TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,280 customer reviews
Great holiday break, well organised and coordinated by Nicole
Darrell Gold
28th Nov 2023
Excellent, efficient service. This is the second time I have booked through TravelOnline and have been very satisfied with each experience. Our consultant, Nicole was lovely to deal with and always happy to assist with any queries we had about our holiday. Highly recommend this company and we will book again through them without hesitation. Thank you
Angela Chambers
28th Nov 2023
Thank you so much Lisa.we had the most amazing holiday thanks to you and your team.Everything was so easy and organised.will definitely be booking with you again for our next trip.thank you so much.x
Sarah Bland
27th Nov 2023
Booking through Travel Online was so easy.
Loved the option to book
and then be able to pay off in installments. Will definitely book with them in the future.
Christine Dowler
27th Nov 2023
Good feedback and information from consultant - would highly recommend.
Lisa Bounds
27th Nov 2023
Very easy to deal with
Stephen Cody
27th Nov 2023
i have found travel on line after sales service is great
Edward Ronald Clarke
27th Nov 2023
I'll always be using this service as Lisa S was more than amazing she did it all and more
Nimo Sanki
27th Nov 2023
Simple process
Giulio Incani
26th Nov 2023
Great service and Natasha is a star!
Ryan Jones
25th Nov 2023
Great service and Natasha a star!
Ryan Jones
25th Nov 2023
Absolutely no problems with our booking. We are looking forward to our next adventure to Bali, Krispy has been wonderful in helping this for me.
It's my 60th birthday present so hoping it will be perfect.
Karen Warren
25th Nov 2023
Lisa did an amazing job planning our trip! Very professional and will definitely plan another trip with her in the not too distant future. Highly recommend!
Daina Sander
25th Nov 2023
Great service and was easy to book. We were a bit nervous it's the first time we have used TravelOnline but it definitely won't be our last.
Shane Johnson
25th Nov 2023
Everything was as promised - and all very effecient to deal with. Great value deal.
However true test (and value) of a travel agent is how they are when something goes wrong.
My wife got ill and we had to extend our stay, change flights, accomodation and transfers.
Travelonline were fantastic. So understanding, so helpful so professional - helped us manage a very stressful time.
Special thanks to Michelle Corrie. Cant speak highly enough about our experience in dealing with them.
thank you.
Geoffrey Drenkhahn
25th Nov 2023
The process of booking through travel online was very easy and straightforward.
Cannot fault the service and would use again.
Sheree Megahey
25th Nov 2023
Would recommend you to anyone interested looking for a great holiday and great service.
Alec Muga
24th Nov 2023
Lisa was amazing with helping us change some details when needed
Travel online provided an amazing booking service and I would highly recommend using this service
Geraldine Doherty
24th Nov 2023
Easy to deal with online. Had no problems with the payment or booking
Sharon Gocher
24th Nov 2023
Everything ran very smoothly .
Could fault anything.
Thank you for arranging our wonderful holiday
Lynette Dawes
24th Nov 2023