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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Thanks Lisa and team for assisting me to make this booking. Everything went extremely smoothly. My family loved the holiday and didn't want to come home.

Christine Iolini

20th Oct 2024

We have good service from TravelOnline, everything runs smoothly. Thanyou once again.

Leon Dolling

20th Oct 2024

Helpful, no issues at all

Gary Bell

20th Oct 2024

Great to deal with. Never a problem with any queries we had. All information provided promptly and Emma was a pleasure to communicate with.

Darran Betteridge

20th Oct 2024

I always use TravelOnline, the service is outstanding. Natasha's level of customer service is exceptional and the booking process was seamless. I have recommended TraveOnline to family and friends because their service is consistently outstanding and they offer excellent deals.
Thank you for making a holiday a memorable experience.

Toni Attenborough-doyle

20th Oct 2024

Emma ensured all our questions were answered and assisted us with changes to our flights to a more convenient time after the airline changed them without consulting us.

Sandra Catarro

19th Oct 2024

Our experience with travel online was great, we had all the information, booking was easy and the emails we had for reminders or updates were professional and concise. We would definitely book again through travel online! Thank you!

Olivia Willems

19th Oct 2024

We will book with you guys again, very easy process to book and payment methods. Everything went smoothly.

Tamara Quinn

19th Oct 2024

Excellent customer service provided by the consultant, great advise and excellent communication

Beata Bezold

18th Oct 2024

Had a great experience with TravelOnline. Very efficient

Jennifer Krauksts

18th Oct 2024

Very impressed with your service, recommendations.
Liked the follow up.
As I hadn't been back for a while perhaps to suggest apart from visa application and tourist application, to remind travellers to get their medical QR code application and customs QR code as well. Though it takes 15mins at the airport.
You got me a great deal.
Do you organise cruise ships as well?
David

David Fernandez

18th Oct 2024

Our holiday went like clockwork. Always had a call back if I left a message, very happy with their service

Allison Hadley

18th Oct 2024

From the moment I phoned Travel Online to help with holiday booking the staff were nothing short of polite and extremely helpful. We'd definitely use this business again. Thanks

Peter Pilcher

18th Oct 2024

Everything worked exactly as per the itinerary, and the inclusions were excellent and as discussed too. Excellent service.

Malcolm Burt

17th Oct 2024

Fast and efficient service.

Kerrie Watterson

17th Oct 2024

Good advice and a smooth trip. The add on meals and Finns VIP were worthwhile.

Jocelyn Young

17th Oct 2024

Everything was really easy. Great quick responses to questions and I love that you can pay in instalments. So good

Linda Laughton

17th Oct 2024

Easy friendly nothing was a bother and kept communication open and happy

Rachel Harvey

16th Oct 2024

Thank you for booking part of our lovely holiday.everything on the reservation was correct!

Shauna Zitko

16th Oct 2024

Courtney was great. Very helpful.

Gail Mckinna

16th Oct 2024