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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Booking our holiday with travel online and dealing with Nicole was easy and everything booked went exactly to plan! I cannot thank you guys enough for helping me plan this holiday. Will definitely be using this travel agent again and recommending to everyone. 

Elisha Menezes

7th Nov 2023

Easiest holiday we have ever booked all the inclusions and flights included would definitely book wth TravelOnline again! 

Lisa Thompson

7th Nov 2023

After some initial confusion Travelonline rose to the occasion and provided a seamless , hassle free experience. I will be visiting Fiji in January with travel online making it happen for me. Thanks guys. XOXO.

Kevin Brett Richards

7th Nov 2023

I would recommend travel online to friends and family 

Rodney Nelson

7th Nov 2023

Amazing service will be using you always 

Nimo Sanki

7th Nov 2023

Fantastic service and communication, would highly recommend 

Carolina Kling

7th Nov 2023

Emma thanks for organising our getaway to the Mantra at Lorne. Booking, check in and getaway all went smoothly. Had a lovely 2 night stay and would use TravelOnline again. Thanks 

Sue Draffin

7th Nov 2023

Travel online was really easy to book through they also had great sales.
Lisa always responded to any Inquiry that I had regarding our holiday straight away. I would be happy to book another holiday through travel online.

Amanda Helen Wilkie

7th Nov 2023

Very responsive. Kristy always quickly and efficiently dealt with my initial booking and any subsequent questions. The integration of the hotel & flight bookings was without a glitch and this led to a totally worry-free and smooth holiday. Many thanks to Kristy and the company.Please keep me on your email list for any future holiday offerings.  

Drummond Jewitt

7th Nov 2023

Best value for money and so easy to navigate. Staff were very helpful and quick to respond to all questions

Julie Alston

7th Nov 2023

Kristy, Emma and Nicole have done an excellent job with our booking and quickly reorganising our flights when the airlines cancelled them. 
Their quick action, professionalism and patience is highly commendable. 
Great work thank you very much TravelOnline team :) 

Madhavi Talapaneni

6th Nov 2023

Everything went to plan 

Tony Dale

6th Nov 2023

Great service

Ruth Shaw

6th Nov 2023

TravelOnline makes going on holidays easy. Everything is arrange for you. Would use them any time. Highly recommend them.
Excellent service.

Timothy Mooney

6th Nov 2023

TravelOnline were absolutely fabulous to deal with nothing was too much trouble if you needed answers to any questions. Our holiday went off so smoothly all because of the great organisation of the travelonline team. Thankyou so much for making our holiday a fantastic time. Jennifer 

Jennifer Terrill

6th Nov 2023

Booking with Travelonline was very easy and the extra bonus we received was so much appreciated. I will definitely recommend Travelonline to all my friend and family. 

Carol Wright

6th Nov 2023

Great service! 

Crippen Veronika Simona

6th Nov 2023

Very friendly and very helpful recommend travel on line to anyone did not have any problems 

Thomas Corrie

6th Nov 2023

Our experience with TravelOnline could not have been better. It was never any trouble to hold and eventually aggregate multiple credits from trips not taken in 2020 and 2021 , and our trip to Westin Resort Nusa Dua went with out a hitch. The hotel was great, transfers spot and flights all as expected. They even had no issue accommodating our request for non-standard flights.

Gary Pascoe

5th Nov 2023

Great, easy service 

Matheus Ponciano Maciel

5th Nov 2023