TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,741 customer reviews
Great service. Easy to crows pond with and very quick to answer questions.
Mark Griffiths
30th Jan 2025
Emma and Lisa were Amazing! All the staff we spoke to and dealt with were so accommodating. We had a small hiccup (our fault ) travel
Online staff went above and beyond to try help us in every way. They were amazing. Easy to deal with and so helpful. Would definitely recommend to book with. 5 stars for sure. Thank you
Sonia Kenyon
30th Jan 2025
Great service everything went smoothly from the booking to the end of the trip. Transfers were there waiting and arrangements made for pick up back to airport at the required time.
Wayne Price
30th Jan 2025
Emma you're a gem
Aldo De Vincentis
30th Jan 2025
Thank you for an amazing holiday. A beautiful resort at a price that met our needs.
Communication is key and any changes that had been made were always communicated efficiently and effectively.
Our holiday package was great value for money. We look forward to booking with Travel Online again.
Adam James Bassett
30th Jan 2025
Second time booking reasonably easy email back within a day of enquiries
Sinead Malam
29th Jan 2025
The Holiday you guys organised for us went like clockwork.
We'll definately seek you out for our next holiday.
A job well done
Steven Amsden
29th Jan 2025
Great help and when we could not book the room we wanted , worked quickly to find us a solution .
Kim Dickson
29th Jan 2025
There was no stress with Emma
If I had a question or enquiry about our recent trip to Fiji was no issue. The replies were prompt which meant the holiday could be just that a holiday.
Thank you
We will be using Emma again I've got no doubt
Melissa Nicole Hallyburton
29th Jan 2025
Not a problem with the booking. Thanks
Robert Wayne Aitken
29th Jan 2025
Very helpful & accommodating
Mark Wilson
29th Jan 2025
I was very happy with Kristy s choice of accomodation for us and would definitely contact her again
Janet Tongue
29th Jan 2025
Maddison was incredibly responsive and helpful to deal with. I do not normally use travel agents but the experience with Maddison and TravelOnline has made me consider using them in the future, well done!
Daniel Caltabiano
28th Jan 2025
Service and price is always great
I only book with travelonline
Bill Vezos
28th Jan 2025
Everything ran as smoothly and efficiently as possible. Thanks for making this happen :-)
Louisa Warnock
28th Jan 2025
Everything booked for us.
Debra Lee Puxley
28th Jan 2025
Easy communication, wonderful trip, all worked well - Loved it!
Matthew Hansen
28th Jan 2025
as always, every thing fantastic !
Lynette Robins
28th Jan 2025
Excellent process. Very helpful and speedy booking arrangements. We are thrilled with the price and package. Natasha was great.
Fiona Van Der Nagel
28th Jan 2025
No problem with all the bookings etc
Regards and Thankyou Judith Orr
Judith Orr
27th Jan 2025