Overall: 4.7 out of 5
Most guests recommend for "everybody" (9 reviews)
Ratings are averaged based on 12 reviews.
beautiful location and staff by the pool were so friendly and accomodating, the check in process is so slow and frustrating, took over 1.5 hours!
We loved our time in Krabi and at the Centara Grand. So much to do and see as well as the best resort to relax! The traditional decor of the resort really makes you feel in Thailand. We had the best time ever! We’ll definitely be back.
Staff exceptionally pleasant and helpful. Other nationalities need to respect them more and thank them for their hard work and pleasantries rather than be rude and disrespectful.
Such a beautiful location. The staff are so friendly and everything works like clockwork. Food and service was sensational. The rooms have the little touches includeclike sunscreen and hydration gel.
The staff are just so accomodating and aim to please.
The best things about Centara Grand Beach Resort and Villas Krabi was the Club benefits, the swimming pool and the Thai Restaurant.
The resort is set on a secluded bay only accessible by boat which means unless you stay on the resort and lounge by the pool or the beach all day you must take the boat or monkey trail to do things like visit Ao Nang which has a nice beach and many restaurants, bars and shops.
We did enjoy the Club benefits which was part of our package that included breakfast being served at the Club ,along with afternoon tea and pre dinner drinks for an hour and a half. The Club staff look after all your needs and services including express check in and check out, organizing boat tickets or tours and anything you need for your villa . The Club staff provided excellent service.
The Thai restaurant is excellent and high quality Thai cuisine and great service.
The pool area is beautiful and the water is cool and refreshing . The beach however is small and the water is like a hot bath which is not enticing in hot weather.
Overall we did enjoy our stay however it was way from perfect. I recommend this resort to individuals, couples and families who enjoy staying in a resort to lounge to eat and drink at the resort .
Beautiful resort. Language barrier a problem. Windsurfing and catamarans all broken (apparently) even though they still advertise these on the resort. Food was excellent. Views were breathtaking
What a fantastic place to stay, your first impression as you arrive on the speedboat is wow, the limestone surrounding cliffs and the beautiful resort set amongst this. The resort is perfect with staff that are so friendly, happy and willing to help you. Views from the rooms and the rooms themself are really nice, sitting on the balcony in the evening just perfect and relaxing. Kids had a ball with the pools, beach and meeting new friends. Go and explore as there are some great day trips on offer and with a short walk through the Monkey trail to Ao-Nang which offers great shopping and a new adventure experience.
We will be back, thank you Centara.
Location of this resort is just stunning. Rooms are generous and serviced twice daily. All resort restaurants are really amazing. Especially breakfast is a feast. If you like some animals entertainment then this is the place to go as almost every day pack of monkeys come to the resort in search for any food, human food which they can find in unlocked rooms :) so be mindful to lock the doors. Apparently they can do tricks like ring your door (as maids do) and when you open it they run inside :)
Highly recommend Friday night Thai buffet dinner with Thai entertainment.
Only one minus was lack of staff knowledge about trips which we bought thru TravelOnline. Voucher stayed pick up from the hotel and they have confirmed it - yes from the hotel. On the day we supposed to go our pick up time have passed and when we asked the staff, they actually said that there is no pick-ups from the hotel. Luckily they were able to reschedule it.
However, overall it was very pleasant and relaxing stay.
Is probably one of the best locations we have stayed. The limestone cliffs, provide a amazing back drop, as does the magnificent green sea. Rooms were very spacious, particularly the balconies with day bed beds and block out blinds. The monkeys provided lots of entertainment, but are extremely game and are not scared of tourists. We would recommend this resort to anybody looking to relax.
Need to improve their service
Everything was 5 star and best beach resort in krabi by far with its location
Excellent hotel in breathtaking landscape. Very friendly staff, excellent service including restaurants. Recommend!
