town but the shuttle service around the town is brilliant. Excellent staff and very friendly and helpful.
I booked it for my brother and I and was impressed with the two bedroom, two bathrooms option of the deluxe apartment. We each had our own space.
However not having an in-house cafe/restaurant on the premises was at times an issue.
Room was wonderful with microwave fridge etc.Balcony with chairs and table and by the pool reclining chairs.Wonderful to have ladder of our deck to access pool
Good place and shuttle made it easy to get around
As my adult son came with us, we wanted privacy for my partner and I and for my son. We had an adjoining room, both with separate access but also with access for him to join us for meals etc. His room had a spa and ours had a plunge pool. Rooms were clean and comfortable with everything with needed. Staff were helpful and friendly.
We had a great time
Silkari was a very nice place to stay
Silkari Lagoons is a piece of paradise! Service offered by staff was second to none, recommendations for tours and attractions was appreciated. The resort is good for access to 4 Mile Beach & a bit further from the centre of town. We loved our swim-out room for access to one of the pools. Comfy beds! Good clean bbq facilities, beautiful gardens. Lots of free car parking but if you don’t have a car there are many local shuttle buses that sell multi trip tickets & are a great way to get around.
Want a relaxing holiday in a great location, staff friendly/comical and rooms to suit your needs. BBQ area great, scenery great, gardens great, People friendly. Would highly recommend.
friendly staff and great amenities
We stayed 6 nights and were upgraded upon check-in to a 3 bedroom dual apartment that suited our family much better than a 2 bedroom apartment alone. We had an excellent deal through Travel Online and had paid an exceptionally low price for what we received. The apartment was very clean, fresh and nicely appointed, with lovely tropical gardens. The swim-out outdoor area was perfect for our kids. Tiled floors easy to keep clean and slippers provided for comfort. The kitchen was more geared to light meals with a two-bay induction stove and microwave, but no oven. Location is a little bit away from the town centre but only a very short drive. No dining option within the hotel, but Ramada is next door and some local cafes are options. Family friendly restaurants for picky eaters are more readily available at the top end of Macrossan St. All in all, it was a beautiful stay and we were very happy with the friendly, attentive service.
Swimming pools awesome
We loved the idea of having the pool off our balcony which we were in every day with our son. Resort is in a great location and only a short 5 minute walk to 4 mile beach behind the resort. The 2 bedroom is interconnecting through the main entry door but had a sliding door between the main and another small room where our son slept in the port-a-cot. There is no bath in the two bedroom apartment either. We stayed for 5 nights and were happy with the apartments facilities also with parking right outside our door. Would stay again.
5 of us stayed here for the week
The apartment configuration worked extremely well and the swim out pool was wonderful.
We ate outside on the deck each night and used the nearby barbi facilities.
John and the front of house staff were always helpful and friendly and Marissa offers a great massage.
Highly recommend Silkari
Mandy
Clean & comfortable accommodation.
We thoroughly enjoyed our stay here could not fault a thing .Front desk staff were awesome could not do enough to help us.We will be back.
Great central location with easy transport by local shuttle. Manager was very welcoming, would recommend.
We stayed here for our daughters wedding with a large group of family and friends. And it worked perfectly!
Good size apartment with swim up pool - nothing like stepping off your balcony into the pool!
Good amenities and shuttle to take you into the town/Marina to the many restaurants!
This really is a truly wonderful place! The biggest rooms and what a beautiful perspective and aspect!
Accomodation was clean and spacious in an idyllic location. Excellent service . Would love to return.
Pool was great but pool chairs very uncomfortable (need cushions).
We had a great room with direct swim out for the kids, the room had 2 bedrooms and bathrooms, it was clean and spacious, I would definatly stay there again.
I would have no trouble in recommending The Oaks Resort to all of my friends and family....
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My son ,daughter in law and wife had a 2room deluxe apartment which was spacious and clean. We enjoyed the lagoon style pool and balcony hot tub. All in all a very enjoyable 3days.
I was very happy with the rooms we were in, at the very end on the complex, making it a little more private. I would hope if staying again I would be able to obtain the same rooms
We really enjoyed our stay at Oaks Lagoons. We had the two bedroom swim up room. This was great for families with more than two children as the study could be closed off and used as a third room for the travel cot. The BBQ area was great and we sometimes used the restaurant at the Ramada next door.
Best resort ever stay
had a great time overall had no dinning so rated it poor
