TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,739 customer reviews

Natasha was super helpful with my booking. My booking was complex, with lots of people coming out of different capital cities and limited time options. Hence the second feedback review as we split the party into two groups. She was calm and polite and patient with me at all times. Even though, I changed plans several times, I never felt like she was bothered by this. Fantastic service - thank you Sandy

Jacob Andrew Connor

11th Feb 2025

Natasha was super helpful with my booking. My booking was complex, with lots of people coming out of different capital cities and limited time options. She was calm and polite and patient with me at all times. Even though, I changed plans several times, I never felt like she was bothered by this. Fantastic service - thank you Sandy

Kyle Joseph Connor

11th Feb 2025

Thank you for an affordable amazing holiday, the communication we received from you was great and it made the holiday itinerary so simple . We loved the wildlife habitat ( the voucher that was thrown in )
It was great to visit PortDouglas in the quiet season and the weather ( although humid ) was good to us .
We will definitely use your company again and I already recommend you to all our friends ❤️

Barbara Ford

11th Feb 2025

Very happy!

Allissar Arpaci

11th Feb 2025

Our trip booked by your company was just perfect from the time we got to airport right thru to end - the pick up and return from Bali airport was exceptional - the Dynasty Resort was also exceptional - so many beautiful restaurants attached to it the staff at Dynasty were beyond helpful rooms very comfortable clean and spacious - so many activities to participate in in - we chose village walk - was so special we learned so much - the daily foot massages by the pool is unforgettable - breakfast was a delight every morning - a huge pool one of many was used every day for few hours - swim up bar was a bonus for delightful cocktails at a great price - meeting other guests was also a delight throughout the day ! Dynasty gave us a book of vouchers which we used so handy - I would definitely go to this resort again - near airport so we were there with no fuss !

Susan Morrice

10th Feb 2025

First time using travelonline. Booking was easy and response from Kristy with the details of our trip was punctual. I would recommend using Travelonline.

Craig Barron

10th Feb 2025

Absolutely recommend using the travel online services. Our travel consultant Lisa is amazing, she was quick to answer our questions and sort everything we needed before our trip.
The packages were so cheap, can't wait to book again and go on another amazing experience.

Nyibolo Mack Omod

10th Feb 2025

Emma was fantastic. Very responsive and helpful in answering queries and amending a minor error. This is my first experience through an online travel agency and could not fault it.

Angela Ewing

10th Feb 2025

Very streamline service. Emails were courteous and helpful and all required information for travelling provided.
Very happy with all transactions and communications an I would highly recommend Travelonlibe.

Lily Smith

10th Feb 2025

Good service and customer support.

Kinneri Jagdishchandra Patel

10th Feb 2025

The hotel was great if you like Boutique properties the staff were excellent and the perks were good the upgrade to the pool access room was welcome and they had the Longest Happy Hour I've ever seen 1-10.30pm!! The highlight was our complimentary day at Finns Beach Club it was awesome very classy and had a trendy vibe. I didn't really like the area our Hotel was in but as we ventured out with a driver most days it didn't really matter. Yes I would definitely recommend you this package was a great deal.

Barbara Popa

10th Feb 2025

Great recommendation

Amanda Baird-johnson

9th Feb 2025

Everything from bookings to driver pick up was on point & as advised.
Great having reminder emails & contact via WhatsApp whilst away

Nicola Chiera

9th Feb 2025

Booking was quick and easy, and everything was explained to us in writing. Thank you for putting my request to Blu-Zea about staying on the 3rd floor facing the Beach Restaurant. The Private Car Transfers were great. Great job. Thanks

Bruce Robinson

8th Feb 2025

Great service. Any questions were answered promptly

Samantha Burke

7th Feb 2025

Service was excellent, the trip was smooth with no issues.

Shakeel Singh

7th Feb 2025

Easy to book and pay for. Brilliant price for the package we booked. Would book through them again.

Michelle D

7th Feb 2025

Great service,very helpful with any questions.
Always returned the couple of phone calls I made,thank you Nicole.

Maree Ellen Stewart

7th Feb 2025

Online booking was easy, followed up by good communication from Natasha. I recommend TravelOnline.

Miles

7th Feb 2025

I was really happy with the service provided. The team gave prompt service to my enquiries and I was really happy with all the communications provided. Great deal.

Sonya Sherman

6th Feb 2025