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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Great service and holiday package. Everything was as described and explained.

Vincent Adams

24th Nov 2023

Fantastic service from the travelonline team, from first interaction everything went smoothly. Have already recommended travelonline.com to friends. 

Christopher Mcguinness

24th Nov 2023

It was so easy to book. When we couldn't get the previous deal, Natasha emailed us options and everything was booked and done.

Rachel Grigg

23rd Nov 2023

From go to whow.
Everything was done to perfection.
So THANK YOU.a holiday with no
Worries is all a person wants
And I got what I wanted.

Peter Moore

23rd Nov 2023

Answered all my questions 

Josie Ciotta

23rd Nov 2023

Great service from our consultant Nicole C. 
Prompt response received when I queried
my vehicle transfers whilst overseas, easing my mind and reassuring me that everything was booked and confirmed.
Will happily rebook with travel online in the future. 

Brett Dare

23rd Nov 2023

Whole process was very easy and when we wanted a last minute change, still easy to contact and very responsive. Would use again.

Sarah

22nd Nov 2023

While Travelonline not only provided a great package and extras with our accommodation in Bali (breakfast included, discount on all meals, a one off voucher to the final invoice, free entry to finns, free transport to/from airport, and others), because our accommodation was for our second week in Bali, we we're not able to use the transfer from the airport, however Kristy was able to look into it for us and allowed the transfer to be from our first accomodation instead, which was greatly appreciated. I won't hesistate to use Travelonline again, their communication and service was great, couldn't fault it.

Conrad

22nd Nov 2023

Tinker was fantastic. We are not very tech. minded and she organised everything.We look forward to more trips no year.
ward to more trips next year

John Ballantyne

22nd Nov 2023

Grea accommodation transfers and service and well organised rgnised

Adriana Maria Gil Escobar

22nd Nov 2023

Super quick to answer and confirm all my questions/queries! Great package offered and I'm so excited! She was also very honest on the phone but not at all pushy! 

Rebecca Mcdonald

22nd Nov 2023

More than happy with the service.
Everything was clear in the itinerary.

Ruzica Djokic

21st Nov 2023

Great service, will definitely use again.

Karla Jane Goulthorp

21st Nov 2023

Travel on line always provide the best prices for Crown in Perth!
Consultants are always so helpful prompt in answering all enquires. Thank you

Rekha Martin

21st Nov 2023

Team was very helpful with our holiday booking, I felt very informed and looked after the whole way through. 

Lauren Mulvey

21st Nov 2023

First time using TravelOnline and will be using again. Communication was prompt, booking process was easy. Resort chosen was beautiful, package included a driver from and to airport - major stress taken away having this. Driver was waiting at airport and service was great.
Overall Natasha was great to deal with and made this a very enjoyable holiday. Thank you.
Highly recommend using TravelOnline.

Natalie Mcphee

21st Nov 2023

We found the whole experience painless, easy and very well priced. Thank you.

Timothy Kay

21st Nov 2023

Second time using travel online including during the dreaded covid smooth transition no worries will use again

Michael Forbes

21st Nov 2023

It was such a great holiday package! The team were responsive to any questions and every part of our trip went smoothly. Will be definitely booking again! 

Nicholas De Kroon

21st Nov 2023

so easy and helpful

Verity Wilson

21st Nov 2023