TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,741 customer reviews

We found travel online very easy to use and we appreciate their personalised approach to quotes and suggestions on hotels and packages. Everything was laid out easily to understand and we felt anytime we needed to contact them they were quick to reply. We definitely will use TO again for future holidays.

Rhiannon Finger

25th Jan 2025

We have used travel online a few times and found them to be really good!

Christine Jeremiah

25th Jan 2025

Always on point with these guys. Sorted everything out when we had changes to be made they were all over it.

Eleanor Peterson

25th Jan 2025

Great easy service with no issues or complications for our trip, from flights, transfers and accommodation all went well with no issues. Only suggestion I have is an alternative to Finns Beach Resort as it is not a place elderly people would attend and we did not use our 4 tickets.

David Greenfield

25th Jan 2025

Second time that I have used this service and it was excellent. Good price, lots of inclusions, very easy to deal with, great communication, professional and prompt with answering questions.
Will definitely use them again

Megan

25th Jan 2025

Thank you Kristy & Staff at Travel Online. Our recent trip to Plantation Island Fiji was incredible. We got a great deal that was affordable for our family and all the little extras and inclusions made the entire experience even better.
We will always book through you from here on, everything was so well organised from the beginning to the end. I didn't have to worry about a thing. Thanks again, it was a pleasure dealing with such an efficient, professional Company.

Michelle Jackson

24th Jan 2025

Extremely easy to do with no complications at all everything rents

Allen Marks

24th Jan 2025

Travelonline is convenient, safe and competitive! Provides professional and friendly customer service. Will be using again for our next holiday!

Adam D

24th Jan 2025

Friendly and helpful

Amy Orsatti

24th Jan 2025

Our process with TravelOnline was faultless. The information provided when booking was accurate and reflected what we actually received on our holiday. The booking process was easy, there were no hidden costs or unexpected surprises. We had no issues while we were away and will definitely use TravelOnline going forward!

Stephanie Daws

23rd Jan 2025

Great experience and would book through TravelOnline again.

Susan Sancbergs

23rd Jan 2025

Great service, everything ran like clockwork

John Mathrick

23rd Jan 2025

Easy to book, good value for money. Took all the effort out of arranging a trip away

Jennifer

23rd Jan 2025

We had a wonderful holiday thanks to Travelonline.com. Great service throughout, and great value for money. The holiday packages offered were perfect for us and the hotels offered were top rated, just what we were looking for. The hotel we stayed at was fantastic. Our tours were organised well with great tour companies and all transfers were on time. I'll definitely recommend Travelonline.com and I will be booking through them again for my next holiday.

Renee Tyler

23rd Jan 2025

Hassle free, got back to me in an adequate time window, good packages, contactable in emergency - will use again!

Su Lewis

23rd Jan 2025

From start to finish the process was smooth and no issues

Ann King

23rd Jan 2025

All my enquires were dealt with quickly and efficiently. Very happy.

Connie Elms

23rd Jan 2025

Great service thank you

Grammata Katz

22nd Jan 2025

Great price and very easy with so many inclusions. Communication was very good.

Lisa

22nd Jan 2025

Awesome service, efficent and we have now used travelonline twice and will be back for more amazing hoilday booking.

Paulette Tina Del Popolo Marchitto

22nd Jan 2025