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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Great staff. Food good.upper pool great no kids allowed..

Audrey Marie Russell

26th Oct 2024

After a few initial hiccups, the process was seamless once we stuck with and only dealt with our consultant Nicole. I recommend researching exactly what you want plus a backup plan as dates/rooms are limited with most preferences only being 'on request' until being confirmed. I recommend always asking for your consultant even though everyone can assist. Thankyou Nicole. We will book through you again

Arthur Romas

26th Oct 2024

We have now taken 2 Travel Online package holidays and on both occasions they were a pleasure to deal with and all arrangements worked like clockwork.
We are very happy customers.

Kenneth Hutchings

26th Oct 2024

Very profesional service always brougt upto date with information, comunication was excellent. Thank you , will use again.

Anthony James

26th Oct 2024

Despite having to make several changes to original booking, Kristy was very helpful in securing the room we preferred. Transport to & from airport to hotel was comfortable with a/c. Complimentary Phuket tour very interesting. Thanks very much.

Anne Kumar

26th Oct 2024

The resort was Lovely
Great staff and good position
Amazing breakfast
Could not fault it

Susan Jarvis

26th Oct 2024

Great service. Gave us a great holiday with amazing accommodations. Always responds to emails promptly. Would definitely us them again.

Jarrod Ian Page

26th Oct 2024

All our emails and requests were answered within 24 hours very happy with service, will definitely use again.

Luke Lacey

26th Oct 2024

Great and very helpful with questions

Eleni Anagnostou

26th Oct 2024

All Good, and keep on the good work

Kim San Oh

25th Oct 2024

Excellent service and great value. Website easy to navigate and booking was easy. Natasha kept us updated and was easily accessible to answer any questions. Smooth transfer to and from airport. Would definitely recommend and will be using Travel on line for future bookings.

Craig Peet

25th Oct 2024

Good service and communication.

Jessica Malcolm-roberts

25th Oct 2024

So great and easy to deal with. From the multiple quotes I asked for.. to how easy everything was because it was all done for us. Having the flights, transfers and accom all booked for us with everything running so smoothly with no hiccups made for such an incredible relaxing holiday

Rachel Mcgrath

25th Oct 2024

Brilliant…..Will use you again!!

Michael Dean

25th Oct 2024

Thank you Fiona Boyd and TravelOnline, Fiona 10 out 10 you understood our travel brief from the start, your recommendations for our Bali break were all perfect, we stayed in the 3 properties which were all amazing we even received an upgrade in Ubud. The transfers were all on time as were the flights. What a hassle-free holiday, making it all very relaxing. Many thanks Fiona, we will be using your services and recommending you to anyone who want a professional travel expert to book their next holiday. Kindest regards, Michael & Kylie Leonard

Michael Leonard

25th Oct 2024

Fantastic to deal with quick communication - well done Nicole the room, the view flights etc all went as planned, THANK YOU !!

Kerrianne Lay

25th Oct 2024

My experience with travel on line was good thanks good price good communication I would recommend going through them for your travels

Vicki Janes

25th Oct 2024

Booking through travel on line made everything so easy, great value and a pleasure to deal with

Glenn Newman

24th Oct 2024

Incredible. We will be booking more.
Would love to see 10 - 14 day holidays in bali available.

Starria Mcgee

24th Oct 2024

Really great value for money. We had a package that was much more affordable than any other places I researched - and i think the best part was that you could tweak bits of the package to suit your needs.
Fast responses with all my questions and we didn't have any issues with our package inclusions during our stay.
Thanks guys!! Will definitely book through TravelOnline for our next holiday

Jessica R

24th Oct 2024