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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

All questions answered promptly and lots of options provided when I asked for alternatives. Excellent experience, will book again using Travel Online.

Louise Ursu

14th Nov 2023

Excellent communication, easy booking procedure 

Liezel Michelle Puttergill

13th Nov 2023

Easy to book and excellent communication

Deb Stephenson

13th Nov 2023

Kristy has been our main contact but any dealings with other staff members was excellent also.

James Mcneil

13th Nov 2023

Absolutely brilliant service. We had a few issues with our trip and needed to cancel due to illness but your team were very efficient and responding to enquiries and helping us rebook another holiday. I was very impressed and happy with your service. Thank you 

Alison Lewis

13th Nov 2023

Absolutely amazing service! We loved our getaway to Thailand! The accommodation at Sunwing Kamala Beach was perfect as were all the activities we added on! Also a huge thank you to the team at TravelOnline as we had to alter plans due to a work commitment I had at the end of our holiday and they handled it amazingly and made everything seem less! Would happily endorse the team and packages anytime!!

Martyn O'flaherty

13th Nov 2023

Courtney was very obliging and patient with my requests for travel quotations and ultimately provided me with the trip I was happy to book.
The whole experience was a positive one and I would have no hesitation recommending family & friends to use your company.

Rhyan Matera

13th Nov 2023

Everything was to our satisfaction

Francis James Hollingsworth

13th Nov 2023

Friendly, responsive and available if any follow up questions, 

Andrew Wallace

12th Nov 2023

very happy in fiji

Zheng Wang

12th Nov 2023

Kristy provided excellent service. When the package we wanted wasnt available
She went is search of another deal and provided a great option.
She listened to our requests and responded accordingly. I would recommend
Kirsty and TravelOnline to everyone.

Philip Renehan

12th Nov 2023

Absolutely brilliant to deal with. Vouchers were received and all documentation was well organised.
The airport transfers etc were fantastic.
Is definitely book with travel online again.

Catherine Grace

12th Nov 2023

So easy and everything was perfect. Great value for money and all the add-ons such as transfers and booked tours were fantastic. We didn't have a single issue. Great holiday and highly recommend travelonline.

Ian Ellett

12th Nov 2023

Fast service and very helpful with email enquiries

Jacqueline Carroll

12th Nov 2023

Prompt service and arrangement of holiday booking.

Loredana Corbett

11th Nov 2023

Amazing deal & very helpful with questions & info. 

Natasha Martin

11th Nov 2023

Great service, everything went smoothly and any questions we had were answered fairly quickly prior to travel.

Julie-ann Allen

11th Nov 2023

Great service. Everything ran very smoothly. Will definitely use again.

Mark Elmer

11th Nov 2023

I have no complaints about the service received from travel online. 
All enquiries were answered promptly and the booking process was smooth and faultless. 

Leica French

11th Nov 2023

Everything was fuss free and easy. Would definitely use again

Troy Te Nana

11th Nov 2023